Welcome to CDW G Microsoft Select Contract “How may we assist you?”

Introductions Julie Smith, Business Development Brendan Sullivan, Sales Manager Giovanni Savaglio, Outside Sales Representative Christian Bedard, Inside Sales Manager Jim Kotek, Select Administrator

Philosophies The CDW Circle of Service Philosophy: the customer is at the center of everything we do Our customers are our ultimate employers It’s only good if it is win/win

Who is CDW? Business-to-business Source of Brand Name Technology Solutions No. 1 Direct Marketer of Brand Name Microcomputer Products in the World Corporate Office and Distribution Center in Vernon Hills, IL 2,700 Employees and One of the “100 Best Companies to Work for in America” 2000 Sales in Excess of $3.8 Billion $100 - $150 million of inventory stock

Who is CDWG? Subsidiary of CDW, Inc. Founded in 1998 Dedicated focus to our Public Sector Customers –State & Local –Education –Federal

How is CDWG Different? Our GOAL is to make your day a little easier! CDWG Account Management Team –Building strong, long-term business relationships –Highly trained to offer custom technology solutions, specific to your business needs –Continuous training in technology and services to better serve you Specialized Knowledge –Volume Software Licensing (VSL) –Bandwidth and telephony –Technology Services –InterNetworking Design Group (IDG) Free 24 x 7 Telephone Technical Support for the Life of Products Purchased –Over 80 certified technicians on staff –Hold time is under one minute –Certifications include: CCNA, MCSE, CNA, CNE, HP Star, Compaq ASE and MACE, MCNE, IBM PSE, Citrix, Linux and more

Platinum Page Offering Dedicated State of Wisconsin Platinum Page –Contract Pricing –On-line Ordering –Order Tracking –Order History –Purchase Authorization Capability –Discounts on Peripherals

What is to come next? Understanding your specific needs! –Meeting with Agencies Important Information –Handout’s