SCO Insight Connector Training

The SCO Insight Connector  Product Overview  Technical Specifications  Installation  Using the Components  Target Markets  Competitive Overview  Pricing Information

Product Overview  Extends Microsoft Outlook functionality on the desktop to fully support the features of Volution Messaging Server  Allows end-users to share mail folders, calendars, contacts, tasks, etc…  Combines with Volution Messaging Server to make a complete Exchange-killer solution

Technical Specifications  Two components:  SCO Insight Connector for Volution Messaging Server  SCO Insight LDAP Client for Volution Messaging Server

SCO Insight Connector Specifications Software requirements:  Windows 98-XP  Outlook  Volution Messaging Server 1.0 Outlook Folders Shared:  mail folders  calendars  contacts  notes  tasks  journals

SCO Insight LDAP Connector Specifications Software Requirements:  Windows 98-XP  Outlook LDAP Server Support:  Volution Messaging Server  Any LDAP compliant server

SCO Insight Connector Installation Overview 1.Pre-installation steps 2.Connector Installation 3.Microsoft Outlook Configuration

SCO Insight Connector Pre-installation 1.Create a Messaging Server account 2.Record the following Messaging Server info:  server host  ID and password  address 3.Review the installation docs 4.Configure Outlook in corporate workgroup mode 5.Have your license key ready

SCO Insight Connector Installation 1.Close Outlook if it is running 2.Run the SCO Insight Connector installation 3.Enter the license

SCO Insight Connector: Microsoft Outlook Configuration 1.Start Outlook 2.Setup the “Internet ” Information Service (97,98,2000) 3.Setup SMTP for the connector 4.The Insight Connector Wizard will run. Specify the following:  host – the hostname of the Volution Messaging Server  port – 143  login – the SCO Messaging Server user ID  password – the SCO Messaging Server password 5.Use the “ping” button to test connectivity 6.Setup PST (Personal Storage) files 7.Click Next to finish up 8.Restart Outlook 9.Disable account synchronization 10.Synchronize and move folders under INBOX 11.Configure free/busy (optional)

Using The SCO Insight Connector  Determine the Connector version  Using folder synchronization  Using shared folders

Using the SCO Insight Connector Determining the Connector Version 1.Click the ‘About’ button in the Connector toolbar.

Using the SCO Insight Connector Using Synchronization  Synchronization Types 1.Every time the folder is selected. 2.Manually (click ‘Synchronize’ button). 3.when Outlook starts and stops. 4.Synchronize this folder every __ minutes.  Suggestions  High traffic folders such as the Inbox and real-time collaboration folders will probably want to use sync types 4 and either 1 or 3.  Intermediate traffic folders such as collaborative shared folders might want to use sync type 1 or 3.  Low traffic folders such as Deleted Items might want to use sync type 2.

Using the SCO Insight Connector Using Synchronization  Setting folder synchronization 1.Select a folder in the Outlook folder list. 2.Click the ‘Folder’ button in the Connector toolbar.

Using the SCO Insight Connector Using Shared Folders (sharing a folder)  Specifying users  Use the ID (not the user part of the address)  Special user ‘anyone’ = all users  Assigning Permissions Lookup - view the folder but not the contents Read - read contents of the folder Insert - move or copy messages into the folder Write – change message flags such as ‘read’, ‘reply’, ‘forward’ Set Seen Flag – preserve the ‘read’ and ‘unread’ status Post - post a message to the folder via the delivery system Create – create a sub-folder Delete – delete messages and sub-folders Administer – set access permissions on the folder

Using the SCO Insight Connector Using Shared Folders  Sharing a folder such as ‘Calendar’ or ‘Contacts’ 1.Select a folder in the Outlook folder list. 2.Click the ‘Folder’ button in the Connector toolbar. 3.Set folder access.

