1. © 2009 Carolyn Wort and Fiona Petrucke Human resources

2. © 2009 Carolyn Wort and Fiona Petrucke What does recruitment and selection mean? Advertising for new staff? Interviewing potential employees? Deciding whether there is a vacancy? All of these things are part of the recruitment and selection process.

3. © 2009 Carolyn Wort and Fiona Petrucke What other things are part of the recruitment and selection process?

4. © 2009 Carolyn Wort and Fiona Petrucke Recruitment and selection means finding and choosing the person who best fits the requirements for the job.

5. © 2009 Carolyn Wort and Fiona Petrucke Job description A job description identifies the tasks and responsibilities that a person will carry out in a particular role.

6. © 2009 Carolyn Wort and Fiona Petrucke Job description: example What would be the tasks and responsibilities of an office manager in a doctor’s surgery?

7. © 2009 Carolyn Wort and Fiona Petrucke Person specification Describes the sort of person that the business is looking for. List the qualifications, experience and personal qualities that the successful candidate should have.

8. © 2009 Carolyn Wort and Fiona Petrucke What experience and personal qualities would appear in the person specification for a Business Studies teacher?

9. © 2009 Carolyn Wort and Fiona Petrucke Advertising All available jobs must be advertised. Many organisations will advertise both internally and externally. Internal means within the organisation, e.g. on staff notice boards. External advertisements can be seen by people outside the business.

10. © 2009 Carolyn Wort and Fiona Petrucke What are the benefits of using external job advertising (rather than, or as well as, internal advertising)?

11. © 2009 Carolyn Wort and Fiona Petrucke See if you can now fully explain staff recruitment.

12. © 2009 Carolyn Wort and Fiona Petrucke Selection and appointment Once the job has been advertised, potential candidates will apply for it. The manager will go through the applications and short list candidates to interview.

13. © 2009 Carolyn Wort and Fiona Petrucke How could a manager short list applicants for a job?

14. © 2009 Carolyn Wort and Fiona Petrucke Training… …Teaches and develops new skills that workers need to do their jobs. …Is expensive. …Has benefits for the business and for the employee.

15. © 2009 Carolyn Wort and Fiona Petrucke Give some advantages of training… …And some disadvantages.

16. © 2009 Carolyn Wort and Fiona Petrucke Induction training On the first day of work, new employees go through induction training. This introduces them to the work, so that they learn what is expected of them. They will also have a tour of the workplace and meet their fellow workers.

17. © 2009 Carolyn Wort and Fiona Petrucke What are the benefits of induction training?

18. © 2009 Carolyn Wort and Fiona Petrucke Methods of training On-the-job training: staff learn while they carry out their jobs. Off-the-job training: staff are trained away from their jobs, possibly in a college or training centre. This is quite expensive.

19. © 2009 Carolyn Wort and Fiona Petrucke What are the advantages of on-the-job training? What are its disadvantages? What are the advantages and disadvantages of off-the-job training?

20. © 2009 Carolyn Wort and Fiona Petrucke See if you can now explain training fully.

21. © 2009 Carolyn Wort and Fiona Petrucke Rewarding staff Rewarding staff makes them feel valued and motivated. It is important to help the business recruit and keep staff.

22. © 2009 Carolyn Wort and Fiona Petrucke What are the benefits of rewarding staff?

23. © 2009 Carolyn Wort and Fiona Petrucke Ways to reward staff Businesses can reward staff with financial rewards or with fringe benefits. Can you give some examples of each?

24. © 2009 Carolyn Wort and Fiona Petrucke See if you can now explain how and why staff are rewarded.

25. © 2009 Carolyn Wort and Fiona Petrucke Employment rights and responsibilities When you start a new job, the employment contract includes the following: Start date Hours of work Pay Holiday entitlement.

26. © 2009 Carolyn Wort and Fiona Petrucke What else is included in a contract of employment?

27. © 2009 Carolyn Wort and Fiona Petrucke Employment Rights Act 1996 A contract of employment is a legal requirement. The employer and employee must agree to and follow the terms of the contract. Either can end the contract by giving notice or by mutual agreement.

28. © 2009 Carolyn Wort and Fiona Petrucke What are the benefits for the employee of the terms and conditions in the contract?

29. © 2009 Carolyn Wort and Fiona Petrucke Equal opportunities All business must operate an equal opportunities policy for all staff. This means that all staff are treated equally and respectfully, regardless of gender, race, age or physical characteristics. It is illegal to discriminate on the basis of these characteristics.

30. © 2009 Carolyn Wort and Fiona Petrucke See if you can now define employment rights and responsibilities.