Corporate Information Systems Delivery of Infrastructure IT Services

2 | CACI Information Solutions and Services | Date | CACI Proprietary Information CIS Services  Account Management  Asset Management — Software — Hardware  Conferencing Services  Technical Support Services — Service Desk — Desktop Support  Collaboration Services — /Calendaring — Instant Messaging  Cloud Services  Data Center Management — BG Server Hosting  Network Management  Remote Access Services — Portal — Internet plus Token — Virtual Private Network (VPN)  Server Administration — Storage  SharePoint Services — Hosting — Administration  Systems Development & Support — Internal Core Business Systems — Database Administration  Telephone Services — Phone — Voic — Mobile Device

3 | CACI Information Solutions and Services | Date | CACI Proprietary Information Technical Assistance Center (TAC)  Enterprise-wide assistance  Operating Hours: Monday – Friday, 7:30 am – 8:00 pm ET  After-hours/weekend emergency support 24/7 via emergency voice mail How to contact the TAC: Phone: CIS Self Service Portal

4 | CACI Information Solutions and Services | Date | CACI Proprietary Information CIS Self-Service Portal  Report a problem  Submit a request  Check status of a ticket

5 | CACI Information Solutions and Services | Date | CACI Proprietary Information CIS Bulletin Board Scheduled Maintenance & Unplanned Outages

6 | CACI Information Solutions and Services | Date | CACI Proprietary Information Accessing CACI Business Systems – Active Directory (AD)  Active Directory Network Account refers to your CACI credentials  Used to log into your computer & the CACI network  Provides access to   File shares  Printers  Other Network Resources  Passwords expire every 60 days  14 day notifications  CTRL-ALT-DEL 

7 | CACI Information Solutions and Services | Date | CACI Proprietary Information Accessing CACI Business Systems – Active Directory (AD)  An Active Directory Password is required to access enterprise systems  Electronic Timekeeping (WebET)  CACI Virtual University (CVU)  Business Information Gateway (BIG)  SharePoint sites  ADP Portal (payroll and benefits)

8 | CACI Information Solutions and Services | Date | CACI Proprietary Information CACI’s Acceptable Use Policy CIS has established guidelines for:  Access Control  System Backups  Classified Information  Computer Virus Protection  Security Tools  Software Licensing  Network Attachment of Computing Equipment  Establishing Network Connections  System Configuration