1. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration Chapter One Introduction to Exchange Server 2003

2. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 2 Objectives Describe different types of messaging systems Understand the features available in Exchange Server 2003 List the new features available in Exchange Server 2003 List the features removed from Exchange Server 2003

3. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 3 Types of Messaging Systems Messaging systems are a standard part of almost every company Allow easy communication between all levels of staff in an organization Messaging systems can be divided into two categories: –Shared file messaging systems –Database messaging

4. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 4 Shared File Messaging Systems Central server is used to store messages in files Client software is responsible for performing most of the work Early messaging systems were shared file messaging systems

5. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 5 Database Messaging Systems Use a central database to store the messages for all users Client software does not access the database directly Microsoft Exchange is a database messaging system

6. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 6 Exchange Server 2003 Features: –Active Directory integration –Cluster capable –Policy-based management –Recipient management flexibility –Excellent client software

7. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 7 Exchange Server 2003 (continued) Features (continued) –Address book manageability –Public folders –Scalability –Security –Disaster recovery –Flexible upgrade options

8. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 8 Active Directory Integration Directory service for tracking user characteristics and system configuration Included in Exchange Server 2003

9. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 9 Activity 1-1: Installing Windows Server 2003 Objective: Install Windows Server 2003 Description: Windows Server 2003 is required before Exchange Server 2003 is installed

10. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 10 Activity 1-2: Configuring a Static IP Address Objective: Configure your server with a static IP address Description: Static IP address is needed so users have a consistent place to connect

11. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 11 Activity 1-3: Installing Active Directory Objective: Install Active Directory Description: Exchange Server 2003 requires Active Directory to store configuration information

12. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 12 Allows applications to be installed on multiple servers but running on only one at a time If an application fails on one server, a second server takes over Important for highly available systems Cluster Capable

13. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 13 Activity 1-4: Modifying Microsoft Internet Explorer Default Security Objective: Modify the default security settings of Internet Explorer Description: You must reduce the security settings on your server to perform Web research

14. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 14 Recipient policies –Allow administrators to define criteria for groups of users to be managed Server policies –Used to manage groups of servers Policy-based Management

15. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 15 Potential recipients: –Users (most common) –Security groups –Distribution groups –Contacts –Public folders Recipient Management Flexibility

16. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 16 Excellent Client Software Exchange Server 2003 is capable of acting as a server for many different e-mail clients Many advanced features are available only when using Outlook as the client software

17. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 17 Excellent Client Software (continued) Outlook Web Access (OWA) –A Web-based version of Outlook Simple Mail Transfer Protocol (SMTP) –For mail delivery Post Office Protocol version 3 (POP3) –Allows storage of messages in a single inbox Internet Message Access Protocol (IMAP) –Allows message storage in multiple folders

18. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 18 Activity 1-5: Installing Internet Information Services Objective: Install Internet Information Services (IIS) Description: IIS is required for Outlook Web Access

19. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 19 Address Book Manageability Global Address List (GAL) –List of all users in an organization Application Service Provider (ASP) –Ensures that each customer only has his own employees in the GAL

20. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 20 Public Folders Public folders are used by Exchange Server 2003 to support: –Shared calendars –Discussion groups –Shared mailboxes –Messaging applications

21. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 21 Scalability Scaling out –A single application is installed on multiple servers –Servers communicate to operate as a single system

22. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 22 Security Security is supported when users are sending messages –Secure Multipurpose Internet Mail Extension (S/MIME) Encrypts Internet e-mail messages –Secure Sockets Layer (SSL) Encrypts communication between servers and clients

23. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 23 Disaster Recovery NT Backup is installed with Exchange Server 2003 –Backs up the Exchange databases while being accessed –Backs up and restores only entire Exchange databases –Third-party software can restore individual messages

24. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 24 Flexible Upgrade Options Exchange Server 5.5 and Exchange 2000 Server can be upgraded to Exchange Server 2003 –Exchange 2000 Server can be upgraded with a simple in-place upgrade –Exchange Server 2003 is installed over an existing Exchange 2000 server

25. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 25 New Features of Exchange Server 2003 Improved OWA Kerberos authentication RPC over HTTP Mobile Services for Exchange

26. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 26 New Features of Exchange Server 2003 (continued ) Query-based distribution groups Recovery storage group Enhanced clustering Internet Mail Wizard Connection filtering

27. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 27 Improved OWA The new version of OWA has almost the complete functionality of the full Outlook client –Attachment blocking stops attachments with certain file extensions –Junk e-mail filtering moves junk mail out of the main inbox and into a junk mail folder –S/MIME allows OWA users to send encrypted e-mail

28. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 28 Kerberos Authentication The standard authentication protocol for all versions of Windows starting with Windows 2000 Server and Professional –Provides enhanced security over the older NTLM authentication

29. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 29 RPC over HTTP Remote procedure call (RPC) over Hypertext Transfer Protocol (HTTP) –Allows mobile users to use the full Outlook client –Connecting to Outlook client remotely required the use of a virtual private network (VPN) connection

30. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 30 Mobile Services for Exchange Allows mobile users to access their information stored on Exchange Server 2003

31. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 31 Query-based Distribution Groups Dynamically defines membership of a group based on a Lightweight Directory Access Protocol (LDAP) query –Reduces time spent maintaining the memberships and makes lists more accurate

32. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 32 Recovery Storage Group Used to recover individual messages –Previous versions required use of a spare server to recover individual mail messages

33. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 33 Enhanced Clustering Exchange Server 2003 supports using up to eight servers in a cluster –Clustering support in Exchange 2000 Server only allowed for two servers in a cluster

34. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 34 Internet Mail Wizard Easier for administrators to configure their Exchange servers to connect with the Internet Functions controlled through the Internet Mail Wizard: –E-mail domains –Relaying –Rules for outbound messages

35. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 35 Connection Filtering Restricts which servers are allowed to send e- mail messages to an Exchange server Block lists provide data about IP addresses based on rules Lists configured to block incoming mail from the IP addresses –Maintained by third parties and are accessible over the Internet

36. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 36 Features Removed in Exchange Server 2003 Connectors for Lotus ccMail and Microsoft Mail Real-time collaboration features M: drive Key Management Service

37. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 37 Connectors for Lotus ccMail and Microsoft Mail Lotus ccMail and Microsoft Mail have not been commonly used since the late 1990s If you require ongoing connectivity to either Lotus ccMail or Microsoft Mail, you should ensure that there is at least one Exchange 2000 server in your organization

38. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 38 Real-time Collaboration Features Provided real-time collaboration for instant messaging Supported multi-user conferences with text chat, sound, white boards, and video These features are now found in a separate product called Live Communications Server 2003

39. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 39 M: Drive In previous versions of Exchange Server, the drive letter M was created on the server to provide access to the information store –Some applications require the M: drive –The M: drive is disabled by default in Exchange Server 2003 –Enabled if required for a software application

40. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 40 Key Management Service Both Windows 2000 Server and Windows Server 2003 include Certificate Services, which replaces the functionality of the Key Management Service

41. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 41 Summary There are two generic types of messaging systems: –Shared file messaging systems –Database messaging systems Exchange Server is a database messaging system

42. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 42 Summary (continued) Features of Exchange Server 2003 include: –Active Directory integration –Cluster capable –Policy-based management –Recipient management flexibility –Excellent client software –Address book manageability –Public folders –Scalability –Security –Disaster recovery –Flexible upgrade options

43. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 43 Summary (continued) –Improved OWA –Kerberos authentication –RPC over HTTP –Mobile Services for Exchange –Query-based distribution groups –Recovery storage group –Enhanced clustering –Internet Mail Wizard –Connection filtering New features of Exchange Server 2003

44. 70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration 44 Summary (continued) Features removed from Exchange Server 2003 include: –Connectors for Lotus ccMail and Microsoft Mail –Real-time collaboration features –M: drive –Key Management Service