NEIGHBOURHO ODS 0 to 25 COMMISSIONI NG & PROCUREMENT CUSTOMER ( DIGITAL ) INTEGRATED CARE ORGANISATION

Digital First - Potential Core Features Transactional portal and assessment hub. Community hub Data sharing and predictive analytics Intelligent information provision. Assisted Digital Mobile working, applications and platforms Digital employee Intelligent Search Functionality Pushing information through new channels Consistent Brand look and feel Self-Service hub Able to track cases Manage Appointments Complete Assessments Search local area for volunteering Community Group Hub Resident Skill profiles Staff Mobile working plans Network Access/ Hardware solutions for multi agency working Internal and External Mobile Apps Customer Insight Data Sharing Culture and Agreements Single view of Customer Analytics and Management Information Self-service portals Taking digital to the customer (Road Shows) Web chat and co- browsing Able to access all HR and payroll information via self-service Internal Social Network for collaboration BYOD for s etc

What does Digital Salford look like? What part could partners play? Strengths Weaknesses Opportunities Threats Each table to discuss two SWOT aspects and to identify how partners can progress this