2-2 Seeking Employment

 The industry employs more people than any other segment of the sales and service world  Popularity of dining out and steady growth in the restaurant industry creates opportunities  Entry level jobs are plentiful  Opportunities for advancement are almost unlimited

 Where do you find out about job opportunities?  Classified Ads – Networking – making use of all your personal connections to achieve your career goal  Friends/Classmates  Teachers/Mentors  Employers and Coworkers  Organizations

 Professional Organizations  Trade Publications  Employment Agencies  The Internet

 1.Fill out an application and/or send a letter of application and a resume. ◦ First impression - picking up application dress appropriately  2. Job Interviews - a formal meeting between you and your potential employer

 They are all different but ask for the same kinds of information  Print neatly – black or blue ink.  Signature – Cursive Handwriting  Read instructions –  Carry important info with you – SIN, Drivers License/Previous Employer Info – address/phone, dates of employment  Do not leave blanks - N/A  Tell the truth – lies cause for dismissal

 Call the number given  Explain you are calling in response to a job opening - Your call with then be forwarded  When connected – Tell your name and job opening you are interested in. (If you have been referred by someone, mention their name)  Contact person will tell you the next step ◦ Application ◦ Letter of Application/Resume ◦ May set up an Appointment for an Interview

 Write down everything you are told to do. Repeat it back to the contact person  Ask any questions you may have about the application process/Answer any questions asked.  Thank the contact person for his or her time

 Compose ◦ Letter of request ◦ Cover Letter  Introduces you without repeating your resume  Example on Page 53

 The prospective employer will use it to determine if you are suitable for a position  Work experience, skills, education or training that is relevant  Always tell the truth

 Keep your resume brief  Relevant data (Food service industry)  Career Objective  Correct spelling and grammar  Present on quality paper  Avoid using graphics and pictures  Accurate contact information  Keywords (significant words)

 The Interview is your chance to convince an employer that you’re the right person for the job.  Appearance  Attitude  Answers to questions  Sometimes a meal – good table manners

 Process begins when an employer sets an appointment for your interview. Write down the date, time and place Do your homework Know your prospective employer Choose appropriate clothing grooming Be prompt and courteous

 You will do well if you are prepared, positive and relaxed.  Business etiquette - good manners  Shake hand – firm and confident, remain standing until the interviewer asks you to be seated – break the ice, simple questions, smile  Make eye contact –shows you are listening and interested

 Speak clearly - use correct grammar and speak clearly. You will be asked questions to determine if you are the person they need for the job.  Use good office manners – sit up straight, with both feet on the floor. Avoid nervous gestures. NEVER CHEW GUM,  Answer thoughtfully and completely – do not interrupt, or become sidetracked. If you don’t understand a question ask for clarification

 Ask questions – help you gain information about the nature of the job, responsibilities and work environment. End of interview – rate of pay, benefits.  Leave gracefully – always thank the interviewer, professionalism will be remembered. Shake hands as you leave

 The interviewer may tell you that you will be contacted later. If a time is not specified – “When may I expect to hear from you?  You may be asked to contact the employer. Note the phone #, contact person, and time to call.  You may be offered a job – may need time to think about it, follow up promptly  You may not be offered the job – no obligation to tell you why. Accept gracefully

 Send a thank you letter - good business etiquette  Follow up if asked to do so. Supply any requested info such as references  If told you will hear by a certain date – may contact asking about the status of your application  Review the session - go over in your mind. Make notes on anything you could improve.  Key information, roles, responsibilities, list and unanswered questions

 3 Choices  1. Accept the offer ◦ Notified when to start, orientation, specific pay details, benefits, schedules, job expectations  2. Ask for time to consider the offer ◦ An unanswered questions ◦ Come to an agreement on when you will get back to him and stick to it  3. Turn down the job offer ◦ You do not need to supply a reason.

Using the text book. 1. List 6 questions often asked in a Job Interview. 2. Complete questions 1-3 on Page 56 The questions must be complete for Monday.