SHRM Volunteer Leader Orientation State Council Membership CLA Roles / Responsibilities Phyllis Shurn-Hannah, SPHR Field Services Director

2 Today’s Agenda SHRM Overview SHRM Volunteer Leader Structure Roles/Responsibilities of Membership Directors SHRM Affiliate Program for Excellence (SHAPE) SHRM Volunteer Leader Communication SHRM Resources for Membership Director Leaders SHRM Staff – Regional Teams

3 SHRM Overview About SHRM The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Founded in 1948, SHRM currently has more than 575 affiliated professional chapters and 200 student chapters. SHRM headquarters is in Alexandria, VA. SHRM has more than 275,000 professional and student members in more than 160 countries. SHRM has over 350 staff members and more than 6,000 volunteer leaders! Visit SHRM Online at

4 SHRM Overview SHRM Board of Directors The Board of Directors provides leadership for SHRM by: Upholding SHRM's vision, purpose and values; Setting the broad policies, direction and priorities of the organization; Ensuring that SHRM has highly effective leadership; Providing fiduciary oversight; and Maintaining the integrity of SHRM services and products developed for the benefit of SHRM members. Bette Francis, SPHR SHRM Board Chair Brian D. Silva, SPHR, GPHR Chair Designate

5 SHRM Overview SHRM Leaders J. Robert Carr, JD, SPHR SVP, Membership, Marketing & External Affairs Henry (Hank) Jackson, CPA President/CEO Elissa C. O’Brien, SPHR VP of Membership

6 SHRM Volunteer Leader Structure SHRM’s Volunteer Leadership Structure Members

7 SHRM Volunteer Leader Structure SHRM Chapters are categorized into five sizes Size Small Medium Large Mega Super Mega Total Chapter Membership 25–100 members 101–300 members 301–500 members 501–1,000 members 1,001+ members

8 SHRM Volunteer Leader Structure “Fortune Forty” Initiative to assist chapters meeting neither requirement. By December 31, SHRM members and 51% of total membership must be SHRM members All chapters must meet the requirements by 12/31/16 SHRM Chapter Affiliation Requirements as of January 1, 2012

9 SHRM Volunteer Leader Structure SHRM’s Five Geographic Regions

10 Membership Director Position Summary: Provide leadership to membership activities in chapters, particularly assuring that chapter membership directors have access to resources necessary to recruit at-large SHRM members to chapters, local chapters members only to SHRM, and non-affiliated HR professionals to both organizations. Provide leadership to member engagement/retention measurement and strategies of chapters. Responsibilities: Provide leadership to chapter membership directors in all areas of membership responsibility. Assure that chapter membership directors have access to best available resources for member recruitment and retention: Track and report to state council statewide and chapter membership growth and other relevant membership data (e.g., demographic data on members). At-large members to chapters Local members only to SHRM Non-affiliated professionals to both organizations Engagement/retention of current chapter members Track and report to state council statewide and chapter member retention rates. Collect successful membership recruitment/retention initiatives to share with chapter membership directors. Provide forum – e.g. state council meetings, conference calls – for chapter membership directors to discuss membership issues and share successful recruiting/retention practices. Serve as resource for those chapters struggling to meet minimum standards in SHRM membership to assure that chapters are not disaffiliated for not meeting this requirement. Encourage uniform membership requirements for all chapters based on the SHRM model for membership qualifications. Attend state leadership conferences and state council meetings to assure representation for this critical area of responsibility. Requirements Must be an SHRM member in good standing. HR Certification Institute certification (PHR, SPHR, GPHR) highly desirable. Appointment is made by the state council director. Serves a term beginning the first day of January and ending the last day of December. May be reappointed for two additional one-year terms for a total service of three years. Roles / Responsibilities of Your Volunteer Position SC Membership Director- Job Description 1.Provide leadership to chapter membership directors in all areas of membership responsibility 2.Assure that chapter membership directors have access to best available resources for member recruitment and retention. 3.Track and report to state council statewide and chapter membership growth and other relevant membership data (e.g., demographic data on members).

