What’s New in the QAD Learning Center? Bernadette Bagley, March 2014 MWUG Spring Conference

2 By the end of this session you will be able to -Identify all available QAD training & documentation resources -Access and navigate the Learning Center & the Documentation Library to Enroll in classes & online courses Download training guides & work instructions Launch self-study training environments Retrieve transcript information Objective QAD Education Update

3 Overview Introductions Review of educational offerings -Learning Center demonstration -QAD Documentation Library General Q&A Agenda QAD Education Update

4 QAD Education’s goal is to provide creative, cost conscious training solutions that enable you to: -Increase efficiency through effective knowledge transfer -Maximize the value of your investment in QAD Enterprise Applications Overview QAD Education Update

5 Your name The company you represent One thing you’d like to get out of this session What you like best about being a member of the Midwest User Group Introductions QAD Education Update

6 Instructor-led training -Regularly scheduled classes in Mt. Laurel, Santa Barbara, Schiphol & Shanghai, -On-site events Online courses Self-services training environments Certification testing Educational consulting What We Offer QAD Education Update

7 How to Find Us QAD Education Update

8 QAD Learning Center Home Page QAD Education Update

9 Course Selection Tools QAD Education Update

10 Search QAD Education Update

11 Schedule of Classroom Training QAD Education Update

12 Role-based Recommendations QAD Education Update

13 Self-Study Training Environments QAD Education Update

14 QAD Document Library QAD Education Update

15 Personal Training Transcripts QAD Education Update Click on course name to launch

16 Certificates of Course Completion QAD University Update Click here to print course certificate

17 Become a recognized expert -Exams test product knowledge and technical expertise Multiple certifications offered by product area -Manufacturing, Supply Chain, Customer Management, Finance, etc. Program Guide and Study Guide available in the Learning Center Product Certification QAD Education Update

Eligibility -Available to all customers on maintenance (partners too!) 18 Designated Admin Program (optional) QAD Education Update Standard Offering Designated Training Admin Individuals enroll themselves in courses Administrator assigns courses to self and others Training activity reports delivered monthly (on request) Administrator runs reports on demand

19 Greater autonomy Immediate access to training data Greater visibility into Learning Center accounts Ability to review recommendations by role, but tailor training selections to their specific circumstances Program Benefits QAD Education Update

20 Send contact information to -Current QAD web account required Brief one-on-one training conducted before access is provided No additional charge! Simple Enrollment Process QAD Education Update

21 Forums -Current questions and answers QAD’s Knowledge Base -Tested solutions to common questions Additional Resources QAD Education Update

22 Frequent Feedback -What’s working? What’s not working? -Your highest priority educational concerns -Special considerations? Honest assessments of… -Content quality -Ease of use -Training availability What We Need from You QAD Education Update

23 Bernadette Bagley, Director of Learning & Development Thomas Blumer, Director of Knowledge Mgt. Send questions, comments & requests for training to Contact Information QAD Education Update

24 Effective knowledge transfer benefits you & QAD QAD Education offers a variety of training options and multiple informal learning tools Continuous improvement is an ongoing commitment Your feedback is essential to prioritization of new development efforts Summary QAD Education Update

Don’t Forget! QAD Education Update 25 Explore User Conference -May 5-8, 2014 in New Orleans

26 May 5-10, 2014 New Orleans, LA 650+ Attendees "The benefit of attending Explore for me is to be able to see not only where the organization is today but where it's going in the future." Toni Clubb, CFO, VitaTech Why Come to Explore

27 Learn -40+ Sessions -Hands-on Training -APICS Continuing Education Credits Network -Sharing Best Practices -Personal Interaction / Networking Discover -Not Just ERP -New Functionality -Leveraging QAD Investment Come to Explore - Focus

QAD Explore Customer Conference May 5-8, 2014 | New Orleans, LA explore.qad.com

© QAD Inc QAD Education Update 29