This Lesson Introduction to the ADDIE model Needs Analysis Audience Analysis Feasibility Analysis Instructional Design – Analysis Case Study Project brief

ANALYSIS OF ONLINE TRAINING NEEDS Who will be your learners? Why do you need this training? How do you want to deliver the training?

Result of Analysis of Needs Go ahead and start the design. These are the topics… Your learners will be able to…….. This is the content we will use…….

INSTRUCTIONAL SYSTEMS DESIGN (ISD) There are many ISD models, but almost all are based on the generic "ADDIE" model, which stands for Analysis, Design, Development, Implementation, and Evaluation ANALYSIS DESIGN DEVELOP IMPLEMENT EVALUATE

Project Plan Template Exercise

THE ANALYSIS STAGE Audience analysis Needs analysis Who will do the course? Will they be able to learn? Where will they be when they learn? Why have a course? Why an online course? Is there a better way to train? Feasibility analysis Can the course be developed? Can the course be delivered? Can the course be accessed?

Analysis Design Output from Analysis is the Input for Design COURSE OBJECTIVE “At the completion of this course you will be able to …. What is the subject? Who will be the learners? Can it be developed and delivered? OBJECTIVE’S TEST How would you …..? OBJECTIVE’S CONTENT *text *images *links *etc. Analysis Design

NEEDS ANALYSIS A Needs Analysis provides a complete understanding of the shortcomings of the training system. a Needs Analysis looks not only at the tasks being performed, but also at other parts of the system that might yield clues at what might be done to improve training. How ? Observations are sometimes considered the most direct method of collecting needs analysis data Interviews are considered an easy way of collecting needs analysis data. Surveys and focus groups may also be relatively effective and efficient Documentation review can provide useful needs analysis data.

AUDIENCE ANALYSIS Most sites are built for an audience, with the audience representing any person who will interact with, view, read, navigate, search on, order from, submit to, download from the web site. Types of audience Experts: These are the people who know the services and the product inside and out. Technicians: These are the people who build, operate, maintain, and repair products and services. Executives: These are the people who make business, economic, administrative, and legal decisions products and services. Nonspecialists: These users have minimum technical knowledge. Their interest may be as practical as technicians', but in a different way. They want to use the new product or service to accomplish their tasks.

AUDIENCE ANALYSIS Audiences must also be analyzed in terms of characteristics such as the following: Background-knowledge, experience, training: One of your most important concerns is just how much knowledge, experience, or training you can expect in the audience. Needs and interests: To plan your web site, you need to know what your audience is going to expect from that web site. Demographic characteristics: for example, age groups, type of residence, location of residence, gender, cultural background, etc..

2)Economic feasibility.- Is existing technology cost effective? FEASIBILITY ANALYSIS The primary objective of a feasibility analysis is to assess three types of feasibility: 1)Technical feasibility.- Can a solution be supported with existing technology ? 2)Economic feasibility.- Is existing technology cost effective? 3)Operational feasibility.- Will the solution work in the organization if implemented?

FEASIBILITY ANALYSIS Typical questions Do the AUDIENCEs have better than adequate equipment? Does the system require anything that is “on it’s way” but not readily available yet (i.e. broadband, high speed wireless acccess)? If the AUDIENCE is expected to complete program from home, were arrangements made to provide equipment? Has a plan been created that outlines the details of acquiring, maintaining, and upgrading equipment? Typical questions Does the target audience know how to type? Does the AUDIENCE have basic internet connectivity skills? Does the AUDIENCE know the basics of how to use a computer (i.e. Save, Open Folders, launch programs)? What do the AUDIENCES typically use their computer for? Is the AUDIENCE familiar with computer terminology and jargon?

? ? ? The Subject The The Matter Client Learners Expert Instructional Design Case Study A company provides information-technology to manage food and beverage operations. Its customers are stadiums, restaurants, casinos, and other establishments in the hospitality industry. Helen Wilson, an instructional designer, is creating an online course for the client’s technicians on how to install new software at customer sites. The course will provide the technicians with the information they need to provide the best possible help to their customers. What questions should Helen ask…….. The Learners ? The Client ? The Subject Matter Expert ?

? What was the company's operation? b) Why was there a need for training? c) Who was to be the course's audience? d) Where was the course to be conducted? e) How did Wilson overcome her lack of knowledge of hardware? f) How did Wilson obtain information for her course? g) Draw a chart to illustrate the organisation of topics in the course's web site. h) What types of online instruction would you recommend for the web site's topics. i) What formative evaluation techniques did Wilson use? j) What types of media would you recommend for the online course? k) Prepare a list of questions that Wilson may have used to gather information in her analysis for this course development. Refer to the handout ?