ABC ABC ’s of Learning Teams Adrienne Keane, PMP, MAPP January 17, 2013 Content Copyright © 2013 Project JumpStart. All rights reserved.

About Me 2 Swampscott, MA – Orange County, CA– Pelham, NH PMI Chapter Leader & Fellow Master of Positive Psychology Marathoner Passionate about creating high performing teams Inspire People To Be Their Best

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Why Learn to Learn? 4 Team learning behaviors correlate with less team stress and greater project success  Teamwork is essential for project success  Projects are non-routine  Need constant adaptation  Turbulent external environments  Changing requirements and market needs  Learning brings teams together  Learning reduces team stress  Learning supports current & future project success

Who’s Responsible? 5 ++

8 Learning Team Behaviors 6 ExperimentSeek feedback Analyze errors Communicate errors Explore different perspectives Co-construct meaning Reflect on processes Reflect on outcomes

7 A sk Learning Questions B uild on Strengths C ontinuously Reflect, Prioritize and Act TEAM LEARNING LESSONS ✪

Great results begin with great questions 8 80 / 20 rule Learner versus Judger

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Judger Learner Who ’ s to blame? How can I prove I ’ m right? How did I get stuck with the worst team? What ’ s wrong? Why is that person so clueless & frustrating? Why bother? What happened? How can I create a win-win? What are my choices? What works? What is that person feeling, needing, wanting? What ’ s possible? 10 What kind of questions do you ask? What are the facts? What assumptions are we making? How else can we think about this?

11 A sk Learning Questions B uild on Strengths C ontinuously Reflect, Prioritize and Act TEAM LEARNING LESSONS ✪

Build on Strengths 12 “ …one cannot build on weakness. To achieve results, one has to use all the available strengths… These strengths are the true opportunities. To make strength productive is the unique purpose of the organization. ” Peter Drucker, The Effective Executive

Team Learning: Strengths Spotting 13 Creative Curious Leadership Developer Humorous Zestful Playful Analytical Persuasive Persistent Devoted Unselfish Maximizing Communicative Courageous Facilitative Adaptability Futuristic Discipline Strategic ……..

14 A sk Learning Questions B uild on Strengths C ontinuously Reflect, Prioritize and Act TEAM LEARNING LESSONS ✪

Regular team process focus 15 Team meetings Goal Setting & Review Process Retrospectives Formal Project Checkpoints Post Project Review Leader 1:1s Iteration Retrospectives

Reflect on the good and the bad 16 Analyze

Prioritize & Action to Solve the Real Problem 17 Why Problem Statements Action Plan Action Plan (Symptom) (Root Cause)

A Final Lesson – Do Try this at Home! 18 May run this 6 min video. Had to delete to mail the PPT. elcome.html May run this 6 min video. Had to delete to mail the PPT. elcome.html

19 Key Take Aways Create space for learning Ask learning questions Set team learning objectives Reflect on team processes regularly Adapt and adjust Understand and use team strengths Solve for root causes, not symptoms Lead by example Appreciate learning behaviors Make team learning a priority!!

20 “One thing is sure. We have to do something. We have to do the best we know how at the moment…If it doesn’t turn out right, we can modify it as we go along.” Franklin D. Roosevelt “Tell me and I forget. Teach me and I remember. Involve me and I learn.” Benjamin Franklin Let’s Reflect: What Have You Learned? “Question everything!” Albert Einstein

? Website: LinkedIn: Twitter: adriennekeane 21 Content Copyright © 2010 Project JumpStart. All rights reserved.