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KCC - Digital Strategy Launch

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Presentation on theme: "KCC - Digital Strategy Launch"— Presentation transcript:

1 KCC - Digital Strategy Launch
Anne Tidmarsh: Director of Partnerships Adult Social and Health KCC SRO Workforce Kent and Medway STP Rachael Letchford: Digital Project Lead KCC

2 Adult Social Care and Health Being Digital Strategy
Digital Solutions for Social Care 27/02/2019 Anne Tidmarsh Director of Partnerships, Kent County Council

3 Improved Partnerships
Adult Social Care and Health Being Digital Strategy (2019 – 2021) Vision To help people to achieve the best possible health and well-being outcomes, living independent and fulfilling lives in their own homes and communities by using digital innovation and technology for people of all ages in the organisation and delivery of care and support. Aims Enabled Service Users Embedding intelligent information and new technologies that promote individual health and wellbeing to empower people to self-manage and allow them to effectively access services Empowered Workforce Developing a more productive, competent and confident workforce and Care Sector to use the tools and information they need to provide high quality care and support Improved Partnerships Working closely with key partners across Kent to ensure we seek opportunities to collaborate, innovate and share information to deliver better outcomes for people Key Themes Digitally enabled People Digitally enabled Place Digitally enabled Practice Digitally enabled Products Digitally enabled Partnerships

4 Vision Statements Imagine if… Digitally enabled People
People were able to do more for themselves and make use of intelligent information, tools and apps to increase their independence and improve their quality of life. We could transform the way services are delivered across all settings by improving connectivity and using innovative technology. We could develop a more productive, capable and confident workforce by ensuring employees have the right digital tools and information and can work flexibly. Service users were empowered and enabled to live more fulfilling and independent lives by utilising more advanced and innovative products. We could deliver better outcomes for people by enabling key partners to more easily collaborate, innovate and share information. Digitally enabled People Digitally enabled Place Digitally enabled Practice Digitally enabled Products Digitally enabled Partnerships

5 Outcomes Digitally enabled People Digitally enabled Place
Practice Digitally enabled Products Digitally enabled Partnerships Improved information advice and guidance Transform the way services are delivered across all settings Flexible and mobile working enabled Efficient and cost-effective assistive technologies Improved health and social care connectivity Intelligent online systems to support self-referrals and assessments Robotics for self management and efficient care management The care sector is supported to utilise new technologies Making systems and tools work for practitioners and care workers Utilising innovation facilities to explore, test and implement new technologies Apps and tools to support and connect people Improved digital skills and abilities Integrated Shared Care Planning Care Plans accessible to service users and family members

6 Digital Tools for the Workforce
Implementation Ideas & Examples Improved Adult Social Care web-page Web-chat and Chat-bot Digital Directory of Service and Market Place Self-assessments and self-referrals Service User app & client portal to view personal information Digital Front Door Digital Tools for the Workforce Provider Portal on the Adult Social Care case management system Electronic scheduling and rostering tool Electronic call monitoring Electronic payments Electronic Care Plans ‘Digital Health Service’ – virtual consultations Exploring Assistive Technology Testing and horizon scanning innovative assistive technology solutions Sharing knowledge and learning of new technologies through a forum Contact Details: Rachael Letchford – Project Manager

7 Digital Pledges Using the post-it notes and flip chart paper, tell us one digital pledge that you will take forward within your organisation over the next few months Research different Apps to support service users Start to use dictation to update my care notes Be the ‘best in class’ and lead digital innovation


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