1. Surrey Care Association Annual General Meeting Tuesday 9 th October 2012

2. Mike Roycroft Chairman Surrey Care Association Ltd

3. David Holmes Treasurer Surrey Care Association Ltd

4. Surrey Care Association Limited Company Limited by Guarantee Profit and loss account Year ended 31 March 2012

5. Surrey Care Association Limited Company Limited by Guarantee Balance Sheet As at 31 March 2012

6. Erica Lockhart Chief Executive Surrey Care Association Ltd

7. Provides cohesion and unity across Surrey bringing communities together and setting a framework for continually delivering a high standard of care to service users. Continuously evolving to meet providers needs and maximise opportunities. Last year - What you were saying about SCA?

8. Continuing to build on what works well:  Network events  Conference  Showcase  Newsletter  E – News  Websites  Workforce Funding  Training  Best Practice  Compliance  Policy information  Keeping abreast of change So the test – did we keep that up in 2011-2012

9. Continuing Health Care funding issues Cost of Care – Care homes – national work Learning Disability – Surrey focus Dementia – Dlig representation CCG’s – first joint project bid submitted Safeguarding – Board, Management Group, Policy and Procedures, Training sub group and Providers on Area groups. Missing Persons group Information and Communication Influencing and Representation

10. Adult Social Care Implementation Board Work stream groups – Director representation Telecare/Telehealth Board Provider Network – with Board and SCC and NHS National Market Development Forum and Think Local Act Personal Opportunity to pilot scenario planning co design pilot in Surrey Representing

11. Nationally - local care association network, sharing information and exchanging ideas – eg learning from JR’s New TLAP project – Developing Strategic Role of Local Care Associations BBC Surrey interviews (usually for non Surrey providers!) Raising our Profile

12. 4 main strategic areas of our work Market development (with Surrey County Council and Providers) This aims to enable independent providers to understand where their individual business developments fit into wider market development in Surrey, both for statutory purchased care and in response to the needs of self funders in Surrey Updating Our Business Plan

13. Business Development (for Providers) To help individual providers keep up-to-date with business opportunities and other developments in the marketplace affecting their businesses, in order to help ensure the continuing viability of their businesses (through information provision, network meetings, specific advice etc). Supporting business development through leadership and management development. Business Plan

14. Workforce Development (for Providers and Staff) To supply information to providers and act as a broker for opportunities to obtain workforce development support (workforce planning, recruitment, staff training, personal development, new job roles and career progression and retention). In addition, to procure funding for providers to support this (through SCC & other sources like Skills for Care) Business Plan

15. Improving Outcomes (for Services users, their Carers/ Relatives etc.) To work with providers, and organisations supporting service users and carers, to champion their interests and promote their well- being and outcomes. To support development of new facilities and support in the community, and initiatives to provide improved assistance and support for carers and relatives eg respite and community based support. Business Plan

16. Still high value for supporting Surrey providers with training, development sessions and money Skills for Care Workforce Development Funding– contract 2012-13 £110,000 plus new Enhanced Funding £30,000 to support Dementia, End of Life and Activity awards. SCC grant reduced to £500,000 but still making a great contribution to independent sector -Supports SCA core activities (covers 45.6% of core costs), provides funding for wide ranging training programme, development workshops, workforce strategy and our projects and networks. Workforce Development

17. KTP project with Surrey University Marketing Strategy complete: Already implemented – up to date database Help us to keep your info up to date Reviewing a Customer Relationship Management system Looking at our websites – introducing new social media, Facebook, Twitter, Linked In groups and even Blogs! What is coming up

18. Awards entries – closing date extended 15 th Oct 9 am Book tickets for Awards evening 16 th November, not to be missed at Epsom racecourse. Showcase date fixed 13 th March 2013 Remember to do NMDS and register for Skills for Care partnership funding Update

19. Visit our stand Pick up list of forthcoming events Sign up for Spectrum our buying group Review your entry on www.surreycare.co.uk In 12 months over 26,000 unique visitors And finally Update

20. Office Team Rosie Hatton Business Development Manager Nathan WorrellBusiness Administrator, Network events and WD Funding Clare Graham Senior Business Administrator Lisa MackAd hoc events Senior Associate Team Valerie SmithOlder People, Dom Care, Nurses Sarah PearceWorkforce Development and Quality Improvement Alan WillmottWeb sites, news updates, Learning Disability and Carers ME and a Board of Directors and Advisors Update on the SCA Team

21. www.surreycare.org.uk www.surreycare.co.uk