Cloud Computing Implementation & Security Yoram Baltinester Business Owner, I.T. Implementer

Reasons to Adopt Cloud Computing Higher uptime Fast setup, low startup cost Pay-as-you-go prices with no commitment Legal and compliance issues Better Business Continuity Solution

Reasons to Stay Away Learning curve for new software and systems Does not necessarily reduce labor No commitment = no drive ? Who has control / ownership over the data? How important am I to the cloud provider?

Top I.T. Security Concerns Security: Can someone steal my data? Compliance: Can they steal my customers data? Trust: Can I trust my provider’s employees? Backup: Will my data be there tomorrow? Rollback: What if I make a mistake? How do I test ? Continuity: Will my system work tomorrow? Continuity: Will my provider be there tomorrow?

How do you manage your cloud? Proactive Technology Management Network Administration Technology Consulting Reactive Support Services Centralized Services Patch Management Anti-Spyware Management Spam Management Desktop Optimization Remote Backup Dedicated Network Administrator Technology Checklist Best Practices Documentation Centralized Service Report Review Dedicated Virtual C.I.O. Technology Summary Design Desk Resources Budget Planning Business Impact Of Technology Decisions Managed I.T. Evolution Customer Support Team Helpdesk Support On-Site Support Problem Isolation And Resolution “How To” Questions Customer Portal Remote Support Framework Strategy & Leadership Support Infrastructure

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