Australian Front-line Policing Communications: The Next Decade Presented by Grant Pitman Acting Chief Superintendent Queensland Police Service

What are the business drivers for Police (and Emergency Services) for future technology? Improved Officer and Community safety Increased Command and Control effectiveness Improved Communications resilience Greater communications, operational efficiencies and effectiveness Increased Police visibility Greater interoperability

What applications and infrastructure will be required to support business drivers? Highly effective communications Improved common and control infrastructure Intelligent systems Seamless Mobile Communications Environment Comprehensive awareness and decision making systems CAD systems

What applications and infrastructure will be required to support business drivers? cont… Interoperability systems and standards between agencies Integrated front line communications network

What external issues will impact on the successful use of Integrated Communications Systems? Front-line Officer dissatisfaction/overloading Lack of service delivery Public Inquiries (Victorian Bushfires, NATO and Iraq) –Resilient Communications –Resilient Technology –Resilient Networks National Co-ordinating Committee for Government Radio Communication

What external issues will impact on the successful use of Integrated Communications Systems? cont… Queensland Service Delivery and Performance Commission Queensland Government Q2 through ICT document Law Enforcement Security Radio Spectrum Committee National Counter-Terrorism Plan Major Events Planning Australian Digital Economy and NBN Systems Security – US Senate Inquiry

What are the Operational Benefits? Officer safety – integrated communications and mobile services Removes geographical boundaries (CAD) Dynamic talk groups Alternative networks Virtualisation of Communication Centres, Stations and Officers Combined operations Responsiveness, visibility and public confidence /participation

What are the Operational Benefits? cont… High level capacity for resiliency Improved work performance (Mobile Services) Field reporting, service delivery and community safety Interoperability between LEAs and ESOs (Disaster Management)

What will be the future Policing state? Multiple communications channels/devices – radio, satellite, telephony, mobile data/voice Officer safety alert systems Full facts for tasks – situational awareness Seamless Roaming and Mesh Networks Communications Centres – integrated and converged technologies Command and control without boundaries, common Standards and Practices

What will be the future Policing state? cont… Police Vehicle – Multi Technology Communication, CAD, AVL, GIS, Crime Mapping Services across – Fixed, Mobile Voice and Data Networks Communications Training of police to use technology including ANPR, CCTV, e-licenses and biometrics Technology support services 24 x 7 Resilience and converging technology Back up measures for loss of technology

What will be the future Policing state? cont… 000 calls, MIR, Alert Systems SMS pictures/text, websites, Facebook etc Technology belts Intelligence applications, R&D, Crime Prevention Relationships with LEAs and ESOs

Challenges for the Future State and Federal – common objectives and sustainability National Broadband Network Funding for ICT – Police & Emergency Services Changes in Government priorities Dependency Program of Works – Communications Change Management Standards and Training Technology changes and life-cycles Benefits Realisation

Questions? Challenges in Implementing Future Front-line Communications Technologies – Will Break Barriers