State of Alaska Division of Retirement and Benefits Introduces WebEx™ Division of Retirement and Benefits.

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Presentation transcript:

State of Alaska Division of Retirement and Benefits Introduces WebEx™ Division of Retirement and Benefits

What is WebEx ™ ? WebEx™ is an interactive software that lets you connect with anyone, anywhere, in real time. It combines desktop sharing through a web browser with phone conferencing and video, so everyone sees the same thing.

Why WebEx ™ ? With Web Ex™ we can increase communications while reducing our expenses, enabling us to reach out to rural areas that we normally cannot visit due to travel costs.

Requirements address (for invitation) A computer or wireless device with internet connection Phone or computer headset with microphone Webcam (optional)

Benefits of WebEx ™ Live interactive meetings or counseling (group or individual) Webinars Web-based training that can be accessed any time Interactive training (groups or individual) Remote support Worldwide access

Benefits of WebEx ™ Save collaborative work Print shared documents Co-hosting Minimum downloading times (about one to two minute installation for the reader) User friendly

WebEx ™ Use to Date As of today we have utilized WebEx™ for: In-house training Small group presentations Individual appointments

Goals – Efficiency and Education Cost-effectively increase outreach to members (one-on-one counseling and presentations to remote and urban areas) Improve and expand employer training (e-reporting, verifications, claims)

Goals – Efficiency and Education Continuing education and troubleshooting (desktop sharing) Collaborative assistance (participation agreements, amendments, specific issues)

Member Comments “Its strength was the ability to schedule a time that is convenient to both parties – and getting personal attention.” “It was great to view the forms while discussing the contents. I so enjoyed this personalized session. I would recommend it to all.”

Member Comments “It was helpful to navigate the website ‘together’. This was a very informative way of providing ‘hands on’ retirement information. It was much better than just talking it out over the phone.”

Questions?