1. Lawson Learning Accelerator
The fastest way to get your users up to speed on your M3 application
John McGann
Director - International Learning
Lawson Learning
MUA 2007

2. Lawson Learning … simply smarter!
Overview
Lawson Learning is a key part of Lawson’s portfolio of professional services.
Our business exists to ensure that customers, partners and field consultants know how to leverage Lawson to improve business operations and intelligence.
We service global customers at all stages of the Lawson lifecycle, whether they are implementing, optimizing, or expanding their Lawson solution.
Lawson Learning is an insurance policy for our customers.
Vision
Innovative, learning solutions that accelerate the time for project teams, support staff and users to get - and stay - “Lawson smart”
Lawson Learning … simply smarter!

3. Learning Services Lawson Professional Services Portfolio
Business Consulting Services
Learning Services
Implementation & Upgrade Services
Packaged
Services
Managed Services
Managing Cost
Driving Benefits
Business Process Improvements,
Greater ROI
Quicker, Lower cost
Partner Network
Introduced new 7.1 courses for first time customers and those Stepping Up
Introducing new VLab delivery option to make it simpler to attend courses
Delivered Learning Accelerator solutions in countries and industries throughout Europe.

4. ERP Success
Companies today are investing significant $$ per year in ERP systems in order to improve business operations and gain actionable intelligence.
The success of these investments depends on three factors:
State-of-the-art software
Streamlined implementation projects
Quick adoption by users

5. For more information contact Lawson Learning
M3 7.1 Learning Solutions
7.1 course offerings
NetChange courses for existing Stepping Up customers
Complete learning programs for new Lawson customers
Courses can be delivered in a number of formats
Traditional instructor-led Labs, new Virtual Labs, online OnDemand courses
Simulations and documentation developed using Lawson Learning Accelerator
Several 7.1 courses are currently available or coming soon including
Smart Client Introduction for Workplace Users
Quickstep Food and Beverage
Purchasing Net Change
Rental Net Change
Service Net Change
Smart client Installer
SLS Net Change
Life Cycle Manager Administration
For more information contact Lawson Learning
Image from vic
Overview
Lawson Learning
is a key part of Lawson’s portfolio of professional services.
helps you learn how to leverage Lawson to improve business operations and intelligence.
is an insurance policy for our you to ensure your implementation is a success
Our Vision
Provide innovative, learning solutions that accelerate the time for project teams, support staff and users to get - and stay - “Lawson smart:”
M3 7.1 Learning Material
M3 7.1 is a significant new release for Lawson Software, and includes both new and enhanced functionality to the software and a new Graphical User Interface (GUI). An extensive development program is underway to provide material to support our customers, which will include developing new material and enhancing existing material. key objectives of the program are to:
Develop blended learning material for M3 7.1 to meet defined and agreed best practice training documentation standards.
Provide an excellent training solution for stepping up customers from v12and new customers and partners.
Deliver quality learning material and training delivery
Training will be delivered in a number of formats including traditional instructor led training, online and in Virtual Labs which I will cover shortly.
Documentation and simulations are being developed using Lawson Learning Accelerator which I will mention further on in the slides
A number of courses are currently available and more are being produced. For further information please contact your Regional Learning Market Manager or Lawson Learning

6. Virtual Labs
Live, instructor-led class delivered conveniently at the desktop
Hands-on activities, using live Lawson applications, are combined with Learning Accelerator simulations
Other interactions: polls, break-out sessions, quizzes and realistic scenarios make learning fun and lasting
Ideal learning solution for those in remote locations without access to training facilities
New in EMEA – Smart Client Virtual Lab training will be delivered beginning in November 2007
Virtual Labs is an innovative way to deliver training online with a live instructor. If you do not have training facilities or need to train people in many locations then Virtual Labs will help deliver interactive and cost effective training for your people. Delivered online, participants can see an instructor who is also remotely based. The instructor delivers training in 2 to 4 hour sessions, with interactive exercises and simulations. The instructor can see how each person is working on their exerciseds and support and guide each participant. Has been piloted successfully in the US.
Application Sharing – to demonstrate the applications
Whiteboard – Interact with learners to “come up to the board”
Share Web Content – Allow learners to interact with web elements individually.
Simulations
Commerce
Web Application exercises
Learning Activities
Breakout Sessions – group activities for more effective workshops and learner collaborations
Hands-On-Lab – remote link to Lawson training systems. Provides a consistent desktop in our training region
Polls and Testing – ability to conduct check for understandings and course specific exams.

7. Complete Learning Solution
4/23/2017
Complete Learning Solution
Online Learning Library
Learning Accelerator
Use
Learning Workshop
Setup
Learning Lab
Learning Camp
Concept
Kickoff
Go Live
Sales Training -- Implementing the Lawson Learning Strategy

8. Complete Learning Solution
Learning Camp
Learning Workshop
Learning Accelerator
Learning Lab
Online Learning Library
Use
We have solutions for each role too:
Business
Technology
End User
A blended solution for you that are in the Implementation stage includes:
Tracks, tells you where to go = role-based and used in consulting process; courses for each role
Scenario #1: HCM suite implementation, new Lawson Customer
OLL/WBTL, naming:
Online Courses
On-demand (WBT, recorded presentations)
Interactive webcast (scheduled, instructor-led presentations/demos)
Customer Discussion Forums (ask marketing if it should be customer versus client)
Online courses, collections by suite
Collections
Overviews
Specialized Product Use
Advanced Product Use
Product Differences
Have our best examples in lab and Adam show a brief snippet of each
Online Learning Library or Camps: Many times the functional team members of your implementation team are not part of the system selection process and are not familiar with the features of the Lawson system you choose to implement.
At the beginning of your project, these team members need a basic understanding of the business processes addressed in the ERP solution, the architecture, and terminology unique to Lawson.
Team members are often working together for the first time, and need an opportunity to form the bonds of common terminology and business goals related to the implementation.
M3: Camps: Basic understanding of the entire suite within the context of a specific industry.
S3: Overview WBTs. Basic understanding of the entire suite and the user interface; provides common terminology for project team to use during setup and configuration design meetings. Examples HR Overview and Getting Started with Portal 9.
Setup
Concept
Kickoff
Workshops
Go Live

