1. Motivation II: Intrinsic Motivation
(NOTE: Group formation in section this week; must attend section to get into a group for your project)

2. Recap Motivation Extrinsic motivation Intrinsic motivation
Desire and commitment
Behaviors towards goals
Extrinsic motivation
Reinforcements, rewards
Inadequate alone
Unavailable as tool to most
Intrinsic motivation
Psychic income

3. Intrinsic motivation models
Need based
Hierarchy of needs
2-factor theory
Theory XYZ
Goal Setting
Job Characteristics

4. Maslow’s hierarchy of needs
Self
actualization
Esteem
Social
Safety
Physiological

5. Herzberg’s 2 factor Theory
dissatisfaction
satisfaction
Achievement
Recognition
Work itself
Responsibility
Advancement
Growth
Motivators
Company policy
Relationship with Boss
Work conditions
Salary
Relationship with Peers
Personal life
Relationship with Subordinates
Status
Security
Supervision
Hygiene
Factors

6. Theory X & Y
What are your employees doing while
you are away?

7. Theory X Y (and Z) Theory X Theory Y Theory Z View of work: Attitude
toward
responsibility:
innovation:
Ability to
control:
Dislike and
avoid it
Avoid it,
Seek formal
direction
Security
valued over
ambition
Coerced,
controlled,
threatened
As natural as
rest or play
Accept and
seek it
Individuals
capable of
innovation
Self direction,
self control W
Whole part
of a person
Implicit
control by
loyalty to team
Collective
responsibility
Whole is
better than
sum of parts

8. Locke’s Goal Setting Process -- how goals are set?
Must be well understood
Participative goal setting
Sanitation company
Content -- what the goals are?
Specific
Measurable
Challenging
Feedback -- how am I doing?

9. Job Characteristics Model
task significance
task identity
skill variety M
eaningfulness
Responsibility
Knowledge of
Results
High
Motivation
autonomy
feedback

10. Assembly lines Task significance? Task identity? Task variety?
Autonomy?
Feedback?

11. Moderators of task characteristics
Organizational cues
Perception matters more than reality
Social cues
Individual differences
Self esteem
Efficacy
Growth need strength

12. Intrinsic Motivation Fulfill growth and advancement needs
Psychic income
Focus:
Whole person’s needs
Goals
Task design

13. Extrinsic or intrinsic?
Extrinsic as “knee jerk”
Intrinsic:
Cheaper
Lasts longer
Bigger effect
More difficult to implement