Individual User Logins 4/19/2017 7:54 PM Introducing ‘MyIHS’ - Individual User Logins If you have any questions or comments on this development please email Product Marketing or submit the feedback form here. Alternatively you can telephone IHS on +44 (0) 1344 328300

Introduction What are Individual User Logins? What is 'MyIHS'? 4/19/2017 7:54 PM What are Individual User Logins? Individual User Logins will change the way you access your IHS subscription. It will provide you with unique benefits which you can control. At present you are provided with a single username and password which all users in your organisation use to login, this is known as an “Organisation Username”. Everyone in your organisation will create a new individual username and password through a simple registration process. This will replace your organisation username and provide you with access to 'MyIHS'. What is 'MyIHS'? As part of the registration process you will be able to personalise the products in your subscription and opt-in to receive email alerts and product specific communication. 'MyIHS' is an area where you can manage your profile information and product preferences. What are the benefits? Email alerting – see Step Two, ‘Preferences’, for further information. Product customisation. Individual areas of the products, e.g. Favourites and Saved Searches. Personal username and password that you control. Future enhancements in line with your requests. The process of setting up an Individual User Login and obtaining access to 'MyIHS' (customisation and preferences) is explained on the following pages.

Welcome Page How do I obtain access to 'MyIHS'? 4/19/2017 7:54 PM How do I obtain access to 'MyIHS'? When the new development is rolled out and you login for the first time with your existing account you will be prompted to register by following a simple three step registration process. As part of the registration process you will setup your Individual User Login which will provide access to 'MyIHS' and the ability to customise the product and opt-in to specific product preferences. Note: For all subsequent logins you must use your new username and password.

Step One: Contact Details 4/19/2017 7:54 PM What is required in Step One? In order to set up your new account we ask that you provide the following: Business contact information. Details of your role within your organisation. Choose an individual username and password which will provide access to 'MyIHS'. There is the option to use your email address as a username, but if preferred you can select your own unique username.

Step Two: Preferences What is required in Step Two? 4/19/2017 7:54 PM What is required in Step Two? This is the point where you have the option to customise the products that you subscribe to and opt-in to receive email alerts. By clicking on the product tabs you can view the preferences available for each product in your subscription. Example MyCIS Preferences: Receive an email alert when: New content is added to a particular supplement. A new version of the PréCIS Roundup is available. Customise the product, for example, number of news feed articles, number of search results per page and hit term highlighting. Example MyOHSIS Preferences: Receive an email alert when new content is added by a particular organisation and/or to a particular supplement. Customise the product, for example, the number of results per page and adjust the supplements which you want to actively search. You can edit your preferences at any time post registration from within the ‘MyIHS’ area.

Step Three: Validation 4/19/2017 7:54 PM What is required in Step Three? For security purposes you must verify your new account details. An email will be sent to the address which you registered with and will contain an activation code. You must submit this along with your new password to complete the registration process. Once the account has been validated confirmation of your username and password will be emailed to the registered address.

Logging in next time… What action should you take next time? 4/19/2017 7:54 PM What action should you take next time? The next time you login you must use your new individual username and password. This will allow you to access your subscription as normal. You can edit the details you provided in step one and your preferences at anytime by accessing 'MyIHS' from the product menu page. What if I forget my new login details? If you forget your individual username and password you have three options: Consult the email we sent to you once you completed the registration process. This contains your username and password. Use the ‘forgotten password’ function. This will be shown when you enter an invalid username and password. Contact Customer Support – contact details are displayed on the ‘unsuccessful login’ page.

Frequently Asked Questions 4/19/2017 7:54 PM I don’t want another username and password to remember, do I have to register? 99% of services on the Internet either restrict usage of unregistered users or do not allow access at all. By creating an Individual Username you do not need to remember your organisation username and password (which changes from time to time) because you will create your own personal username and password which you can manage as you wish and you can even use your email address. How am I going to benefit from creating a 'MyIHS' account? By creating an individual username you will be able to customise the products you subscribe to. Selected products will offer email alerting to ensure you are kept up to date with the latest critical information in your field. I just want to access a document, how long is registration going to take? We have designed the registration process to be easy to complete, it should take you less than five minutes to register. If you encounter any issues during registration please contact our Customer Support team who will be happy to assist you. Do I need to remember my organisation username and password? No. Your new username and password is all you need to remember, these will be emailed to you once you complete registration and there is a ‘forgotten password’ feature available. I am responsible for my company’s login details, what do I do if people leave the organisation? IUL will enhance account security. If employees leave your organisation you have the option to self administrate your account. To do this simply login with your parent account username and admin password, select Options  Administrate Users. If you require assistance with account administration please contact our Customer Support team. What happens if we change our subscription? Nothing. All individually registered users will have access to the new subscription straight away. How do I know you’re not going to SPAM my email address? IHS adopts a strict Privacy Policy and none of the information provided will be passed on to third party organisations. All communication that we send (which you have selected to receive) will contain an opt-out link. If you have any questions or comments please submit your feedback by clicking here