1 © ONS Eurostat- January, 2002 / D. Joshua ‘Modernising the Information Management Infrastructure’ Dayantha Joshua Director, Information Management Office for National Statistics London 30th January 2002

2 © ONS Eurostat- January, 2002 / D. Joshua ONS is Changing! The ONS business strategy …………… “To transform ONS into a modern e-business with an integrated, enterprise wide IT architecture” Why ?

3 © ONS Eurostat- January, 2002 / D. Joshua UK Government demands are changing Demand for timely & accurate data –Government/Treasury/Financial Organisations Freedom of Information Act UK Online - Jan 2002 ( Devolved administrations –Scotland, Wales, Northern Ireland Joined-up govt. services for its citizens –by 2006 Neighbourhood Statistics –2003

4 © ONS Eurostat- January, 2002 / D. Joshua Characteristics of the Future ONS New customers/needsCollaboration partners outside the office –e-Envoy, other Govt. Departments –Bank of England, City Institutions –eurostat, other NSI’s e-ONS –companies (100’s) –consumers (10,000’s?) –Treasury, Other Govt. Departments (10’s) –Media Organisations Multispeed organisation sets new challenges –Creation of Metadata (collection/Traditional) –Interpretation of Data (Interpretation/Innovative) –Presentation of Data (Dissemination/Innovative)

5 © ONS Eurostat- January, 2002 / D. Joshua This means business change An integrated architecture is wonderful… but the point is to improve our capability, flexibility and responsiveness in delivering information and the IM is only an enabler ! so How do we work together to achieve this transformation?

6 © ONS Eurostat- January, 2002 / D. Joshua Process 1Process 2Process 3Process 4 End Product Process 1Process 2Process 3Process 4 End Product Process 1Process 2Process 3Process 4 End Product Parallel ‘Stove Pipe’ Systems How Do We Work Now?

7 © ONS Eurostat- January, 2002 / D. Joshua Why Change? Difficulties in locating/ using data internally Insufficient information about data (metadata) available Little or no common approach to processing Too many types of software/ hardware Need to become a internet-based information broadcaster –Today……..70% paper publications & 30%.pdf output –tomorrow….90% internet based information broadcaster in the next 3 years !! Information Management Group is central for this to succeed.

8 © ONS Eurostat- January, 2002 / D. Joshua Internal Pool(s) Generic Process A Generic Process B Generic Process C Generic Process D Generic Process E Output assembly & release system End Product Statistical system x Statistical system y How Do We Need to Work?

9 © ONS Eurostat- January, 2002 / D. Joshua Internal Pool(s) Generic Process A Generic Process B Generic Process C Generic Process D Generic Process E Output assembly & release system End Product Statistical system x Statistical system y Information Management Programme (IMP) Statistical Infrastructure Development Programme (SIDP) Re-Engineering Projects Who’s Covering the Areas of Change?

10 © ONS Eurostat- January, 2002 / D. Joshua What will it mean for The Customer easier access to more data and information flexibility and responsiveness to customer needs joined up systems  statistics  society fuel for the knowledge economy

11 © ONS Eurostat- January, 2002 / D. Joshua What will it mean for ONS Information Workers a modern systems environment enabling: – full use of our resources through: standard tools… a digital asset management system… –delivery of high quality information quickly, and effective management of our web site through: a content management system

12 © ONS Eurostat- January, 2002 / D. Joshua To transform ONS into a modern e-business with an integrated, enterprise wide IT architecture SIDP IMP Business Change Programme Management Service Creation Service Delivery Business Solutions Planning and Finance Resource Management Key delivery programmes IM Group underpins Business Strategy Information Management

13 © ONS Eurostat- January, 2002 / D. Joshua IM - Characteristics of IM in a Future ONS New technologies New skills New resources Web enablement Remote & Flexible Working Content Management WLAN, VPN, Notes-5, Web Applications Core Applications Management Fast Track/Solid Track Project Development Project mode vs. Service management mode Professional project management organisation Constant SLA management

14 © ONS Eurostat- January, 2002 / D. Joshua IM - Refining the Organisation to create a capable organisation Career Structure/Training/clear direction to become more customer focussed to become more strategic in its outlook Maximise business benefit through exploiting technology Participate fully in Strategic Business Initiatives to become accountable for its actions Measure our performance formally Create formal Meeting Structures

15 © ONS Eurostat- January, 2002 / D. Joshua IM - Refining the Technology

16 © ONS Eurostat- January, 2002 / D. Joshua End of Presentation

17 © ONS Eurostat- January, 2002 / D. Joshua Service Creation Architecture Definition Communications Future Trends Key Technologies IM Organisation - Resource Management Finance & Planning Internal Relations External Relations Programme Management Service Delivery Server Support Site Support Service Desk Network Support SLA Management Director Information Management IM Policy Board Transformation Management Assistant Technology Delivery Business Solution Development Strategic Applications Tactical Applications Application Support Future Trends Web Applications