1. Corporation for National & Community Service (CNCS) AmeriCorps Online Payment System Introduction

2. AmeriCorps is introducing a new online payment system for the processing of AmeriCorps forms
The new system will allow Segal AmeriCorps Education Award payments, Interest Accrual payments and Forbearance to be requested, submitted and processed online, both eliminating paperwork and reducing wait time for payment.
The online system will benefit you by:
Getting you your money faster
Pre-populating information
Performing validation checks
Reducing the amount of information you need to provide
Providing electronic versions of the completed AmeriCorps forms
Providing the capability to print forms
Eliminating mailing costs
Access to help and information online
In addition, the automated process eliminates manual tasks such as:
Opening mail
Scanning documents
Correcting and completing incorrect or incomplete forms

3. Approved requests will be sent to Treasury for payment.
The new system is very user-friendly, much like an online banking system. Here is how it works………
Trust Staff
The Institution
Provide
Support
Request
The member
Request &
Check status
Most requests will be processed without intervention, however Trust staff will provide support and respond to problems as necessary.
Provide Support
Members will log in to the system and create a request online for any of their available Segal AmeriCorps Education Award benefits. The system forwards the request to the Institution for approval.
As a registered Institution user, you will log in to the system to view all pending requests. Once there, you will be able to review and process the member’s request through the online system.
Approved requests will be sent to Treasury for payment.
And the best part it is……………………

4. No More Messy Paper Forms

5. The new online system will be easy to access
You can access the online system from the AmeriCorps.gov website.
Once you are logged into the system, all requests can be processed online and directed back to the Trust through the system.
Members – Did you
know you can now
submit your ED Award
forms online?
Click here to learn more
Members and Alumni Access Your Account
User Name
Password
Access Your Account
User Name
Password
National Service Trust Account Access
Click here to access the system

6. To process a Forbearance Request simply:
Login to the system
View pending requests
Open Forbearance Request and review information
Click “accept” or “deny” with comments (or follow your normal operating procedure)

7. Interest Accrual Payment Requests
To process an Interest Accrual Payment request simply:
Login to the system
View list of pending requests
Open Interest Accrual Request and review information
Enter the required loan information
Check Certification Box
Click “accept” or “deny” with comments
***See next 2 pages for more details

8. Processing an Interest Accrual Payment Request
1. Review all of the member’s information to make sure it matches your records

9. Processing an Interest Accrual Payment Request Cont….
Enter the following information
Loan Number
Loan Type
Principal Outstanding & Interest Accrued OR Daily Interest Amount
Grace Period (if applicable)
Check Certification Box
Click “accept” or “deny” with comment

10. To process a Segal AmeriCorps Education Award Payment request simply:
Login to the system
View list of pending requests
Open Education Award Request and review information
Complete required fields
Check Certification Box
Click “Accept” or “Deny” with comment
***Note: There are two different screens that you will see depending on how the member chooses to use the award. The following pages show examples of the two different screens.

11. Processing an Education Award Request for a Loan Payment
Open Education Award Request and review information
Enter the following information
Loan Type
Loan Number
Payoff Amount
State Agency Name (if applicable)
Check Certification Box
Click “accept” or “deny” with comment

12. Processing an Education Award Request for Payment of Current Educational Expenses
Open Education Award Request and review information
Enter the following information
Eligible Expenses
Enrollment Start Date
Enrollment Midpoint Date
Check Certification Box
Click “accept” or “deny” with comment

13. The online system has your security in mind
Every Institution will need to register for the system for security purposes the first time they try and enter the system.**
Complete and submit the Registration application online
A Trust Officer will approve your application and send you an with a link to access the system
Upon entering the system, you will be asked to create a username and password.
The person to register your Institution will become the Institutional Security Administrator. You will need to decide who this should be, because this person will have some additional rights and responsibilities, such as:
Rights to grant access to others within you organization and assign user roles to those people.
Responsibility for maintaining and monitoring the security administration for the Institution.
**Institution Registration will begin two weeks prior to the go-live date in August

14. Registering your Institution is a very simple process
Go to AmeriCorps.gov
Access login area and click on “Register to create a new Institution account”
Enter the following information:
Institution name
Correspondence Address
EFT information (or payment address)
TIN
DUNS #
Title IV Code (for Education Institutions)
Contact name, and phone #
Click “Submit”

15. What else might I want to know?
What if I forget my password?
If you cannot remember your password, click “forgot you password?” on the login page. You will then be prompted to enter your username and your address. An will be sent to you with a link to change your password.
How do I select my notification method?
You have the option to select to have s sent to you to notify you a request is pending your approval. The default notification method will be to receive notification s. However, if you prefer not to receive s, the Institutional Security Administrator can change the notification method in the Institution profile.
Will we be able to have records of requests that are made through the system?
You will also always have access to historical records, because all records will be maintained in the Trust’s database. From your homepage, you can select “Historical Records” from the left-hand navigation bar where you can view and search past requests.
If I deny a request, do I need to explain why?
Yes; if you deny a request, you will need to add a comment to explain why it was denied. There will be a drop-down where you can choose from a list of reasons that would result in denial. If you don’t find the appropriate reason, you can select “other” and write in the rationale for your decision.
What are my access rights and roles as the Institutional Security Administrator for my Institution?
As an Institutional Security Administrator you will be able to grant access to others within you organization and assign user roles to those people. You will also be responsible for maintaining and monitoring the security administration for the institution.

16. Next Steps
Check the AmeriCorps.gov website for more information and updates on the launch.
We’ll notify you when the site is open for Institution registration. Expect this to happen in late July of this summer.
If you have any additional questions, please