1. Training Opportunities With Limited Travel Expenses Presented by Dan Krolikowski Judy Boudreau

2. Agenda 1. Publications 2. E-Learning 3. Conference Calls 4. Webcasts

3. Publications Articles Publications Charts Weekly Updates Resource Library Industry Websites

4. Articles Put into a Written Format Specific to One Topic Mail or Electronic Distribution

5. Articles Benefits –Easy to Produce –Easy to Distribute –Can be Saved for Future Reference –Can Address a Specific Topic

6. Articles Negative Features –Not Interactive –Limited in Scope –Time to Produce and Read –Does Audience Read

7. Publications Written Resource Produced Periodically Set Format

8. Publications Benefits –Can Cover a Wide Range of Topics –Easy to Distribute –Can be Saved for Future Reference –Audience Expects Distribution –Can Allow Audience to Submit Topics/Articles

9. Publications Negative Features –Limited Interaction –Time to Read and Produce –Distribution Costs –Does Audience Read

10. Charts State by State Resource Written Format

11. Charts Benefits –Handy Reference Resource –Concise Information

12. Charts Negative Features –Time and Resources to Compile –Must Keep Up to Date –Can Be a Crutch for Employees –Information Subject to Interpretation –One Mistake Affects Entire Operation

13. Weekly Updates Written Format Provided Periodically Limited to a Specific Topic

14. Weekly Updates Benefits –Easy to Produce –Easy to Distribute –Can be Saved for Future Reference –Can Accept Submissions or Topics from Audience

15. Weekly Updates Negative Features –Limited Interaction –Limited in Scope –Time to Produce and Read –Does Audience Read

16. Resource Library Compilation of Written Materials Kept In Central Location Can Be On Sight or Electronically Stored in Public Folders

17. Resource Library Benefits –Handy Reference Tool –Wide Variety of Information –Can Update Entire Company at One Time

18. Resource Library Negative Features –Employees May Not Go to Library –Can Be Costly to Create and Maintain –Can Be Difficult to Find Specific Answer to Question –Not Interactive –Mistake Can Adversely Affect Entire Operation

19. Industry Websites On Line Resources By Other Entities

20. Industry Websites Benefits –Low Cost –Easy Access –Can Provide Access to Topics Not Related to Your Core Business –Professionals In Industry Usually Maintain

21. Industry Websites Negative Features –Information May No Be Accurate –No Control Over Contents or Format –Information May Be Dated

22. All Written Materials Can Introduce Incentives to Ensure Audience Actually Reads Materials –Prizes –Recognition –Awards

23. E-Learning Resource Library Prerecorded Sessions Instructor Led Outside Sources The convergence of the Internet and learning

24. Resource Library Source for material stored electronically –Books, manuscripts, recordings, films Numerous topics Staffs’ Options –Downloadable –iPOD or MP3 Player –CD’s –Blackberry

25. Resource Library Pro –Flexibility: Learning independently –Convenient for staff –Can be reviewed when needed

26. Resource Library Con –Isolation –No feedback for questions –Discipline to dedicate time to study

27. Prerecorded and Instructor Led To establish an accessibility to a larger group and the ability to eliminate barrier to learning that many learners have in a traditional classroom.

28. Prerecorded and Instructor Led Anytime, anywhere Advance skills and career from desktop Reaching larger number of staff Cost reductions

29. Prerecorded and Instructor Led Not as effective as classrooms Assessment of the program Social disconnection –Unable to meet peers

30. Prerecorded and Instructor Led Determining the “look” –M–Multimedia Animation Streaming media Games Simulations Design Process –D–Define your audience –D–Define their needs –P–Provide solutions

31. Outside Sources Utilizing prepackage training programs Eliminates the need for a trainer Eliminates the time to develop Off the shelf shopping Numerous courses and programs to select No customization

32. Conference Calls Group Calls Topic Specific or Periodically

33. Conference Calls Negative Features –Can Be Difficult to Organize Schedules –One Participant Can Sidetrack Call –Can’t See Facial and Body Language Signals From Participants

34. Conference Calls Benefits –Interactive –Can Cover A Wide Range of Topics –Can Ensure People Participated –Low Cost –Can Pre-Send Written Publications to Discuss

35. Conference Calls Suggestions –Set Actual Start and Completion Time –Set Schedule for Calls –Utilize Dial In Number So Participants Can Dial in From Any Location –Each Person Brings New Topic

36. Avacaster Interwise GoTo Meeting WebEx Internal Shared Applications Webcasts

37. Webcast (Aka Webinars, Webseminars)

39. Webcast Communicating as if you are face to face –Handraising –Polling –Quizzing Collaborate with colleagues/staff Share documentation Demonstrate products, systems, services, etc.

40. Webcast Technical or Software issues Cost Participants not attentive –Answering emails –Working –Gaming playing

41. Webcast Web Conferencing Software –Avacaster by Avacast –Webex Meeting Center by Webex –MeetingOne by MeetingOne –Interwise by AT&T –GoToMeeting by Citrix System (Disclaimer: The presenters do not endorse, sale, or make any recommendations regarding the web conferencing software listed or discussed in this presentation.)

42. Training Opportunities With Limited Travel Expenses