ST RS ST RS Southern Illinois University Carbondale What Happened in Business Didn’t Stay in Business Tabitha Stone

ST RS ST RS Southern Illinois University Carbondale How the STARS Retention Program Became a Best Practice and is Influencing University Policies and Procedures

Southern Illinois University Carbondale Carnegie-rated Research University Tier one of “Top Public Universities: National Universities” in US News & World Report ’s “Best Colleges 2016” Ranked 27 th in the 2015 Forbes “America’s Most Entrepreneurial Universities” 13,461 undergrads from all 50 states & 93 countries 200+ majors, minors & specializations 29% of undergrads are minority students 86% of classes = fewer than 30 students Student to faculty ration 15:1 Yearly tuition and fees $12,251 Total Costs $25,986

What Happened in Business Changing Environment  Increasing cost of Higher Education  Performance Based Funding  Enrollment Decline  Changes in Federal Financial Aid University Reinstatement Policy Changes

What Do We Want for Our Students? Who Needs Help First? Primarily, reinstatement and re-entry students Special admission circumstances Change of Major students, new to the College of Business

What Do We Want for Our Students? What Can We Change? Behaviors Through ‘Structured Engagement’ Assessment trends show a lack of motivation, discipline, and/or coping skills Connections and involvement with the college encourage retention and behavioral changes Students were previously admitted, so they have already demonstrated academic abilities/skills. So, what do we change?

Limit: 14 credit hours “C” grades or higher Documented study and/or tutoring time each week Scheduled meetings Enrollment Management (3) Advisement (2) Department Chair (1) Bi-Weekly Progress checks Mandatory class attendance and signatures Career counseling Degree-completion planning End of Semester evaluation Program Requirements

One Student at a Time “The STARS Program made me a better student by teaching me to organize the rest of my college years. Before, I would just go to school and did not have any goals. The STARS Program introduced me to different study techniques, including a daily study schedule to follow … I communicate with my instructors now about problems I am having in class. STARS showed me I could get good grades if I worked hard. It is a great program, as long as you follow the plan. With everything I learned through the STARS Program, I was able to earn an ‘A’ on the final exam in one of the most demanding Finance courses … I work hard for everything now.” BS Finance May J.W. – STARS Fall 2011 (Pilot) “Hey, Attached are my sign in sheets and screen shots. Also... I earned a 105% on my Anthropology midterm!!!! AND a 149/150 on my first paper for that class. I’m super excited! Hope you’re having a great week. :)” - A.L.– STARS Spring 2012

Lessons Learned Updated Data 30 GRADUATED 27 ELIGIBLE to REGISTER 32 SUSPENDED Since Fall Participants

Lessons Learned Retention 11 REGISTERED 16 NOT REGISTERED Fall Eligible to Register

What Do We Want for Our Students? Didn’t Stay in Business October 2012 – Presentation to Deans Council Provost called upon all academic units to develop a similar program January 2013 –New University Policy regarding Petitions for Reinstatement Fall 2014 College of Education developed STEPS “Steps Towards Educational Progress and Success” Fall 2014 College of Applied Sciences and Arts developed Faculty Engagement Initiative N.E.A.T. No-Shows Engage Assess Term Timeline of Events

What Do We Want for Our Students? Best Practice “The STARS program in Business is indeed the gold standard for support for students seeking re-instatement” Dr. James Allen Associate Provost for Academic Programs Southern Illinois University Carbondale

What Do We Want for Our Students? College of Business STARS Program STARS Program: STARS Information Packet: STARS Application Form:

Questions Tabitha Stone Assistant Dean University College Southern Illinois University Carbondale, IL What Happened In Business Didn’t Stay in Business