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© Paradigm Publishing Inc. 15-1 Chapter 15 Information Technology Careers
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© Paradigm Publishing Inc. 15-2 Presentation Overview Career Opportunities in Information TechnologyCareer Opportunities in Information Technology Preparation for an IT Career Work Environments
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© Paradigm Publishing Inc. 15-3 Career Opportunities in Information Technology What career opportunities are in IT?
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© Paradigm Publishing Inc. 15-4 Career Opportunities in Information Technology What career opportunities are in IT? –technician installs and maintains hardware/software
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© Paradigm Publishing Inc. 15-5 Career Opportunities in Information Technology What career opportunities are in IT? –technician installs and maintains hardware/software –technical sales and training emphasize interpersonal and technical skills
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© Paradigm Publishing Inc. 15-6 Career Opportunities in Information Technology What career opportunities are in IT? –technician installs and maintains hardware/software –technical sales and training emphasize interpersonal and technical skills –application developer adapts software for use within a new system
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© Paradigm Publishing Inc. 15-7 Career Opportunities in Information Technology What career opportunities are in IT? –technician installs and maintains hardware/software –technical sales and training emphasize interpersonal and technical skills –application developer adapts software for use within a new system –application development jobs include system analysts, database administration, network administration, and Web administration
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© Paradigm Publishing Inc. 15-8 Career Opportunities in Information Technology Sales and Support Careers
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© Paradigm Publishing Inc. 15-9 Career Opportunities in Information Technology Sales and Support Careers –technical services install and maintain hardware and software
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© Paradigm Publishing Inc. 15-10 Career Opportunities in Information Technology Sales and Support Careers –technical services install and maintain hardware and software –technical support responds to requests from customers for assistance
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© Paradigm Publishing Inc. 15-11 Career Opportunities in Information Technology Sales and Support Careers –technical services install and maintain hardware and software –technical support responds to requests from customers for assistance –technical sales educates potential customers about your product so they want to buy it
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© Paradigm Publishing Inc. 15-12 Career Opportunities in Information Technology Sales and Support Careers –technical services install and maintain hardware and software –technical support responds to requests from customers for assistance –technical sales educates potential customers about your product so they want to buy it –technical training teaches how to use systems
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© Paradigm Publishing Inc. 15-13 Career Opportunities in Information Technology Sales and Support Careers –technical services install and maintain hardware and software –technical support responds to requests from customers for assistance –technical sales educates potential customers about your product so they want to buy it –technical training teaches how to use systems –technical writer writes documentation about systems
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© Paradigm Publishing Inc. 15-14 Career Opportunities in Information Technology Average annual sales for jobs in sales and support, 2005
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© Paradigm Publishing Inc. 15-15 Career Opportunities in Information Technology Software Development Careers
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© Paradigm Publishing Inc. 15-16 Career Opportunities in Information Technology Software Development Careers –system programmer develops system software rather than application software
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© Paradigm Publishing Inc. 15-17 Career Opportunities in Information Technology Software Development Careers –system programmer develops system software rather than application software –application programmer works with application software
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© Paradigm Publishing Inc. 15-18 Career Opportunities in Information Technology Software Development Careers –system programmer develops system software rather than application software –application programmer works with application software –multimedia developers include graphic artists, digital sound editors, and animation specialists
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© Paradigm Publishing Inc. 15-19 Career Opportunities in Information Technology Software Development Careers –system programmer develops system software rather than application software –application programmer works with application software –multimedia developers include graphic artists, digital sound editors, and animation specialists –quality assurance testers test each feature of a new product and record all deficiencies
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© Paradigm Publishing Inc. 15-20 Career Opportunities in Information Technology Average annual sales for jobs in software development, 2005
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© Paradigm Publishing Inc. 15-21 Career Opportunities in Information Technology Application Development Careers
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© Paradigm Publishing Inc. 15-22 Career Opportunities in Information Technology Application Development Careers –system analyst gathers requirements and develops a design for systems
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© Paradigm Publishing Inc. 15-23 Career Opportunities in Information Technology Application Development Careers –system analyst gathers requirements and develops a design for systems –database administrator responsible for day-to-day operation of a database
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© Paradigm Publishing Inc. 15-24 Career Opportunities in Information Technology Application Development Careers –system analyst gathers requirements and develops a design for systems –database administrator responsible for day-to-day operation of a database –network administrator operates and maintains a company network
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© Paradigm Publishing Inc. 15-25 Career Opportunities in Information Technology Application Development Careers –system analyst gathers requirements and develops a design for systems –database administrator responsible for day-to-day operation of a database –network administrator operates and maintains a company network –Web administrator develops and maintains a Web site with multiple pages
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© Paradigm Publishing Inc. 15-26 Career Opportunities in Information Technology Average annual sales for jobs in application development, 2005
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© Paradigm Publishing Inc. 15-27 Career Opportunities in Information Technology Hardware Design Careers
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© Paradigm Publishing Inc. 15-28 Career Opportunities in Information Technology Hardware Design Careers –hardware designer designs specifications for computer hardware such as CPUs, video cards, and memory chips
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© Paradigm Publishing Inc. 15-29 Career Opportunities in Information Technology Hardware Design Careers –hardware designer designs specifications for computer hardware such as CPUs, video cards, and memory chips –job is part electrical engineering and part programming
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© Paradigm Publishing Inc. 15-30 Career Opportunities in Information Technology Hardware Design Careers –hardware designer designs specifications for computer hardware such as CPUs, video cards, and memory chips –job is part electrical engineering and part programming –requires advanced training and problem-solving skills
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© Paradigm Publishing Inc. 15-31 Career Opportunities in Information Technology Average annual sales for jobs in hardware design, 2005
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© Paradigm Publishing Inc. 15-32 Preparation for an IT Career What training is needed to succeed in an IT career?
