PowerSource NWOCA User Conference 11/02/2012

PowerSource: A Pearson website that provides resources for their various products, mainly the PowerSchool student information system. Resources include:  Training  Technical Support  Community  Services  Forum Discussions  Knowledgebase articles  Announcements of New Products  Implementation 2

Setup My Setup (Profile):  Name, Phone #, Address  Profile: Photo, preferences Password: Password Reset Site Settings (Technotes preferences, etc) Technical Contact ID (for Pearson Support) 3

Support Knowledgebase:  Contains Thousands of Articles  Searchable  Can use Keywords, Products, Other Criteria Documentation:  Release Notes  User Guides, etc Downloads:  Installers,  Upgrades,  State Reporting, etc My Cases:  Report an Issue or Request Assistance  View Status of Your Reported Issues;  Your cases can be exported to Excel Forums  Exchange (Downloadable report templates, etc)  Enhancement Requests 4

Searches 1.Search Site box – top right corner (enter text) 2.Support 3.Knowledgebase 4.Enter search criteria 5.Filters (Product: PowerSchool Premier)  Results may include: Tutorials, How it Works, Walk-Thru, Documentation, Known Issues, etc  Toolbox options: Watch, Bookmark, Add Comment, Forward, Feedback  Related Articles  Tags Tab (Tag Cloud) 5

PowerTeacher PowerTeacher Forums: Questions/Answers Video: Illustrating new features & latest developments Documentation Enhancements Forum 6

Next PowerSchool Release Typically, Pearson places an announcement of their latest version of PowerSchool right on the initial/Home screen on PowerSource, with a link to “Learn More”. Click on “Learn More” to see highlights & videos of enhancements/improvements to the new version. – Also you may find “Available Resources” including : – Release Notes – “What’s New in PowerSchool Version ____” 7

Training Training Calendar Distance Learning Modules Mastery in Minutes Master Schedule Building Workshops Course Catalog 8

Services Implementation Technical Services: Upgrades, Hosting, etc. Data Services: Conversion, Custom Interfaces, etc. Report Writing & Customizations Consulting 9

Labs Here customers can communicate with Pearson during developmental stages of their products. 10

Community PowerSource Exchange Enhancement Requests  Vote for top priority enhancement requests! Forums Facebook Twitter 11

PowerSource Exchange Download Items developed by other PS Customers:  Custom Report Templates (ReportWorks, Object Reports, etc)  Custom Screens  Custom Web Pages  Tips & Tricks 12

Enhancement Requests Browse Enhancement Requests Submit an Enhancement Request Cast Votes on Enhancement Requests: Votes provide Pearson with Feedback 13

Voting!  Number of votes determines which fixes and enhancements are included in next release (Most popular)  Vote for or against an article  Vote for/against comments made by other customers 14

Forums Labs Forums PowerSchool PowerTeacher ReportWorks Site News and Feedback 15

Training Calendar Upcoming Instructor-Led Courses Divided by Month Offered, Most Recent First Location, Number of Seats Available Submit a Request to Participate in Course Some Instructor-Led Courses are Delivered Via Web-Ex 16

Course Catalog 1.Choose the Product tab 2.Scroll to Find the Training You Need 3.View Info:  Description/Agenda  Category (i.e. Advanced, Certification, etc)  Format ( i.e. instructor-led, lecture/hands-on)  Cost, Duration, Pre-Requisites  Audience (i.e. PS Authorized Providers, PS Administrators, etc.) 17

Distance Learning Modules Approximately 2-3 hours in length May stop/exit/resume at will Outline, Thumbnails, Notes, Search Sections:  “Try It!”  Summary  Time to Review  Test Your Knowledge  Attachments 18

Mastery In Minutes Approximately 2-3 Minutes in Length Narrated video Tutorial 19

Tips/Tricks PS Account Admin can access Account Management to view status of staff members from the district. Staff will be assigned roles by PS Admin. Use breadcrumbs when present Depending on your account settings, you may see differences. 20