Customer Service Portal Webinar 1 WELCOME TO THE CUSTOMER SERVICE PORTAL WEBINAR Customer Service Portal Webinar - www.freedomsys.com – 1-800-571-3733www.freedomsys.com.

Slides:

Advertisements

Similar presentations

Using the Remedy Requester Console

Advertisements

Welcome to WebCRD.

Welcome to (enter school name)’s

Requesting Withdrawal of a Submitted Application Tutorial 4.

How to enroll in your electronic homework program

CHANGE YOUR PASSWORD Visit name] At the “Welcome to KaplanWire” screen, enter: User ID: [Your assigned ID] Password:

PNC Webinar Template PNC Webinar Template

Here we will discuss more advanced options you have with the YourNameBadges.com website This presentation of 35 slides will advance automatically. You.

Accounts Payable–1099 Processing 1Freedom Systems – Accounts Payable – 1099 Processing WELCOME TO THE ACCOUNTS PAYABLE – 1099 PROCESSING WEBINAR WE WILL.

Help! I Forgot My Password for ADP Self Service!

USDA Advantage!

1 Pearson Kentucky Program Team January Kentucky Performance Rating for Educational Progress K-PREP PearsonAccess Training.

Guide to using the myNATE website

Senior to Sophomore STEP- BY- STEP APPLICATION GUIDE St. Cloud State University.

Welcome to WebAssign! 1 st Day of Class. How to Self-Enroll in WebAssign Your instructor has decided to allow students to self- enroll into this WebAssign.

How to search POs, Invoices & Payments? GE Supplier Page 2: Get to know your home screen. Page 3&4: Search PO Details Page 5: How to use “Orders” section.

Parents Guide to responding to the online offer of a school place We suggest you read this guide before you respond to our online offer of a school place.

Invoices On – Line Registration Instructions for Vendors.

TxConnect – A Parent’s View. 4/9/  Is a web-based application designed to allow parents access to student information entered in the txGradebook.

BSC Food Distribution 8181 NW 36 Street, Suite 14-D Doral, FL Phone: Fax:

Creating a Single Sign On Account. To create a Single Sign On ID please visit and select the option to create a new account.

Quarterly Reporting System Presented by Sandy Craypo.

Quick Reference Guide Welcome TEST USER Version_NSU_ HELP RETIREMENT MANAGER DEMO FEEDBACK.

Year End Processing Financial Management 1Freedom Systems - Year End Processing Webinar WELCOME TO THE YEAR END PROCESSING WEBINAR WE WILL BE WITH YOU.

Customer Portal – Customer User. You will receive an indicating that your Customer Portal registration is complete. A link to the Customer Portal,

All Rights Reserved Please enter School ID, User ID, Password and select “Student” to log in.

ThinkTank can help students… Create an outline of topics and subtopics to assist research. Narrow their research topic so it becomes more specific.

1 ITSS This overview contains three main sections How to Register for ITSS Application Access Contains guidance on how to create your profile and access.

GSA Federal Supply Service VITM Virtual IT Marketplace

Thanks for being a Hero Customer!

Navigating Your Senior Year Using Naviance Family Connection.

How to Set-up Your Local Listing. Welcome This tutorial will take you through the steps to set-up (or edit) your Local listing to ensure you get the most.

New Hire Registration for ADP Self Service

NATE Training Provider Portal Guide to using the myNATE website Submitting and Renewing Courses.

Using the Supplier Portal Updated September 12, 2011 Using the Supplier Portal.

Pro Lab Resource Center User Management Module Business Confidential Prepared by Kodak WW PLRC Team October 16, 2009.

The link to the Custom Point Login is:

Instructions for setting up your Infinite Campus Parent Portal Account: 1.Logon to Bennett’s Mill’s Website at 2.Click.

Guide to course enrolment. Accessing the system First go to your intranet Aid Home.

State of Michigan Learning Management System (LMS) for Managers

Dual Enrollment Obtaining MEID and Student ID Process.

Slide 1   .. Introduction to the. slide 2  ..  The Welcome Screen ( Click here to enter.

Paramount Health Group Benefit Portal for HUAWEI Employees

In addition to our other quality services, we now offer a Web Accessible Database to view, print, or download your Calibration and Gas Analysis reports.