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© Paradigm Publishing Inc. 15-33 Preparation for an IT Career What training is needed to succeed in an IT career? – Three main types of computer-related college degrees provide a solid background: computer science computer engineering computer information systems
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© Paradigm Publishing Inc. 15-34 Preparation for an IT Career What training is needed to succeed in an IT career? – Three main types of computer-related college degrees provide a solid background: computer science computer engineering computer information systems – certificate programs are industry-sponsored and offer specialized training in products of the sponsoring corporation
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© Paradigm Publishing Inc. 15-35 Preparation for an IT Career College Degree Programs –Computer Science focuses on creating new software through programming –requires advanced mathematics, basic chemistry, and basic physics –graduates typically become programmers for software companies or applications developers for IT consulting firms
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© Paradigm Publishing Inc. 15-36 Preparation for an IT Career College Degree Programs –Computer Engineering focuses on hardware design –hybrid of computer science and electrical engineering; degree requires all the core courses of study from each –graduates typically hired by companies that work in factory automation, computer hardware design, or system-level software development
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© Paradigm Publishing Inc. 15-37 Preparation for an IT Career College Degree Programs –Computer Information Systems focuses on application development with existing software rather than creation of new software –requires mixture of business and computer science courses –graduates typically become application developers or Web or database administrators
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© Paradigm Publishing Inc. 15-38 Preparation for an IT Career Comparison of entry-level salaries for degree programs, 2005
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© Paradigm Publishing Inc. 15-39 Preparation for an IT Career Certificate Programs
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© Paradigm Publishing Inc. 15-40 Preparation for an IT Career Certificate Programs –focused in their outlook; train individuals for particular job working with specific type of product
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© Paradigm Publishing Inc. 15-41 Preparation for an IT Career Certificate Programs –focused in their outlook; train individuals for particular job working with specific type of product –student can gain an industry certificate and enter job market in a few months
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© Paradigm Publishing Inc. 15-42 Preparation for an IT Career Certificate Programs –focused in their outlook; train individuals for particular job working with specific type of product –student can gain an industry certificate and enter job market in a few months –student must pass a standardized test for most certifications
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© Paradigm Publishing Inc. 15-43 Preparation for an IT Career Major types of certification
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© Paradigm Publishing Inc. 15-44 Preparation for an IT Career Major types of certification, continued
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© Paradigm Publishing Inc. 15-45 Preparation for an IT Career Major types of certification, continued
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© Paradigm Publishing Inc. 15-46 Preparation for an IT Career Certificate Programs –CompTIA Certification sponsored by Computing Technology Industry Association –not specific to a particular vendor’s hardware or software –shows evidence of a broad range of experience –certification obtained by testing at a local center that provides independent services for standardized tests
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© Paradigm Publishing Inc. 15-47 Preparation for an IT Career Certificate Programs –CTP Certification sponsored by Telecommunications Industry Association (TIA) –certificate holders have good grasp of telephony, infrastructure, signaling, and Voice over IP –applicants pay $125 and pass an exam
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© Paradigm Publishing Inc. 15-48 Preparation for an IT Career Certificate Programs – Microsoft
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© Paradigm Publishing Inc. 15-49 Preparation for an IT Career Certificate Programs – Microsoft Microsoft Office Specialist certifies users in Microsoft programs such as Word, Excel, Access, PowerPoint, and Outlook
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© Paradigm Publishing Inc. 15-50 Preparation for an IT Career Certificate Programs – Microsoft Microsoft Office Specialist certifies users in Microsoft programs such as Word, Excel, Access, PowerPoint, and Outlook Microsoft Certified Professional qualifies individuals to develop applications using Microsoft software
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© Paradigm Publishing Inc. 15-51 Preparation for an IT Career Certificate Programs – Microsoft Microsoft Office Specialist certifies users in Microsoft programs such as Word, Excel, Access, PowerPoint, and Outlook Microsoft Certified Professional qualifies individuals to develop applications using Microsoft software Microsoft Certified Solution Developer qualifies users of Microsoft Visual Studio to write software
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© Paradigm Publishing Inc. 15-52 Preparation for an IT Career Certificate Programs – Microsoft
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© Paradigm Publishing Inc. 15-53 Preparation for an IT Career Certificate Programs – Microsoft Microsoft Certified Systems Engineer certifies network administrators who manage LANs or WANs with hundreds or thousands of computers
