Travelling Making appointments. Do you know the nationalities of these airlines?

Slides:



Advertisements
Similar presentations
Whats the missing Word? 1. Where are you ______? Im from Scotland. 2. I live ___ a house ____ Maidenhead. 3. Hes not ___ home. Hes ____ work. 4. I live.
Advertisements

Game: listen and guess busbus bike plane taxi train ?
SPEAKING Nguyen Nhan Thien Nguyen Hong Oanh PORTFOLIO.
I was born in Edinburgh in When my mum was pregnant with me, she was convinced that I was going to be a boy because I kicked so much...! I have lived.
Your free time Advanced 2 Unit 10.
What is it? GO ON BOAT BIKE CAR HELICOPTER VAN BUS TRAIN TRUCK
Tips for Better Intercultural Communication Kenji Kitao.
PET (Preliminary English Test) Speaking Guide
CONNECTING WITH OTHERS. Connecting with others SUPPORTING A FRIEND Helping yourself Identify trusted friends and adults who may be able to support you.
SPU STAFF TRAINING Sripatum Institute of Language and Cultures Lesson 9: Cancelling an appointment.
Making suggestions After a long night out with friends, you realize you’re too tired to walk back home. How do you suggest taking a taxi? Why don’t we.
SPEAKING.
Deal with Complaint Complied by Terri Yueh. Process of complaining Greeting. Explain the problem Give details Asking for details. Asking for details.
Business Arrangements Complied by Ms. Terri Yueh.
Business Arrangements Compiled by Ms. Terri Yueh.
Making Making Arrangements By Ms. Terri Yueh. Making Arrangements Vocabulary & Expressions 1.Can we fix a meeting ? 2.Shall we arrange an appointment.
Sending s and letters
Unit 9 Visitors and travelers. Objectives Focus Warming up 9.1 Did you have a good journey? 9.2 Hotels and accommodation 9.3 Organizing a conference Sum-up.
Lesson 4 Making Telephone Calls Business English Conversation & Listening Instructor: Hsin-Hsin Cindy Lee, PhD.
 Turn away from your computer, desk, or other work  Have a pen and paper nearby  Answer the calls promptly, by the second or third ring  Smile as.
Social Interactions: Inviting & Responding to Invitations
I NVITATION E XPRESSION (E NGLISH ) XI AP & AK. E XPRESSION GIVING INVITATION Here are the examples of giving invitation :  Could you come to my party.
Presenters Đỗ Thị Diệu Nguyễn Thị Tường Vi. Content 1.InvitingInviting 2.AcceptingAccepting 3.DecliningDeclining 4.Practice speakingPractice speaking.
Air travel. Listen to an interview with a travel industry consultant. Click here.
Successful Socializing
Timetables and Schedules
Timetables and Schedules Unit 4. New Practical English I Unit 4 Section I Talking Face to Face Section II Being All Ears Session 1.
How conversation works Conversational English Compiled by Victor Nickolz Grand Lyceum 2004 For classes 7-11.
Requests & Offers Exchanging Information. Requests  Can you…?  Would you mind …(Verb+ing)?  Do you think you could…?  Could you…?  I’d like you to…
৳ Look, I’ve got a leaflet about it.
The Practice Stage Lecture # 4. Review of Lecture # 3 Stages of oral lesson Presentation stage Purpose of presentation stage Procedure of presentation.
Unit 8 Could I speak to Mr. Smith.  Unit Goals Unit Goals  Part 1 Practical Listening & Speaking Part 1 Practical Listening & Speaking  Part 2 Business.
Beginner English Class 2 Saturday, October 29, 2005 Objectives Tell someone where you are going? Describe the location of places Ask for and give directions.
Making New Contact. Leading in Suppose you are a receptionist in a company, what do you do and say when you receive a business visitor at your office.
Conversation Lesson 23: Leaving or Taking a Message.
LESSON 2 TELEPHONE AND APPOINTMENTS 电话和预约. AIMS AND REQUIREMENTS To know how to make local and international calls; To grasp how to make an appointment.
Unit 1 Travel Broadens the Mind.  Objectives Objectives  Focus Focus  Warm-up (background) Warm-up (background) Warm-up (background)  19.1 Saying.
Telephone English When you answer the phone: Good morning. This is Chengtai Trading Company. May I help you? Good afternoon. This is Dan An Commercial.
Successful Telephoning II in English. Arrangements Asking for an appointment Can we fix an appointment? (dojednat schůzku) Can we schedule a meeting for.
1 Look at the photos and answer the questions. 1 What is happening in the photos? 2 How do people raise money for charity in China? 3 What happens when.
WRITING (PREPARING FOR THE UNE). Informal Letter Your address Date Dear (name), Introduction –reasons for writing/ an apology for a delay in writing/
Unit 8a Business Expenses Objectives: To enable Ss to talk about expenses To practice reading for specific information To practice listening for gist and.
Informal transactional letter
Office English Lesson 4 Oct. 24, 2012.
Office English Lesson 3 Oct. 17, Telephone etiquette A. Be polite Treat everyone equally Focus on the caller, as a receptionist Be helpful Don’t.
On the phone In this unit you are going to: take and report telephone messages. make, accept ad refuse invitations. listen for details. read about telephone.
Starting Business English Iriscen Unit 3 Appointment  How to make an appointment  Requesting an appointment.  Responding to the request.  Agreeing.
SPEAKING:. Contents: Making the request and offers Replying the requests and offers Task 1 Task 2 Being polite: white lies Task 3.
Presentation skills 1 Group work: discussion and presentation on the topic Qualities to Work in a Care Home 1)suppose you are volunteers in a care home.
Listening and speaking Listening and speaking.
This is what makes the business tick. If you can’t do this then … MAKE A PARADIGM SHIFT or forget it! Prospecting and handling objections.
Travelling / holidays. Do anything/ later today? Are you doing anything later today? Go out/ this evening Are you going out this evening? Meet any friends/
Making a phone call. Introducing yourself Asking to speak to somebody Asking who the caller is Telling the caller that someone is not available Taking.
Phoning about the Science Activity Week. There’s a call for you. You’re just at home, and you answer the telephone. A: Hello. Can I speak to Li Hui? B:
MAKING A PHONE CALL. Steps to make a phone call: 1. Opening 2. Telling the aim of telephoning 3. Closing.
Starting Your Melaleuca Business (48 hr. Training)
Transactional exchanges. Teaching Objectives In this module, students will learn to understand and speak in a transactional exchange. There are 4 parts.
電話 & 電子郵件英語 教職員英語講座系列 1 Fall 2011 Andrea S.W. Lin.
Conversing With a Foreigner. How NOT to Start a Conversation Excuse me, may I be your friend? Excuse me, could we chat? Excuse me, would you mind chatting.
Unit 3: ORGANIZATION. Business Brief (1/2) Businesses come in many guises, from the lonely- sounding self-employed person and sole trader, through the.
LEARNING UNIT 7 (Week 11) Making A Business Telephone Call ENGLISH FOR PROFESSIONAL COMMUNICATION.
10. Hafta.
functions and vocabulary
T ELEPHONE E XPRESSIONS. There are certain expressions that are always used while talking on the telephone. Even though it is not impossible to use more.
FCE Speaking Test – Part 3
人教课标版 高二 选修 7 Unit 3. Listening and speaking Listening and speaking.
Speaking Tasks 30% Elementary
Making Arrangements By Ms. Terri Yueh.
BUSINESS ENGLISH 1 The Start of Unit 2.
Answering the phone: Hello? (informal) Thank you for calling Microsoft. Sam speaking. How may I help you? Andrew’s Book Store. How can I help you?
Presentation transcript:

