Compliance 1 year in a not for profit Presented by Bev Jowle South Coastal Women’s Health Services June 2014

Organisational Information  Five recurrent Contracts – Value $2.365m  1 Commonwealth – Contracted to June  4 State Contracts  DCPFS – 3 Year contract commencing 2013  Department of Health – Women and Newborn Health Services – 1 Year contract to June 2015  Department of Health – Child and Adolescent Health – 2 Years commencing November 2013 with possible extension  Mental Health Commission – 3 year contract commencing 2014

Aboriginal Health  Commonwealth – Department of Health  Three contract managers in 5.5 Years  Aboriginal Primary Health Care - $511,000 for the 2013/14 Period to provide  Maternal Services  Chronic Disease  Support Groups  Health information and promotion  Advocacy and Support

Family Violence  Department of Child Protection and Family Support - $190,000  Four contract managers in 5.5 years  To provide domestic violence counselling, support and advocacy services – this includes a sub contract arrangement to SCALES Community Legal Services to provide legal advice and support  Value adding with funding from Lucy Saw Women’s Refuge and Kwinana Early Years for extra two days per week for counselling services

Women’s Health  Department of Health – Women and Newborn Health Services - $254,000  1 Contract manager in 5.5 years  Providing well women’s clinic  Emotional Health Counselling  Information and Referral Services  Self help and support groups  Value adding with visiting services, SARC, ISA, Carer's WA, Silver Chain and Cancer Council

Child Health  Department of Health – Child and Adolescent Health Services - $1.3m  1 Contract Manager – in process of leaving (commenced November 2013)  To provide Enhanced Aboriginal Child Health Checks  Early Parenting Programs and Groups – sub contracted to Kwinana Early Years Services

Mental Health  Mental Health Commission - $110,000  5 Contract managers in 5.5 Years  Funded to provide Perinatal Counselling and Groups  Value Adding by providing one extra day in Kwinana region, funded by Kwinana Early Years - through an MOU

Grants – 2013/14  National Perinatal Mental Health Initiative to provide post natal support groups funded through one off grants for three years  Department of Health - Cervical Cancer Screening funds to provide cervical screening in Peel one day per week  Department for Communities – Small grant to support Women with Disabilities Group  Lotterywest – Funding to employ design company to refurbish office space and redesign reception area (this is the lead to a larger project grant to undertake the work)

Grants 2013/14 (cont..)  City of Rockingham – small grants for:  Sorry Day event,  Pink Ribbon fundraiser  Women and Food group  Minor Equipment Grant for playground equipment at Babbingur Mia  Act Belong Commit Programs  Healthy Communities Initiatives

Quality Standards Process  Funding received from Commonwealth to continue work toward ISO 9001 standards  Engagement of facilitator  Purchase of document control software  Temporary Quality Officer position  Registration for standards

Other Compliance Requirements  BAS Returns  Taxation compliance  ACNC Reporting – Commonwealth  Building and facility management and standards  Occupational Health and Safety Legislation  Awards and Industrial relations legislation  Child protection and mandatory reporting legislation  Ad hoc court subpoenas/requests for information

Contract Reporting Requirements  Six monthly progress and finance reports x 4 providers  Quarterly data reports x 1 provider  Annual Report  Annual Audits  Service Reviews 18 monthly by 2 providers  Quarterly Contract Management Meetings by three providers  Annual Risk Assessment Management Plans by one provider  Annual Budget and Action Plans for one provider  Preferred Service Provider Applications three yearly by state providers

Cont..2  Annual Disability Access Inclusion Plans and Carer’s Recognition Act reports by 3 providers  Annual Insurance renewals to all providers  Annual update of Board Members to providers  Customer Satisfaction Surveys  Grant compliance requirements – usually report on activities and financial statement  3 Yearly Strategic Plans

Internal Requirements  Monthly Board Meeting  Finance subcommittee  HR Sub Committee  Quality and OSH Meeting  Leadership Meeting  Staff Meetings  Team Meetings

South Coastal Additional Considerations  Constitutional Review with new business  Rebranding  Website, Facebook and Month Newsletters  Community events – International Women’s Day, Sorry Day, NAIDOC Week and Pink Ribbon to maintain public profile  Partnerships – Management of MOU’s and subcontracts

JANAURY Follow up audit inquiries FEBRUARY Six Month Reports Due 5 x Data Collection 5 x Qualitative Report 5 x Financial Reports Complete audit inquiries BM, FCM, HRCM, LM, QOSHM, SM, TM MARCH ACNC Report Quarterly Meetings with funders BAS Quarterly Report/Meeting – Child Health BM, FCM, HRCM, LM, QOSHM, SM, TM APRIL EOFY Budget Review Annual Budget preparation – review awards and conditions Risk Assessment – Commonwealth Six monthly emergency drills BM, FCM, HRCM, LM, QOSHM, SM, TM MAY Budget to Board Submit Budget and Action Plan to Commonwealth Preferred Service Provider applications Annual building and facilities audit BM,FCM, HRCM, LM, QOSHM, SM, TM JUNE Quarterly Meetings with funders BAS EOFY preparation for auditor Budget finalised and implemented Quarterly Report/meeting – Child Health Contract signing BM, FCM, HRCM, LM, QOSHM, SM, TM JULY 5 x Data Collection Report 5 x Qualitative Report 5 x Financial Reports 4 x DAIP and CRA Reports Organisational Report Desktop Quality Review Payment summaries to staff Commence Performance Development Reviews of all staff BM, FCM, HRCM, LM, QOSHM, SM, TM AUGUST Insurance Renewals Annual Auditors Customer Satisfaction Annual surveys and focus groups Staff Satisfaction Survey Complete Performance Development Reviews and PD Plan developed BM, FCM, HRCM, LM, QOSHM, SM, TM SEPTEMBER Quarterly Meetings with funders BAS Quarterly Report/meeting Child Health Preparation of Annual Report and Audits Service Reviews DCPFS or MHC Emergency Drills BM, FCM, HRCM, LM, QOSHM, SM, TM OCTOBER Annual Audit Annual Report Annual General Meetings BM, FCM, HRCM, LM, QOSHM, SM, TM NOVEMBER Quality certification review - Stage 1 Annual Business Plan preparation Inform funders of new Board and contacts BM, FCM, HRCM, LM, QOSHM, SM, TM DECEMBER Quarterly Meetings with funders BAS Quarterly Report/meeting– Child Health BM, FCM, HRCM, LM, QOSHM, SM, TM