9. ERP Success
Companies today are investing significant $$ per year in ERP systems in order to improve business operations and gain actionable intelligence.
The success of these investments depends on three factors:
State-of-the-art software
Streamlined implementation projects
Quick adoption by users

10. The Problem that won’t go away…
End-user adoption is the #1 reason for failed implementations.
83% of companies did not institute a comprehensive training plan
42% provided no end-user training beyond initial implementation
Source: AMR Research, 2005
Don’t just take our word on it, research shows that end user training is critical and is the #1 reason why implementations fail. We want to make sure your project is a success and that’s why we’ve developed a new tool called Lawson Learning Accelerator to help speed adoption.
Source: Meta Group research, 2003

11. Why Learning Accelerator?
LA provides benefits to all levels of the organization:
For Senior Management, LA shortens the time it takes to put Lawson into action thereby helping lower your Total Cost of Ownership.
For Business Owners, LA ensures users know how to use Lawson to complete important job tasks thereby improving operations and lowering support costs.
For Staff, LA makes it easy to learn Lawson thereby increasing confidence, reducing turnover and improving job satisfaction.
For Support, LA reduces the amount of calls for help by providing self-guidance for the user.
For Training Department, LA creates quality, consistent, training and documentation materials for initial and ongoing training.

12. Lawson End User Training with Learning Accelerator
Conventional Application Training
Very labor intensive and expensive.
Users forget what they were taught.
Training is the same for all users.
No good way to train new employees?
No way to address ongoing learning.
Development time reduced up to 80%.
Delivery time reduced up to 70%.
Increased knowledge retention by supporting all learning styles.
Achieve measurable results.
Maintenance time reduced up to 65%.

13. What is Lawson Learning Accelerator
What is Lawson Learning Accelerator? One easy to use tool to create end-user training and documentation that gets you up-to-speed on Lawson, fast
Progressively more challenging modes of learning
Adaptable to different learning speeds and styles
Works with all versions of Lawson, and other apps
Produces simple outputs that you can use and store
Doesn’t require specialized skills and programming
Supports Multi-lingual environments
Lawson Learning Accelerator is an application suite that quickly and easily captures your application screens, your application data, your business process, the way you have implemented Lawson and builds simulations and documentation to train your people and document your systems. Simulations in several forms to show your users the look and feel and process changes, to allow your users to try their hands on with the system, to test their process knowledge and to provide simulations to help guide the users in the live applications. Documentation in the form of user guides, job aides procedural manuals etc. to print out or store online for users to access.
Because the training and documentation is developed from the clients own application environment the users learn on content that is 100% relevant to their world when they get onto a production system. This lets them get Lawson Smart – Fast!
LA can work on any application environment or version of the software. M3 (v10, 11, 12, 7.1); S3 (v 8.0, 8.1, 9.0) iSeries, UNIX, Microsoft.
The Simulations are Java Applets with HTML pages that any current java enabled browser supports. No plug in required. Easy to access and maintain. Simply place the files on a hard drive attached to a web server or similar to allow users to launch the simulations for easy access.
While LA Developer requires training to learn all the capabilities and features it doesn’t require a high powered, highly skilled Java or HTML programmer to develop the content. Target a business analyst, subject matter expert, or an individual with go PC and communication skills and they can become the Learning Accelerator Developer.
LA Developer can be used to develop training on any applications that the customer has in their company. The end users who access the content will need a license but once they are licensed they can access simulations for Lawson, Microsoft, Oracle, SAP any applications that they can run on their pc’s.
If you need to create training in multiple languages beyond English Learning Accelerator can help you in several ways to develop these training materials in multiple languages.

33. Learning Outputs - Prior to Learning Accelerator
Input Multiple Authoring Sessions – Multiple Tools – Specialized Skills
Publishing Tools
Simulation Tools
Assessment Tools
Content
Repository
Multiple Content Repositories
Printed Outputs
Simulation Outputs
Test Outputs
Content outputs are separate, inconsistent and difficult to maintain.

34. Learning Accelerator Outputs
Input
Single Authoring Session
Simulations developed on the tool can be created in any language.
You can create various project documentation.
Content
Repository
Output
Read Show Try Guide Test Quiz
Me Me Me Me Me Me
A Blended Learning Approach with repeated practice drives to proficiency!

35. Getting Up to Speed with Learning Accelerator
Getting Up to Speed with Learning Accelerator Select the Service Approach that’s right for you!
Training Only – 5 – 10 Day Jump Start On-site Program to begin with Strategy and Planning, Developer Training and Prototype of your environment.
Full Service Engagement – Lawson provides all resources to project manage, design and create customized Learning Accelerator content
Combination Service Engagement – Lawson provides a portion of the necessary services (i.e. project management and design) and customer provides the rest (i.e. develops simulations).

36. Lawson Learning Accelerator
Simply Smarter

37. Questions?
Contact Information:
Lisbeth Nilsson Helene Hegardt
Market Manager - Norway Market Manager - Sweden
Laurie Lindan Holger Kuepper
Market Manager - Southern Market Manager - Central
+33 (0)
John McGann
Director - International Learning 37