Adviser Panel. Go to All DD Track Advisers: Click “Advisor Login”

Similar to the reversal techniques used in Procurement, the Sales processed can also be reversed. In case, some change is required in an already existing.

Introduction to Bugzilla. May 12, 2011 What is Bugzilla? Bugzilla is a defect- or issue-tracking system Allows individual or groups of developers effectively.

Navigation: If the tutorial opens up in your web browser, simply click your mouse to advance to the next slide. Use the “Backspace”

Complete Ordering System for Promotional Literature and Samples Quick Reference and Training Guide.

How to Set-up Your Business Alliance Listing. Welcome  This tutorial will take you through the steps to set-up (or edit) your listing to ensure you get.

Print Solicitation Document. In this Course you will learn how to print a solicitation document through the iSupplier Portal.

FHA Training Module 1 This document reflects current policy related to this topic. Its content is approved for use in all external and internal FHA-related.

PowerSchool Portal An Introduction to the Parent Portal.

ATCC ® GUIDE TO ONLINE ORDERING. 2 Welcome to the new ATCC ® website We’ve integrated several new features to make online ordering easier for you and.

NIMAC for Accessible Media Producers: February 2013 NIMAC 2.0 for AMPs.

CTX Website Instructions How to Request a Login 1. Click Register at the top of the page. 2. Enter Required information such as User Name.

Customer Care & Help Desk. Content  What is Help Desk?  Who should use these?  Features of Help Desk  Hierarchy of Help Desk (Level of User)  Flow.

ASME Group Pathways & Support GPS Requisition Tool.

Riding the Wave of Innovation

Step 1 Login on UHCP Site

Enter application number

Barbara Palmer APD Director

Fantastic Graphics Inc. 2017

Portman Livewire User Guide.

Rr Donnelley Custom point.

Activating Your Account and Navigating Through TIDE

Welcome to WebCRD.

Enter application number

Presentation transcript:

Customer Service Portal Webinar 1 WELCOME TO THE CUSTOMER SERVICE PORTAL WEBINAR Customer Service Portal Webinar - – www.freedomsys.com

2 To access the Freedom Customer Service Portal, simply click Support Customer Service Portal Webinar - – www.freedomsys.com Customer Service Portal Webinar

Click CUSTOMER SERVICE PORTAL

4 Enter your assigned Login ID and Password to enter the Customer Service Portal. Customer Service Portal Webinar Customer Service Portal Webinar– – www.freedomsys.com

5 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com Click Request Service to file a web-based Service Order. This is the opening screen of the Customer Service Portal!

6 Customer Service Portal Webinar Customer Service Portal Webinar - – www.freedomsys.com Complete the Service Request form and click Submit when done! Remember there are three required fields: 1.Customer Reference 2.Req Service Date 3.Problem

7 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com You will receive a Service Order Number confirming that your service request has been received by Freedom Systems!

8 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com The Customer Service Portal also lets you track the status of your Service Requests. This is accessed through Pending Orders!

9 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com Service Requests can be Sorted, Printed or Exported !

10 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com This is an example of a Service Order displayed to screen which can then be printed!

11 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com Another important feature lets you view and print your Invoices!

12 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com Service Requests can be Sorted, Printed or Exported !

13 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com The Customer Service Portal now offers a complete, online FAQ Section!

14 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com FAQ’s are sorted by Topics or Programs!

15 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com You can also search for specific Key Words or Phrases!

16 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com Selecting a question will display the Answer/Solution to your issue!

17 Customer Service Portal Webinar Customer Service Portal Webinar - – – www.freedomsys.com Rating the answers lets us continually update the data to maximize its usefulness!

18 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com One more feature available is the Knowledge Base

19 Customer Service Portal Webinar Customer Service Portal Webinar - October 23, 2007 – – www.freedomsys.com The Knowledge Base is used to store information and procedures unique to your municipality! This page will display any custom operating procedures or information that is on file for your municipality.

20 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com You will need to reset your password the first time you use the Customer Service Portal!

21 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com Click Change Password, enter the new password and click Submit.

22 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com Store your new password in a safe place!

23 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com THANK YOU FOR ATTENDING THE CUSTOMER SERVICE PORTAL WEBINAR.

24 Customer Service Portal Webinar Customer Service Portal Webinar – – www.freedomsys.com PLEASE REMEMBER TO VISIT FOR A LIST OF UPCOMING WEBINARS!