Using the SCO Insight Connector Using Shared Folders  Subscribing to a shared folder It is not necessary to subscribe/unsubscribe to shared IMAP folders with the SCO Insight Connector. The Connector automatically adds shared folders to your Outlook folder list.  Shared folders will appear under the owners ID in the Outlook folders list.  Shared folders are visible across VMS domains

Using the SCO Insight Connector Using Shared Folders  Setting up the Public folders area is a task performed by the administrator. 1.Using the connector configure an account in Outlook for the ‘admin’ user. 2.Connect as the ‘admin’ user and create a folder in the global space (same level as the ‘admin’ Inbox) called ‘Public’. 3.Assign appropriate permissions to the ‘Public’ folder such as full access for the special user ‘anyone’.  Using the Public area to create a shared address book 1.Create a folder within the Public folder of type ‘Contacts’ 2.Assign ‘anyone’ all permissions 3.Users can copy Contacts to/from this folder

SCO Insight LDAP Client Installation  Pre-installation Steps  Client Installation  Client Configuration

SCO Insight LDAP Client: Pre-Installation  Make sure Outlook is in Corporate Workgroup mode  Temporarily disable any anti-virus software  Make sure you have the following info ready:  hostname of your Volution Messaging Server  license key for SCO Insight LDAP Client  account User ID and password

SCO Insight LDAP Client: Installation Steps 1.Close Outlook 2.Install the SCO Insight LDAP Client 3.Enter your license key 4.Finish the install

SCO Insight LDAP Client: Configuration 1.Enter a display name e.g.: SCO Mail Server 2.Enter the User ID and password 3.Enter the container DN: ou=domain, ou=Volution Messaging Server, dc=my-domain, dc=com 4.Use the Advanced tab to enable “Deep Search” 5.Finish the installation

Using the SCO Insight LDAP Client  Searching the Address Book  Configuring Multiple Address Books  Determine the LDAP client version

Using the SCO Insight LDAP Client Searching the Address Book  Click on ‘Tools -> Address Book’ or click on the address book icon

Using the SCO Insight LDAP Client Searching the Address Book  When sending a message click on ‘To’ in the new message window

Using the SCO Insight LDAP Client Configuring Multiple LDAP Servers 1.Click ‘Tools’ and select ‘ Accounts. 2.Select ‘Add new address book’. 3.Select ‘Additional Address Books’. 4.Select type ‘SCO LDAP Address Book’. 5.Set ‘Display Name’ to something unique.

Using the SCO Insight LDAP Client Determining The Version 1.Click on ‘Tools’ and select ‘ Accounts’. 2.Select ‘View existing address books’. 3.Select the address book from the list and click ‘Change’. 4.Click the ‘About’ tab.

Target Markets 1.Medium Businesses with users 2.Local Government Institutions users 3.Small Businesses with users

Ideal Targets  Existing Microsoft Exchange 5.5 users faced with the cost of upgrading to Exchange 2000  Existing users of other services who want to take advantage of the additional collaboration features of Microsoft Outlook  Growing organizations who are moving from ISP-based services to local services

SCO Solutions Positioning… ROCK-SOLID EASY-TO-USE COST-EFFECTIVE

SMB Competitive Overview  Microsoft is the primary competitor  Brand recognition  Dominant market share  Also ran competitors:  Lotus Notes  Novell  Others…

Competitive Advantage: Gartner  "The high cost of upgrading from v5.5 to Exchange 2000 and its expensive prerequisites (Windows 2000 and Active Directory) are causing many customers to consider other options."  "Less than 10 percent of the 5.5 installed base has moved to 2000, even though it's been available for two years."  "SCO (shipped for the first time in 4Q01 under the name Caldera) has an understandably small market share at this point, but has good support for all the features of the Outlook client on an efficient and scalable Linux server and is expected to do well."

Feature Comparison FeaturesExchangeSCO Send/Receive  Reject messages based on content at server   ++ Support for third-party virus scanners  Text Based Message Store  Delegated alias management  Web-based administration  SCO vs Microsoft Exchange Features Comparison

Feature Comparison FeaturesExchangeSCO Share calendars  Send and receive group scheduling requests   Accept/Decline Meeting requests  Access free/busy information  Delegate access for scheduling  Direct booking of resources  Calendar Features Comparison

Feature Comparison FeaturesExchangeSCO Shared mail folders  Shared Contacts   Shared Tasks  Shared Journals  Delegated access  Private Discussion Groups  Groupware Features Comparison

SCO vs Microsoft: Cost Comparison Product100 User150 User200 User OpenLinux + SCO Volution Messaging Server + SCO Insight Connector Microsoft Advanced Server + Microsoft Exchange

SCO Insight Connector Pricing  $20/seat  Available in 10 seat, 25 seat, 100 seat and 1000 seat user packs  Includes SCO Insight Connector for Volution Messaging Server  Includes SCO Insight LDAP Client for Volution Messaging Server

Q&A Questions on…  SCO Insight Connector?  SCO Volution Messaging Server?