Upgrading Exchange 5.5 to Novell GroupWise ® 6 Tim Heywood Technical Director Live Data Computers Ltd. Mark McManus Systems Engineer Novell, Inc., UK

Vision…one Net A world where networks of all types—corporate and public, intranets, extranets, and the Internet—work together as one Net and securely connect employees, customers, suppliers, and partners across organizational boundaries Mission To solve complex business and technical challenges with Net business solutions that enable people, processes, and systems to work together and our customers to profit from the opportunities of a networked world

Aims The objective of this session is to provide an insight in to the tools available to assist you in your migration from an existing M$Exchange installation to a new Novell GroupWise ® system To provide a little light relief from the stress of thinking too hard

Why Upgrade from Exchange? GroupWise is easy to implement and works right out of the box GroupWise is easy to administer, saving time, money, and effort GroupWise is easy to use, so it gets used often GroupWise is easy to access—any time, anywhere GroupWise is easy on your budget, reducing costs while increasing productivity »

Why Upgrade from Exchange? (cont.) Flexibility—Message Transfer Agent (MTAs) and Post Office Agents (POAs) where you need them Reuse of existing hardware (file, print, and mail) All components are cluster-enabled

No need to implement Microsoft Active Directory (MAD)—mandatory for Exchange 2000 Cost—server-side software ‘free’ Why Upgrade from Exchange? (cont.)

All messages are tracked, so you can ‘Always’ see when someone got a message, read the message and when they deleted it … Without having to specify that you want tracking on WebAccess is much closer to the full client than OWA, you can see, read move etc. from all of you folders, NOT just the inbox Why Upgrade from Exchange? (cont.)

Outlook Web Access (OWA) with SSL OWA vulnerabilities

Improved Manageability Only integrated collaboration environment to include support for wireless devices in the box Standard license includes GroupWise client, web, and wireless access Web/wireless-only license provides access to deskless workers for over 75% off standard license Web and wireless interface is customizable via templates Mailbox size limitation Message size limitation Monitor and agent console access via WAP and HTML Critical event notification to cell phone or pager

Does This Fill you with Confidence?

Prerequisites Existing Exchange set-up Purchase GroupWise 6 Plan how you will set up GroupWise Make sure your migration needs are incorporated in your plan and be ready for any post-migration problems

Planning the System Clarify and review the business’ communication needs  Review the WAN/LAN infrastructure  Review the existing messaging infrastructure  Review of naming and configuration standards Design domain placement  Alternative access methods (WEB, TCP/IP, caching mode)  Security Design post office placement, taking into consideration  Users, resources, libraries, hardware requirements, scalability  Briefly plan document library configuration  Location, storage space considerations, indexing schedule

Planning the System (cont.) Briefly plan gateways Review implementation fundamentals Determine critical success factors Plan proof of concept Plan pilot project principles Prerequisites to migration Plan message cleanup opportunities Proactive maintenance—setting up scheduled maintenance events to run automatically Plan automated mailbox cleanup features

Document Management—Features Don’t forget document management

Document Management—Planning Will you require extra post offices?

Internet Connectivity Plan the GroupWise Internet Agent (GWIA) location and the routing to it Webaccess AV scanning? With encryption (SSL/HTTPS)? Anti-Virus (AV) scanning: How and with what?

How to Migrate Many ways… Some easy Some expensive

Best Way of All Install GroupWise (GW) Done Switch off Exchange They don’t need all that stuff, do they?

demonstratio

Migration Options User-based Concurrent unconnected systems Microsoft GroupWise gateway for Exchange Novell GroupWise Exchange gateways

User-Based Migration User archives, or back-ups, own mail and appointments using Outlook client  The information is saved to a.PST file Opens swanky new GW Client and imports using GWEXARCH.EXE Little-known tool, GWMSARCH.EXE, imports from old MSMail backup files

GWEXARCH.EXE Known problems  While migrating a recurring appointment/task, only the first instance is migrated  Password-protected.PST files cannot be migrated using the command-line option  Password of the.PST file is validated only at the time of migration  If dropping of attachments is enabled, the start date of task messages will not appear correctly  The migrated message contains display names of the recipients; in order to reply, recipients must be manually added from the GroupWise address book

Exchange GroupWise.PST file Client archive GWEXARCH

GWEXARCH.EXE demonstratio

Concurrent Systems Install both clients and have Exchange as a reference  It sucks  Not as bad as it sounds  Practice says this is the most efficient migration method, so…

Exchange GroupWise YUCK

Concurrent Hybrid A short-term hybrid that gets everyone up and running on GW very quickly  Afterward, use GWEXARCH.EXE to migrate data as required Those who REALLY need their data keep what they require, and the rest…

Exchange GroupWise Read-only archive ArchivER GroupWise client

MS GroupWise Gateway Designed to work in reverse Helps with co-existence, but not migration away from Exchange

MS GroupWise Gateway Limitations  Requires the setup of a GW API gateway  Does not handle Internet addressing correctly  eDirectory information cannot be imported Advantages  Uses “Advanced Exchange API” (they just forgot to tell anyone else about these features) Busy search works from Outlook Address synchronization on very large systems is faster

Outlook Client Exchange GroupWise MS GroupWise gateway GroupWise client DATA REMAINS ON THE EXCHANGE SERVER

GroupWise Exchange Gateway Which one? Exchange Gateway v1 Exchange Gateway v2 (Beta)

GroupWise Exchange Gateway Version 1 strengths  The bugs are known  Supported gateway  It does work

GroupWise Exchange Gateway Version 1  Tips Set GroupWise database type as 4.x not 5 If not displayed in NWadmn32 look at the gateway object in Novell ConsoleOne ® and set the type to Exchange Gateway Use an early version of GW5.5 EP and apply the latest patch to get all of the GroupWise snap-ins for NWAdmn32 Not able to run as a service

GroupWise Exchange Gateway Version 2 (beta)  Can run as an application (/appl)  Can run as an NT/W2k service

GroupWise Exchange Gateway 2 Connect GroupWise systems to Exchange 5.5 and 2000 Systems Users on the Exchange side can busy-search users of GroupWise, and vice-versa Administrators have flexible control of who shows up in which systems address books Improved interface and administration The gateway runs as an NT service The gateway can be monitored via HTTP Open-standard support Internet addressing HTML formatting S/MIME pass-through messaging (sign and encrypt messages between systems) GroupWise 6 support Gateway supports GroupWise 5.5, 5.5ep, and GroupWise 6

Novell Exchange Gateway Outlook Client Exchange GroupWise Client

Other Products Mail shuttle shuttle for migration from Exchange 5.5 to GroupWise Price for 100 users for the shuttle for Exchange 5.5 to GroupWise is $10,945 (US dollars)—This price includes the migration software for inboxes, personal file folders, attachments, calendars, and personal contacts, plus one year of software support for seven support tickets

Terms GroupWiseOutlook  ArchivePST  GroupWise RemoteOff line Folders  Hit The RoadSynchronize  Personal Address BookContacts  Personal Group / DLDistribution List  Name CompletionCheck names  TrashDeleted Items  Work in ProgressDrafts  Shared FoldersPublic Folders  Posted MessagePost in this Folder  AppointmentMeeting Request  Busy SearchAttendee Availability  AlarmReminder  Discussion Thread ViewView by Conversation Topic  ProxyDelegate  Auto DateAppointment Recurrence

Terms … Lengthy? GroupWiseOutlook  RulesOut of Office Assistant and Rules Wizard

Demo Time We have an Exchange server on NT/W2k (one laptop) We have a GroupWise system on (NetWare, W2k, whatever) (second laptop)

Links and References