1. Information Technology Master Plan
UNC Charlotte
Information Technology Master Plan
March 5, 2014
Presentation to the Admin Forum
October 16, 2014

2. Agenda IT Master Plan - Introduction Key Highlights The Plan
Next Steps
Questions

3. 1.It master Plan Introduction

4. What is the IT Master Plan
A strategic framework for the IT Community
Sets IT priorities that align with University mission and vision
A start point for projecting resource needs
Sets expectations for anticipated timeline and impact
Not a substitute for detailed project planning
Establishes a sustainable planning process

5. Drivers for an IT Master Plan
Increasing demands from:
Growing student population
Expanding portfolio of academic programs and research opportunities
Uncertainty about effectiveness of current IT service model
IT staff turnover and competition from external organizations
State funding constraints
“One University” (coordination and collaboration)

6. 2. Key HIGHLIGHTS

7. What this Plan will Accomplish
“One IT community” that:
functions with greater collaboration and efficiency
strengthens delivery of IT services
supports an increasing research portfolio
Increased integration of systems and information
Coordinated approach to strengthening information security
Proactive and informed planning for IT needs and funding

8. 3. The Plan

9. Strategic Initiatives
Initiative Title
Implementation Starting in Fiscal Year:
IT Communications Model *
2015
Sustainable Infrastructure Planning & Technical Reference Model *
Core Competencies for the IT Community
IT Service Delivery Model
Enterprise Architecture Model & System Lifecycle Planning
IT Support for Research Computing
Improve Data Quality
2016
Information Security Education and Awareness
IT Governance
Service Portfolio Management Program and IT Service Catalog
IT Funding
Hybrid IT Organizational Model
* Implementation underway as of October 2014.

10. Implementing the Plan

11. 4. Next Steps

12. Implementation Activities
Initiative implementations underway:
Technical Reference Model and Sustainable Infrastructure
IT Communications
Initiative implementation charter and plan developed
Initiative teams identified

13. 5. Questions