1. Microsoft Lync / Skype for Business
Feature Overview & Enterprise Case Study at UNC
Brad Sharp
CHECO Fall Conference
09/22/2015

2. Microsoft Nomenclature
Lync vs. Skype for Business
Lync
Service
Desktop Application
Mobile Application
Skype
Skype for Business

3. Background at UNC Challenges Multiple Instant Messaging Clients
No standardization
No enterprise support
Required additional external accounts
Different Departments were using different products
No Enterprise Web Conferencing Software Options
Video Interviews
Internal Collaboration with Faculty and Staff Offsite
External Collaboration
Solution
On Premises Lync Pilot
Microsoft Lync / Skype for Business
Included with Office 365 Subscription
Desktop Client Included with Office 2013

4. Feature Overview Enterprise Messaging Instant Messaging Video Call
Voice Call
Collaboration
Present Screen
Present Application
Present PowerPoint
Add Attachments
Share Notes
Interactive Whiteboard
Q&A
Polling

5. Feature Overview Enterprise Messaging (Continued)
Integration with Active Directory Groups
UNC Use Cases
Dispatching Audio Visual First Response
Screen sharing for enhanced troubleshooting
Application sharing to enhance phone calls
Discreet real-time communication during meetings or while on the phone

6. Feature Overview Web Conferencing Video and Voice Conferencing
Allows for connection with external constituents
Allows up to 250 participants
Collaboration
Present Screen
Present Application
Present PowerPoint
Add Attachments
Share Notes
Interactive Whiteboard
Q&A
Polling
Ability to Record Meetings
UNC Use Cases
CHECO Board Meeting
Academic Affairs international meetings
Meetings with external vendors

7. Feature Overview Microsoft Outlook Integration
Automated Status Updates
Automated Out of Office Notifications
Missed Conversation s
Conversation History Folder
Setup web conferences with one click

8. Feature Overview
Microsoft Outlook Integration (Continued)

9. Feature Overview Vendor Agnostic Integration Apple OS X Apple iOS
Android
Windows Phone

10. Feature Overview Skype for Business Web App
Client not required to connect to a meeting

11. Demo Supplemental Hardware used at UNC Skype for Business Key Features
Recording

12. Implementation at UNC Application was Installed with Office 2013
Enabled Licensing on Office 365
Top Down Approach
Leverage IM&T Governance Groups
Campus Marketing

13. Next Steps Classroom Integration Enhanced Online Learning
Lecture Capture
Office 365 Video Integration
Student and Faculty Staff Integration

14. Quick Microsoft Office 365 Update
Account Manager Update (Mark Bleakley > Phil Peerman)
Phil Peerman will be taking over responsibilities as the Microsoft Account Executive covering HiEd and K12 in CO.
Phil is based out of Seattle, Washington and lives just a few minutes from Microsoft’s headquarters.   He’s been an Account Executive with Microsoft in our Education group for more than five years and is excited to be working with a broad group of accounts in Alaska, Colorado, Idaho, Iowa, Montana, and Wyoming.  
Because of the multiple time zones that Phil will be covering, you will most likely be able to catch him between 8-5 PST ( 10-7pm CST ).
Here is Phil’s contact information:  Phil Peerman, Academic Account Executive, Direct #   Mobile #  

15. Prior to Sept 1 * Office 365 Plan E1 Office 365 Plan E3
Exchange Online
, Calendar, Contacts   
Skype for business
IM, Presence, Web Conference   
Standard
Services
SharePoint Online and OneDrive
Team sites, Video, storage, sharing   
Yammer
Enterprise Social   
eDiscovery Search
One tool for and Documents   
Office Online
Edit Office documents in a browser   
Office
Project Online
Manage projects   
Office 365 ProPlus
Office Pro Plus or Office 2011 for Mac, Office for iPad *  
Rights Management Services
Encrypt , Documents  
eDiscovery Hold/Export , DLP
Advanced compliance – Legal tools  
Advanced
Services
Analytics, PowerPivot, Visio services
Data Analysis  
Voic support
Unified Messaging in Inbox  
Full Voice with PSTN
Replace PSTN 
Price per user/month (Faculty / Student)
FREE
US$ 4.50* / 2.50*
US$ 3.00* / 6.00*

16. As of September 1 Office 365 Education Exchange Online  FREE
, Calendar, Contacts 
FREE
Skype for Business Online
IM, Presence, Web Conference 
Standard
Services
SharePoint Online and OneDrive
Team sites, Video, storage, sharing 
Yammer
Enterprise Social 
eDiscovery Search
One tool for and Documents 
Office Online
Edit Office documents in a browser 
Office
Project Online
Manage projects 
eDiscovery Hold/Export , DLP
Advanced compliance – Legal tools 
Analytics, PowerPivot, Visio services
Data Analysis 
Advanced
Services
Voic support
Unified Messaging in Inbox 
Rights Management Services
Encrypt , Documents 
Office 365 ProPlus
Up to 5 installs on PC or Mac + mobile devices
US$ 2.00** / 1.50**
incl. w/ benefit*
Additional
Services
Full Voice with PSTN
Replace PSTN
coming soon
Advanced Threat Protection
Protection against unknown malware and viruses
coming soon
*ProPlus license included at no additional cost when Office is purchased for all faculty and staff
**ERP per user/month (Faculty & Staff / Student)

17. Director of Infrastructure & Support Services
Questions?
Brad Sharp
Director of Infrastructure & Support Services
(970)
CHECO Fall Conference
09/22/2015