U SING T ECHNOLOGY TO E NHANCE E MPLOYEE T RAINING Joseph M. Fenty Washtenaw Community College August 2009

T RAINING M ETHODS Types of training methods Printed manuals On the job training Shadowing Sink or Swim Training challenges Retention of knowledge Trainer competency Infrequent tasks Unofficial methods – This is how we really do it... Learning styles Boredom

E FFECTIVE T RAINING METHODS Multimedia Learning style Stimulation Just in time training Employee driven training events Assessment

C AMTASIA Example: COMPASS/ESL Training Video Application description Multimedia tool that allows you to create interactive video tutorials Facilitates recording, editing and producing high- quality screen video on the Web, CD-ROM and portable media players, including iPod. Easily record your screen, PowerPoint, multiple audio tracks, and webcam video to create compelling training videos, screencasts, and presentations.

C AMTASIA S TUDIO In Camtasia Studio, you can: Import recordings, video, images, and audio files into a Camtasia Studio project (.camproj). Arrange the sequence of clips on the Timeline. Edit the audio and video tracks. Add effects such as transitions, callouts, zoom-n- pan keyframes, and Flash quizzes. Produce the video into a shareable format.

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C AMTASIA Preproduction Training objectives Diagram work flow Cast/talent Timeline Checklist Script Quiz/Survey (flash only) Distribution platform (web, server, etc.) Buy-in

C AMTASIA Production Images – screen shots, screen capture, title clips, call outs, PowerPoint recording Videos – web cam, flash, smart focus, zoom-n-pan Audio – voice narration, music Edits – sequencing video, audio, and special effects

C AMTASIA Post-production Delivery platform Rendering Media player, Flash – Web IPOD, AVI & QuickTime web, cd, screencast.com, ftp (upload to server), zip (share entire file) Roll out Staff review New staff training

T HE S HOOTING C OWBOY M ETHOD Objective: the proctor will be knowledge and enforce the COMPASS retest/test procedure. DEMONSTATION – Pray for me...

3 W AYS TO R ECORD P OWER P OINT From within PowerPoint From within Camtasia Studio

S ETTING U P FOR R ECORDING Begins recording your PowerPoint Presentation. Records Audio for the PowerPoint slides. Records Camera with the PowerPoint Presentation. Displays the Camera Preview during recording. Click the Recording options icon to set up specific options for recording, including: Records the mouse cursor Video and Audio Format Audio source Camera Setup Hotkeys for Record/Pause and Stop Opens help topic for more information. The Camtasia Studio Recording Toolbar within PowerPoint

During Recording 1. Click record to launch the Slideshow. 2. Check the microphone input level. When ready, select the Click to begin recording button or use the hotkeys. 3. Control the PowerPoint presentation normally during the recording. 4. Press Esc to stop recording.

A FTER R ECORDING 1. At the end of the recording; choose whether to Stop Recording or Continue Recording. If you choose to Continue Recording, click the Stop Recording button in the PowerPoint recording toolbar. 2. After you save the file, choose whether to: Produce your recording. or Edit your recording before producing it.

C ANCELLING A R ECORDING 1. Press 2. When the Save Camtasia Recording As… dialog box appears, click Cancel. 3. When the dialog box appears asking if you are sure you want to delete the current video capture, click Yes.

A UDIO R ECORDING T IP Use a USB microphone USB microphones use less computer resources and record better audio than an analog microphone connected to your computer’s audio card. Practice using a microphone Experiment with different volume levels and different microphone placement. Six inches from the microphone is usually good to record full tones, but not too close that other noises interfere. Record in a quiet location Any microphone can pick up nearby noises. Most office areas have a lot of background noise that you may or may not notice. Take a second and listen. What do you hear? Block the computer’s humming sound Build a small box lined with foam to put your microphone in as you record, use pillows or blankets to muffle the noise, or cover your head with the blanket.

A UDIO R ECORDING T IP Use a script A script helps you produce the best audio by allowing you to avoid mistakes or saying um or uh. If you do not want a formal presentation, an outline can help reduce some mistakes. Project and enunciate Speak as though you are addressing a small audience in a large room. Monitor the audio level as you record The green to yellow range indicates normal. Orange to red warns you are too close to the over- modulated input. Best audio quality occurs when the Audio Input meter is in the green to very light orange range. Use the Audio Enhancements option

C AMTASIA Free Trial Version Final cost $ Technical Support Free on-line tutorials

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