11  STAR1% %  SUPER-STAR4.00% Membership Goals

12 SHRM Resources for Volunteer Leaders SHRM Monthly Membership Report

13 SHRM.ORG/VLRC

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16 Brochures for Membership Recruitment VLRC – UNDER MEMBERSHIP CLA

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18 Located in the VLRC – Membership CLA section

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20 SHRM Affiliate Program for Excellence (SHAPE) SHAPE resources are available in the VLRC:

21 Section 1 - Basic Requirements Part A – State Council in Good Standing (Required of all state councils) Part B – Successful Operating Practices (Required for award level consideration) Section II – State Focused Council Initiatives Section III – SHRM Affiliate Engagement Section IV – Measures of Success SHAPE

22  External Organizations: Chamber of Commerce NAAAHR Hispanic MBA’s Black MBA’s Young Professional Organizations  Internal Organizations: CLA’s State Councils Neighboring Chapters PARTNERING CAN MAKE THE DIFFERENCE!!!! PARTNERING CAN MAKE THE DIFFERENCE!!!!

23 Committee Members A committee is not just 1 person The more committee members the better Diverse committee members Age, race, disability, young professionals, language, etc. Meetings: mix them up

24 SHRM Volunteer Leader Communication Monthly SHRM Update

25 SHRM Resources for Volunteer Leaders Volunteer Leaders’ Resource Center – Chapter Leader Resource Guide – Chapter Leader Position Descriptions – Core Leadership Areas – Graphic Standards Manual for Affiliates – Volunteer Leaders’ Webcast Series – Membership Recruitment & Retention Toolkit – Programming Ideas – Web Site Resources – Resources for Working with Volunteers – AND MUCH MORE!!!

26 SHRM Resources for Volunteer Leaders Conference Calls & Webcasts Quarterly CLA webinars/conference calls Chapters by Size webinars/conference calls Volunteer Leaders Webcast Series Refer to monthly SHRM Update and/or VLRC Master Calendar SHRM Connect Form a chapter discussion group on SHRM connect

27 SHRM Monthly Update

28 SHRM Staff – Regional Teams Field Service Directors Located in the territory served Main point of contact for State Councils, Professional and Student Chapters, and other SHRM members in their respective states/territories Communicate and promote SHRM vision, mission and strategic priorities Ensure that chapters maintain affiliation standards and guide them in growing/retaining membership Serves as a strategic resource to chapters and state councils by providing guidance on succession planning, volunteer relations and other key affiliate issues Find your FSD at: SHRM » Communities » SHRM Regions, State Councils, MAC

29 SHRM Staff – Regional Teams Member Engagement Associates (MEAs) Located at SHRM Headquarters Primary contact for: Chapter rosters and member lists; audits Student chapters At-large labels Primary Chapter Designation forms Auditing and Chapter Financial Support Program (CFSP) payments Any documents you need mailed to you Promotional materials General questions Find your MEA at: SHRM » Communities » SHRM Regions, State Councils, MAC MAC/Pages/default.aspx

30 The New SHRM Credentials We believe these new credentials will become the globally-recognized standard of excellence in HR. We’ve created the SHRM-CP and SHRM-SCP to: o Encourage HR professionals to acquire the knowledge and behaviors that drive effective performance and career success, and contribute to positive organizational outcomes o Establish a certification that is highly relevant to employers, and meets the needs of business; o Grow certification in the HR profession; and o Create a new and universal standard for HR.

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32 Commitment to Chapters We recognize that with this change, SHRM Chapters may face some short-term challenges, which SHRM wants to help address. o SHRM Chapters in good standing will be designated as Preferred Providers for SHRM recertification programs at no cost. As Preferred Providers, chapters will have the opportunity to offer programs qualifying for recertification credit without pre-approval. (Offerings will be subject to audit.) o SHRM Chapters and State Councils in good standing will also be eligible for enhanced chapter support based on the number of SHRM certified members at the end of 2015 and 2016.

33 Thank You for Volunteering!