MC1001: Managerial Communications Dr John Walsh, Shinawatra International University, November 2004

Basics  20% attendance and 30 minutes late …  Please do the reading beforehand …  Contact by is best  Use the course website:

Grades Classroom attendance and participation 10% Final presentation 40% Other assignments 25% Learning journal 25%

Textbook Read the textbook. It is short and easy to read – develop good reading habits.

Skills Personal presentation Powerpoint presentation Case study method Exam skills Business communication with , telephone, letters and reports

Today Personal presentation Self-introduction and then suggestions for improvement Second presentation incorporating improvements

Why Should We Care? All managers must now be able to communicate – more media, stakeholder contacts, service orientation Working with international partners and colleagues

Things to Remember General body language Clarity Pronunciation Hands and legs and eyes Using the space Dealing with questions

The End