SRJC C LOUD - BASED E MAIL ADOPTION December 2013

Outlook Office 365 cloud design overview Why the cloud? The evaluation process Office 365 Advantages and Challenges Features Q&A

Why the Cloud? Inability to meet new demands Requests for more storage Needs for refocus on our core business Learning from our peers The emergence of effective/efficient subscription- based technologies Power generator Vs. PG&E Whatever happened to your photosmart printer? Security, Privacy, Compliance Concerns

Evaluation Study (Started Nov. 2012) Microsoft Initiated Changes – Free support for implementing the pilot ($40K) – Added support for Cisco Unity (Voic ) Google Initiated Changes – End of support for Google Sync Which ends Microsoft Exchange ActiveSync (EAS) protocol for accessing Gmail, Calendar, and Contacts – Scaled back the Google Apps for Education support

Office 365 Advantages and Challenges

O365 Implementation Advantages User familiarity with product User migration experience – Minimal disruption – Minimal user training required Microsoft Technical Support Leverage Microsoft Campus Agreement – Single licensing entity Unified Communication with Cisco Unity

O365 Implementation Challenges Some system software upgrades required Apple/Mac issues – Some calendar management inconsistencies observed – Some synchronization delays observed Password management through Outlook Web Application Only applicable during migration – Calendar management – DL management – Public Folder management

Current Office 365 Users (211 total)

Generic Migration Process User Creates request via IT website Hardware ready? Yes No Upgrade Hardware Operating System ready? Yes No Upgrade Operating System Schedule Upgrade and Implement Migration includes: Moving all PST files to the cloud Configuring display options Training users

Features Security, Privacy, & Compliance Concerns The interface: Outlook, Calendar, Contacts/People SkyDrive Pro (equivalent of GoogleDocs) The sites – social networks Lync2013 – Unified Communication Platform

Q&As