1 Summary of Day 3 Economic and management performance measurement applies to all ANSPs, large or small, regardless of the form of ANSPs governance/ownership

2 Summary of Day 3 Common understanding on minimum reporting requirements – four main areas: 1.Safety 2.Quality of service (such as capacity, delay and flight efficiency) 3.Productivity 4.Cost-effectiveness

3 Summary of Day 3 Key, high level, value-added indicators, taking into account local/regional circumstances, and in consultation with users: Simple, economical, reliable information, relevant Focus on results, not the process

4 Summary of Day 3 Optional guidelines on economic and management performance in ICAOs document Performance Management and Measurement for Air Navigation Services Providers is available on the Symposium Web site

5 Summary of Day 3 Economic and management performance of ANSPs is to be addressed by the Conference on the Economics of Airports and Air Navigation Services (CEANS) – September 2008