ITS NCID Next Generation (NG) Project Overview February 24, 2010

Agenda Welcome & Introductions NCID Next Generation Overview Proposed Migration Schedule Administrative Business Process Changes Agency Involvement & Level of Effort Migration Overview Q&A

NCID Next Generation Overview Purpose & Objectives of NCID NG  Better Reliability  Better Scalability & Performance  Updated User Interface Where are we today?  153,000 Active NCID users  55 Integrated Applications  Approximately 3,500 Password Changes on Mondays  DEV environment set to be released end of Q1  Pre-Prod & Production environments being provisioned What are the remaining project milestones?  Pre-Prod available for Agency Use end of Q2  Production available for Agency Use end of Q3  Agency Applications Finish Migration by 12/31/2010

Proposed Migration Schedule Application Migration Proposed Schedule will be sent to current NCID customers this week Agency Response needed by 3/1/10 for each application’s migration dates in Dev, Pre-Prod & Production Confirm agency contact per application User and Delegated Administrator Migration Proposed Schedule will be sent shortly

NG New Business Processes All accounts will require an address Business & Individual accounts will continue to self-register, but must respond to link to complete registration New State & Local Gov’t employees will no longer self-register. Delegated Admins will create their accounts. Accounts will auto-unlock after 1 hour. Any combination of 3 wrong passwords or challenge question responses will lock an account Account transfer (Agency-to-Agency) will be enabled for State employees Lost User ID recovery enabled via

What is Your Role in NG? Actively Participate in Scheduling & Migrating Your Applications Have Your Delegated Administrators & Application Admins Participate in Training That Will be Provided

Migration Process NCID & NG Co-Existence  Synch of Identities between NCID NG & current NCID  Administrate from current system (until Agency users migrate, whereupon Administration occurs from NG)  Single Sign-On from NCID NG to NCID Transition to NG  Phased Training & Migration of Delegated Admin Functions  Phased Migrations of Users to NCID NG self-service functions  Phased Migrations of Applications to NCID NG  Users will have to select & answer New Challenge Questions

Migration Impact Model-2 Applications  Minimal Impact  Point to new NG infrastructure Web Services Applications  Minimal Impact  Web Service Calls remain the same  Point to new NG infrastructure User GUID’s remain the same, but RDN’s will change Model-1 Applications  Reverse Proxy Architecture Replaces WebGates  DNS traffic re-routed to Reverse Proxy  SSL Certs Installed on Reverse Proxy  User GUID’s remain the same, but RDN’s will change

Model-1 Migration Impact

User Relative DN Changes GUIDs Remain the Same  Relative DN pretext changes  Current RDN : Examples: (State)cn=User-guid,ou=Internal,ou=People,dc=NC (External)cn=User-guid,ou=Local Government,ou=External,ou=People,dc=NC cn=User-guid,ou=Business Users,ou=External,ou=People,dc=NC cn=User-guid,ou=Individuals,ou=External,ou=People,dc=NC  NG RDN : Examples: (Internal)cn=User-guid,ou=State,ou=Internal,ou=People,o=NC cn=User-guid,ou=Local,ou=Internal,ou=People,o=NC (External)cn=User-guid,ou=Business,ou=External,ou=People,o=NC cn=User-guid,ou=Individual,ou=External,ou=People,o=NC

What can you expect from ITS? Ongoing communication:  FAQ Website  Communications Hub –  Monthly Updates NCID Integrator collaboration with Agency Application contacts Coordination of Applications Moving to Dev Starting 3/31/2010

Questions and Answers Chat Questions- noted during presentation Open Question period