1. Prof. Yuan-Shyi Peter Chiu
Introduction to MIS
April 21, 2017
Management Information Systems - Class Note # 1
Prof. Yuan-Shyi Peter Chiu
Feb
Dr. Yuan-Shyi Peter Chiu

2. Chapter 1 Managing the Digital Firm
Introduction to MIS
April 21, 2017
Chapter 1 Managing the Digital Firm
1.1 Why Information Systems？
1.2 Contemporary Approaches to
Information System
1.3 Toward the Digital Firm: The New Role of Information Systems in Organizations
1.4 Learning to Use Information Systems: New Opportunities with Technology
Dr. Yuan-Shyi Peter Chiu

3. 1.1 Why Information Systems
Four powerful worldwide changes have altered the business environment：
Emergence of the Global Economy
Transformation of Industrial Economies
Transformation of the Business Enterprise
The Emerging Digital Firm

4. 1.1 Why Information Systems
Globalization
Management & control in a global marketplace
Competition in world markets
Global work groups
Global delivery systems

5. 1.1 Why Information Systems
Transformation of Industrial Economies
Knowledge- and information-based economies
New products and services
Knowledge：A central productive and strategic asset
Time-based competition
Shorter product life
Turbulent environment
Limited employee knowledge base

6. Fig 1-1: The growth of the information economy

7. 1.1 Why Information Systems
Transformation of the Enterprise
Flattening
Decentralization
Flexibility
Location Independence
Low Transaction & Coordination Costs
Empowerment
Collaborative work and teamwork

8. 1.1 Why Information Systems
Emergence of the Digital Firm
Digitally enabled relationships with customers, suppliers, and employees
Core business processes accomplished via digital networks
Digital management of key corporate assets
Rapid sensing and responding to environmental changes

9. 1.1 Why Information Systems
Emergence of the Global Economy
Transformation of Industrial Economies
Transformation of the Business Enterprise
The Emerging Digital Firm

10. Fig 1-3: Function of an information system

11. Using information system effectively requires an understanding of the Organization , Management , Information Technology
Fig 1-4

12. Organization
People
Structure
Operating procedures
Politics
Culture ◆

13. Major Organizational Functions
Sales & Marketing
Manufacturing
Finance
Accounting
Human Resources

14. Major Organizational Functions

15. Management set the organizational strategy
allocate the financial resources
allocate the human resources
coordinate the work
leadership
create new products or new services
re-create organization from time to time

16. Technology tools to managers glue that holds the organization together
Computer hardware
Computer software
Storage technology
Telecommunications technology
Information technology Infrastructure

17. 1.2 Contemporary Approaches to Information Systems
Technical approach
Behavioral approach

18. Fig 1-5: Contemporary approaches to information system.

19. Technical approach Computer science Management science
Theories of computability
Methods of computation
Methods of efficient data storage and
access
Models for decision making
Management practices
Management science

20. Technical approach Operations research
Mathematical techniques for optimizing selected parameters of organizations, such as transportation, inventory control, etc.

21. Behavioral Approach Sociology Psychology Economics
Development of systems
System affect individual, groups, and organization.
How human decision makers perceive and use formal information .
Impacts to firm and within markets
－ on control
－ cost structures

22. Socio-Technical Systems
SOURCE: Liker, et al, 1987
Figure 1-6

23. Socio-Technical Systems
Optimize systems performance:
Technology and organization
Organizations mutually adjust to one another until fit is satisfactory ◆

24. 1.3 Toward the Digital Firm: The New Role of I.S. in Organizations
The widening scope of I.S.
The network revolution and the internet
New options for organizational design: The Digital Firm and the Collaborative Enterprise
The Digital Firm: E-commerce, E-business, and New Digital Relationships ▲2

25. 1.3.1 The widening scope of I.S.
Fig 1-7: The interdependence between organizations and information systems

26. 1.3.1 The widening scope of I.S.
Fig 1-8: The widening scope of information systems .

27. Information Systems
It affects the organization and its employees, and how they can make business more competitive and efficient .
It has become essential for creating competitive firms, managing global corporations, and providing useful products and services to customers.

28. What you can do on the internet?
1.3.2 The network revolution and the internet
What you can do on the internet?
Communicate & collaborate
Access information
Participate in discussions
Supply information
Find entertainment
Exchange business transactions

30. 1.3.2 The network revolution and the internet
International network of networks that is a collection of hundreds of thousands of private and public networks.
World Wide Web (WWW)
A system with universally accepted standards for storing, retrieving, formatting, and displaying information in a networked environment.

31. 1.3.3 New Options for Organizational Design The Digital Firm and the Collaborative Enterprise
Flattening Organizations and the Changing Management Processes
Separating Work from Location
Reorganizing Work Flows
Increasing Flexibility of Organizations
Redefining Organizational Boundaries ▲1

32. 1.3.3 New Options for Organizational Design
Flattening Organizations Information Systems
Figure 1-9

33. 1.3.3 New Options for Organizational Design
Redesigned Work Flow For Insurance Underwriting
Figure 1-10

34. E-commerce, E-business, and New Digital Relationships
The Digital Firm
E-commerce, E-business, and New Digital Relationships
Electronic market
A marketplace that is created by computer and communication technologies that link many buyers and sellers .

35. 1.3.4 The Digital Firm Electronic Commerce
The process of buying and selling goods and services electronically involving transactions using the internet, networks, and other digital technologies.
Internet Links Buyers, Sellers
Lower Transaction Costs
Goods & Services Advertised, Bought, Exchanged Worldwide
Business-to-Business Transactions Increasing

36. 1.3.4 The Digital Firm Intranet Electronic Business
An internal network based on Internet and World Wide Web technology and standards.
Electronic Business
The use of the Internet and other digital technology for organizational communication and coordination and the management of the firm.

37. Figure 1-11

38. Challenge of Information Systems: Key Management Issues
1.4 Learning to Use Information Systems: New Opportunities with Technology
Challenge of Information Systems: Key Management Issues
Strategic: competitive & effective
Globalization: multinational info
Info architecture: support goals
Investment: value of information
Responsibility & control: ethics

39. Figure 1-12
Information Architecture and Information Technology Infrastructure

40. HOMEWORK Chap. 1 ~ THE END ~
Introduction to MIS
April 21, 2017
HOMEWORK Chap. 1
#1 Describe four trends in the global business environment that have made information systems so important.
#2 What are the organization, management, and technology dimensions of information systems?
#3 Name and describe major organizational functions.
#4 Distinguish major disciplines of the behavior and the technical approach to information systems.
#5 Describe briefly what information systems are.
#6 Describe some of the major changes that information systems are bringing to organizations.
#7 Define E-Commerce, E-Business, and Intranet.
#8 What are the key management challenges involved in building, operating, and maintaining information systems today?
~ THE END ~
Dr. Yuan-Shyi Peter Chiu