1. UNIT C Employability Skills

2. Terminology 1.Acceptance of Criticism 2. Application form
3. Competence
4. Dependability
5. Diet
6. Discretion
7. Empathy
8. Enthusiasm
9. Honesty
10. Hygiene
11. Job interview
12. Patience
13. Posture
14. Professionalism
15. References
16. Responsibility
17. Rest
18. Resume
19. Self-motivation
20. Tact
21. Willingness to learn

3. Objectives
2H03.01
Demonstrate the professional qualities of a health care worker
2H03.02
Prepare for the world of work

4. Letter of Application (cover letter)
Send with resume’
Goal = to get an interview
Typewritten on good quality paper
Write NA when the item does not apply to you
MUST be neat, complete, correct format, no errors
Address it to the correct individual
Correct spelling of name
Correct title
No name? Address it to “Personnel Director” or to the department head

5. Letter of Application: Contents
Paragraph One
Purpose for writing
Interest in position
If advertisement, name and date of publication
If referred, name and title of the referring person
Paragraph Two
Why you are qualified
Why you want to work there

6. Paragraph Three
State “resume’ included”
May reference features of resume’
Final Paragraph
Your contact information (telephone number and times available)
Thank you

7. Resume’ Thorough yet concise Education, experience, abilities
Makes you appear qualified
Typed, attractive and well organized
Good quality paper
Correct spelling and punctuation
Straight, even margins
If copies, be sure they are clear and appealing in appearance
Format varies, find a style that fits
One page sufficient
If sending, include a cover letter

8. Parts of Resume’ Personal identification Employment objective
Education background
Employment experience
Skills
Other activities
References

9. Resume’: Points to Consider
Honesty the best policy
A or B average – include it…if lower, don’t mention it
Select format that fits your information
Look at sample resumes’
Be sure envelope is types – addressed correctly

10. Preparing for a Job Interview
Bring your wallet card and/or resume’
Research the company/job so you’ll show knowledge of the position you seek
Be sure you know the date and time of the interview, and the person’s name you’ll interview with
Dress appropriately!
A dark suit is usually a good idea

12. Wear conservative makeup, hair
Be sure your teeth are clean, and wear antiperspirant
Arrive minutes early

13. Job Interview
Greet interviewer by name, smile, introduce yourself, firm handshake
Use correct grammar (avoid “umm”)
Speak slowly and clearly, don’t mumble
Be polite
Maintain eye contact
Answer questions thoroughly and truthfully
Do NOT smoke, chew gum, or eat anything
Sit up straight (good posture)

14. Smile, don’t giggle
Be yourself
Think before you respond
Brag about your self a little
Never discuss personal problems or finances
Do not criticize former employees
Listen carefully to the interviewer and be sure you answer the questions asked, don’t interrupt the interviewer

16. Do not immediately ask about salary or benefits – usually the interviewer will bring up the subject
When asked if you have questions, you should ask about job responsibilities, career opportunities, continuing education, or job orientation
Don’t expect to know about the job at the end of the interview
At the end, thank the interviewer and shake hands
Send a thank-you note, indicating your continued interest in the job

17. Common Interview Questions
Why do you want to work here?
What makes you think you can do this job?
What work experience have you had?
Why did you leave?
What subjects in school do you like best? Least?
Do you participate in extra-curricular activities?
What are your career goals?

18. What do you plan to be doing 5 years from now?
What are your greatest strengths? Weaknesses?
What salary do you expect?
Have you ever had a serious illness?
Why should I hire you?
What questions do you want to ask?