Travelling Making appointments

Do you know the nationalities of these airlines?

These airlines are called “no- frills” airlines. Can you guess what “no-frills” airlines mean? “No-frills” airlines are those that cost much lower than traditional airlines.

Now listen to a sample talk about the methods of travel people use. Click here

Now work in groups. Talk about which methods of travel you use and what you use them for. Plane Train Car Bus Motorbike Bike To work For business trips For holidays

Making an appointment When would be convenient for you? When are you free? Is…possible for you? Shall we say…? What time would suit you? How/ what about…? Changing an appointment I’m very sorry I have to cancel the appointment on… I’m afraid I can’t manage our meeting on… Could we arrange another time?

Saying yes Yes,…suits me fine. Yes, that’s fine. Yes, I can make it on… I look forward to meeting you… See you on… Saying no No, I’m afraid I’m busy then. No, I’m afraid I’ve got another appointment. I’m really sorry but I can’t make it…

Work in pairs. Role-play two phone calls. Telephone your partner and make an appointment for dinner next week. Ring again and change the appointment.

1. Make a phone call 2.Introduce yourself and explain why you are calling 3. Suggest day – time – place 4. Respond negatively and tell the reason – make another suggestion 5. Respond positively 1. Answer the phone 2. Respond positively 3. Respond negatively and offer an explanation – make an alternative suggestion 4. Agree and confirm the details 5. Close the talk

THANK YOU