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© Paradigm Publishing Inc. 15-54 Preparation for an IT Career Certificate Programs – Microsoft Microsoft Certified Systems Engineer certifies network administrators who manage LANs or WANs with hundreds or thousands of computers Microsoft Certified Systems Administrator certifies computer technicians who implement, manage, and maintain Windows-based systems
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© Paradigm Publishing Inc. 15-55 Preparation for an IT Career Certificate Programs – Microsoft Microsoft Certified Systems Engineer certifies network administrators who manage LANs or WANs with hundreds or thousands of computers Microsoft Certified Systems Administrator certifies computer technicians who implement, manage, and maintain Windows-based systems Microsoft Certified Database Administrator certifies database administrators who specialize in Microsoft Access
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© Paradigm Publishing Inc. 15-56 Preparation for an IT Career Certificate Programs – Cisco Certificates
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© Paradigm Publishing Inc. 15-57 Preparation for an IT Career Certificate Programs – Cisco Certificates Cisco Certified Network Associate (CCNA) certifies holder to install and manage small networks
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© Paradigm Publishing Inc. 15-58 Preparation for an IT Career Certificate Programs – Cisco Certificates Cisco Certified Network Associate (CCNA) certifies holder to install and manage small networks Cisco Certified Design Associate (CCDA) is certified to design small home or office networks
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© Paradigm Publishing Inc. 15-59 Preparation for an IT Career Certificate Programs – Cisco Certificates Cisco Certified Network Associate (CCNA) certifies holder to install and manage small networks Cisco Certified Design Associate (CCDA) is certified to design small home or office networks Cisco Certified Internetworking Professional (CCIP) certifies individual has detailed knowledge of Cisco networking system
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© Paradigm Publishing Inc. 15-60 Preparation for an IT Career Certificate Programs – Cisco Certificates Cisco Certified Network Associate (CCNA) certifies holder to install and manage small networks Cisco Certified Design Associate (CCDA) is certified to design small home or office networks Cisco Certified Internetworking Professional (CCIP) certifies individual has detailed knowledge of Cisco networking system Additional Cisco Qualified Specialist certificates are available for specific networking technologies
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© Paradigm Publishing Inc. 15-61 Preparation for an IT Career Certificate Programs –Oracle offers certificates on Oracle application development and database administration, including
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© Paradigm Publishing Inc. 15-62 Preparation for an IT Career Certificate Programs –Oracle offers certificates on Oracle application development and database administration, including Oracle Certified Application Developer (OCAD)
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© Paradigm Publishing Inc. 15-63 Preparation for an IT Career Certificate Programs –Oracle offers certificates on Oracle application development and database administration, including Oracle Certified Application Developer (OCAD) Oracle Certified Database Administrator (OCDBA)
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© Paradigm Publishing Inc. 15-64 Work Environments How does work environment affect career choice?
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© Paradigm Publishing Inc. 15-65 Work Environments How does work environment affect career choice? –evaluate work environment and business model to ensure they are a good match for you
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© Paradigm Publishing Inc. 15-66 Work Environments How does work environment affect career choice? –evaluate work environment and business model to ensure they are a good match for you –salaried employees do not get paid for overtime; hourly employees do
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© Paradigm Publishing Inc. 15-67 Work Environments How does work environment affect career choice? –evaluate work environment and business model to ensure they are a good match for you –salaried employees do not get paid for overtime; hourly employees do –most highly paid positions of responsibility are salaried, but often require longer workdays
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© Paradigm Publishing Inc. 15-68 Work Environments Ergonomics
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© Paradigm Publishing Inc. 15-69 Work Environments Ergonomics –ergonomics is designing equipment so that it is comfortable to operate and does not cause injury
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© Paradigm Publishing Inc. 15-70 Work Environments Ergonomics –ergonomics is designing equipment so that it is comfortable to operate and does not cause injury –repetitive motion injury occurs when a joint or nerve is overused
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© Paradigm Publishing Inc. 15-71 Work Environments Ergonomics –ergonomics is designing equipment so that it is comfortable to operate and does not cause injury –repetitive motion injury occurs when a joint or nerve is overused –carpel tunnel syndrome involves swelling of the sheathe of nerves that runs from forearm through wrist and into hand
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© Paradigm Publishing Inc. 15-72 On the Horizon Based on the information presented in this chapter and your own experience, what do you think is on the horizon?
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