1. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 FCC-NTIA Joint Advisory Committee on Communications Capabilities of Emergency Medical and Public Health Care Facilities November 28, 2007 Kevin McFadden Consulting Solutions Architect Global Government Solutions Group / Homeland Security Team kmcfadde@cisco.com

2. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 2 Agenda Topics  IP Communications and Emergency Response  Requirements for Easy to Use and Integration with Daily Operations  Think of Interoperability in a Whole New Way

3. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 3 Emergency Services Dispatch Center Critical Infrastructure FBI Retail Hospital School Bank Community Partnership Network Law Enforcement Airport/Seaport Private Radio or CDPD Network Convergence Wireless LAN Network Wire Line Networks 2.5G & 3G Cellular Networks Gateways Homeland Security Federal Agencies Corrections Court Power/Water Treatment plants Integrated Networks Critical for Effective Operations and Emergency Management

4. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 4 Intelligent Information Network VideoVideoDataDataVoiceVoice Example Applications within an Organization Interoperability & Collaboration between Application Verticals within an Organization Surveillance ConferencingSensors Telephony Instant Messaging Land Mobile Radio Converged IP Applications - Interoperability and Collaboration

5. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 5 IINIIN Org C ApplicationsVerticalsApplicationsVerticals Video Data Voice IINIIN Org B ApplicationsVerticalsApplicationsVerticals Video Data Voice Interoperability & Collaboration Between Multiple Organization IINIIN Org A ApplicationsVerticalsApplicationsVerticals Video Data Voice Converged IP Infrastructure - Interoperability and Collaboration IPIPIPIP

6. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 6 Intelligent Information Network VideoVideoDataDataVoiceVoice Enterprise Fixed Infrastructure Surveillance ConferencingSensors Telephony Instant Messaging Land Mobile Radio Seamless Mobility Mobile and Deployable Enterprise Cisco Integrated Services Router Investment Protection High Performance High Services Density Maximum Availability Voice Switching Video Security Network Analysis Wireless

7. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 7 IINIIN Outside the Normal Office Environment IP Communications Become a Significant Enabler IP Communications Become a Significant EnablerSatellite, WiFi / WiMax, 3G / 4G, Cable / DSL, Others Remote Nodes Mission Applications Information Sharing Enterprise Data Applications LMR / Tactical Comms Sensors and Telemetry Video Surveillance Location / Asset Tracking Situational Awareness Productivity Online Reporting Email Instant Messaging Voice / Video Telephony Training / Learning Management Recovery and Restoration Backup Comms for Fixed Infrastructure Sites Temporary / Alternate Facilities Continuance of Operations E911 and Dispatch Rerouting Disaster Response Field Triage and Information Collection Humanitarian Aid Incident Area Command Post Enterprise Fixed Infrastructure Seamless Mobility Mobile and Deployable Enterprise

8. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 8 IP-Based Interoperability  Improved ease of use and management for comprehensive communications interoperability –Personnel in the same or different agencies can communicate across previously isolated radio, IP, and non-IP networks  Improved Response, Flexibility, and Reach –Delivers information to any type of communications device: radio, telephone, IP phone, cell phone, or PC client  Policy-based application capabilities Integrated policy-based communications, incident management, notification, alerting, communications interoperability  Investment protection, reduced costs, enabling new applications and technologies

9. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 9 Integrating City, County, Regional, Federal Agencies and Enabling Collaboration VoIP Services LMR Data AirportCity Hall911 CenterPolice Fire Emergency Management Cisco 3845Cisco 2811 LMR 2 LMR 1 LMR 3 Secure IP network Multicast and QoS enabled Health facility LMR 4

10. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 10 Provisioning & Management Layer IPICS Servers Media Services Layer LMR Gateway & RMS Integration Layer Switches, Radios, Trunked Systems Endpoint Layer Radios, Phones, S/W Clients Example Solution Components PTT Services Cisco 7970 IP Phone Web-Based Incident Management Console Cisco IPICS PMC Client or Fixed Infrastructure Base Stations and Systems Deployable Infrastructure Mobiles, Walk-Ups, Tactical Units Cisco Router LMR DevicesAnalog, Cell, Nxtl Phones PSTN IP Network Cisco MCS Server AppliancePanasonic ToughBook

11. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 11 Closing Comments  IP-Based Emergency Communications –Are available today and being used to enhance existing communications systems –Can be implemented in scalable, secure, and mobile forms –Can transparently integrated wired and wireless technologies –Provide options for rapid response for deployment or restoration  Emergency communications sector is rapidly moving toward IP  Recommendations for your report –Hospitals and public health organizations should begin migrating their emergency communications networks and capabilities to IP –Immediate Congressional support advanced technologies for emergency health communications –Fund a series of pilot projects that implement advanced technologies in emergency services –Experience is critical to identify “best practices” and governance issues that will confront you with an array of new capabilities –Document and make publicly available reports on pilots to provide invaluable learning tool for others who are seeking to improve their emergency communications capabilities

12. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 12