1. Novell BrainShare 2002
Success in the City: Implementing Novell Solutions at the City of Los Angeles
Bob Gillette
Information Systems Manager
City of Los Angeles
Will Taylor
Systems Programmer
Adam F. Loughran
Corporate Business Strategist
Novell, Inc.
BUS326—Success in the City: Implementing Novell Solutions at the City of Los Angeles

2. Vision…one Net Mission
A world where networks of all types—corporate and public, intranets, extranets, and the Internet—work together as one Net and securely connect employees, customers, suppliers, and partners across organizational boundaries
Mission
To solve complex business and technical challenges with Net business solutions that enable people, processes, and systems to work together and our customers to profit from the opportunities of a networked world

4. City of Los Angeles Background
3.7 million people, 470 sq. miles
Decentralized
Departmental applications (100+)
Departmental trees (40+)
Organizational considerations
0$ budget
Hardware partnership (Dell Computers)

5. Solutions Goals External secure access to resources
Single Sign-On to all applications and resources
Leveraged current directories
Rapid deployment of value added services to departments
Reduce departments labor and administrative costs
Minimize internal development
Built on open standards

6. Technical Issues
Internal authentication different than external access
Applications driving solution
311 Application
Messaging (GroupWise®)
File services
Management tools
Central security issues
Limited budget

7. The Solution—Integration
Decentralized trees
DirXML™ drivers (primarily Novell eDirectory™ to eDirectory)
DirXML rules (non-destructive)
CWDIR
eDirectory
Events DO NOT
spawn directory
update
Event spawns
directory
update
DirXML
DirXML
DOT
City Dept
ITA
Events only flow in one direction as defined by DirXML

8. The Solution—Data Security
Internal
Intranet and extranet servers
Mobile employees
iChain®
311
Application
Internet
DMZ
Remote office
Telecommuters
File server
Portals

9. The Solution—Authentication
Internal authentication by LDAP username and password
External authentication by RADIUS/ACE Server with Token
Both leverage common directory and security infrastructure
Cold Fusion Authentication Module for Single Sign-On

10. Authentication Module
eDirectory
Federated tree
SSL-izer
iChain
Appliance
Radius ACE
server
Web browser
Custom tag
Application
server

11. Los Angles ITA Solution
Employee
Other
custom
applications
311
application
Web servers and Web applications
iChain
authentication
server
Customer
Partner
Policies
eDirectory
Authentication
- Password - Token - Smart card* - Biometrics* - Certificate*
*Future development

12. The Solution— Active Information Portal
Identity-based portal
ITA Group
GroupWise Administration Group
ASD Group
Portal Single Sign-On Migration to iChain
Hardware vendor
Gartner
ASD
GroupWise

13. Los Angles ITA Solution
demonstratio

14. Resources Required—Internal
Internal resources
ITA GroupWise Team
ITA Internet Solutions Group
ITA Security Group
Infrastructure
DNS servers
Firewall configuration
LAN support

15. Resources Required—External
Novell Education
DirXML boot camp
Portal boot camp
Novell Consulting Services
DirXML connectors
eDirectory
File system
Knowlege transfer
It works both ways

16. wiN big Novell Provisioning table one Net solutions lab
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