After studying this lesson successfully, you should be able to  Define what T& D means  Differentiate between Training & Education and Training & Development  Explain why T &D is necessary and importance of T & D  Understand learning, learning curves & Learning Principles  Know methods of Training  Understand systematic Training and Training Process  Develop a good Training Programme

What is Training & Development? Training & Development is a formal process of changing employee behaviour and motivation in the way that will enhance employee job performance

Performance Formula Ability + Motivation = Performance

Improve individual, team and corporate performance Performance = F(ability, motivation) AbilitiesMotivationPerformance Training & Development Effects of Training

Job demands(duties and responsibilities) Capability deficiency Employee capability

After Training There is a balance between employee capability and job demands. Job demands(duties and responsibilities) T& D Employee capability

Primary purpose of Training and Development is to increase organizational performance by increasing employee performance Purpose of Training and Development

To increase the quality of the product To increase the quantity of the product To increase the productivity To reduce wastage To reduce number of accidents and resultant costs To reduce degree of supervision To improve employee motivation To increase employee morale

Learning Principles Participation Repetition Relevance Transference Feedback Practice Motivation Reinforcement Intensity

Identify Training Needs Prioritize Training Needs Establish Training Objectives Determine Training Evaluation Criteria Evaluate the success of training Implementation Make Other-related Training Decisions: Contents Materials Method/s Trainers Duration Time Place Meals & refreshments Traveling and payments Budget

Prioritize Training Needs Budget Essential for training Time to be spent and availability of other resources Competencies and interests of the trainers Desires of top management Possibility of Measuring the results of training Trade union influence

Nominal Group Technique (NGT) Form a group of persons who are competent Silent Idea generation Giving idea in round-robin fashion Comments and clarification Voting

4 Determining Training Evaluation Criteria Training Evaluation Criteria are the factors of identifying success of the training programme. They are derived from training objectives

Factors considered in designing training programmes  Training Content  Training Materials  Training Methods  Trainers  Training Duration  Training Time  Training Place  Meals and refreshments  Travelling and payments  Training Budget 5 Making Other Related Training Decisions

Here, programme should continually be monitored to ensure that is carried out according to the plan and within the agreed budget. 6 Implementation

Training evaluation refers to measuring the degree of efficiency and effectiveness of training programme. It is the activity of collecting information about results of the training programme and measuring value of the training programme by using such information 7 Evaluation of Success of Training

Levels of Training Reaction Learning Behaviour Results

Designs of Training Evaluation Criteria