Copyright © 2010 Callbox. All rights reserved.
Largest B2B lead generation outsourcing company in the world More than 8 years of operation Over 500 sales and marketing professionals worldwide Offices in the following countries: USA, UK, Australia, Singapore, Malaysia, Hong Kong, New Zealand Callbox Sales and Marketing Solutions
Copyright © 2010 Callbox. All rights reserved. INDUSTRIES WE SERVE
Copyright © 2010 Callbox. All rights reserved. Industries We Serve Software Products IT Products and Services Advertising Services Financial Services Merchant Services Education and Training Healthcare Commercial Cleaning Other Industries Logistics, Real Estate, Travel, etc.
Copyright © 2010 Callbox. All rights reserved. MAJOR CLIENTS
Copyright © 2010 Callbox. All rights reserved. Over 6,000 companies served around the world Major Clients
Copyright © 2010 Callbox. All rights reserved. AWARDS Top 50 Teleservices Agencies Ranking 12 th in the US Market 10 th in the International Market Customer Interaction Solutions Magazine Top Outsourcer Awards Top Outsourcer of the Year 1 st in Percentage Growth of Sales Revenue 2 nd in Number of Business-to-Business Agents Contact Center World 2010 Leading Providers of Outsourced Sales and Marketing Services Listed as a Top SMO Service Provider based on Customer Satisfaction Ratings Recognized for Excellence Across Nine Performance Criteria The Black Book of Outsourcing
Copyright © 2010 Callbox. All rights reserved. OUR SERVICES
Copyright © 2010 Callbox. All rights reserved. Our Services Appointment Setting / Lead Generation Event Telemarketing Telephone Survey CREATE sales opportunities WithTELEMARKETING CREATE sales opportunities WithTELEMARKETING CAPTURE more leads online With WEB MARKETING CAPTURE more leads online With WEB MARKETING Targeted Call Lists List Management (Data Validation, Data Cleansing, Database/Client Profiling) CONTACT decision makers With SALES LISTS CONTACT decision makers With SALES LISTS Web Design Search Engine Optimization (SEO) Social Media Marketing
Copyright © 2010 Callbox. All rights reserved. TELEMARKETING
Copyright © 2010 Callbox. All rights reserved. The Callbox Process 8 Notice of Award of Contract Calling can begin within 2 weeks. 1 Kick-Off Meeting Within a Week of Award 2 Call Script Development Day after Kick-off 3 Product Training / Simulation Calls Day after Script Approval 4 Release of Database Within 3 Days of Kick-Off 5 Start of Calling Campaign Within 7 Days of Database Approval 6 Weekly Campaign Reporting PipelineCRM, Campaign Status 7 End-of-Month Campaign Summary Reporting Within 3 Days
Copyright © 2010 Callbox. All rights reserved.
The Call Campaign Flow Lead Identification / Appointment Setting Agent reviews Client's calendar prior to setting appointments. Lead Qualification Quality Analyst listens to call recording. Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification. START of Call Campaign Send to Quality Analyst Agent tags success calls as “For Lead Qualification" in the PipelineCRM. Lead Registration Leads/appointments approved by the QA appear in the PipelineCRM and on the Client’s calendar. Delivery/Web Pick-up PipelineCRM sends notification to the Client. Client follows link to view qualified leads and appointments scheduled.
Copyright © 2010 Callbox. All rights reserved. ONLINE MARKETING
Copyright © 2010 Callbox. All rights reserved. Website Design and Search Engine Optimization Website Analysis Keyword Research Content Writing On-Page Optimization Offsite Optimization Social Media Marketing
Copyright © 2010 Callbox. All rights reserved. LIST SERVICES
Copyright © 2010 Callbox. All rights reserved. List Services Database Validation/Verification Data Cleansing/Scrubbing Database/Customer Profiling Targeted Call List Creation
Copyright © 2010 Callbox. All rights reserved. OUR GLOBAL DATA WAREHOUSE
Copyright © 2010 Callbox. All rights reserved. The Callbox Data Warehouse Profiled by Country Over 20 Million Records
Copyright © 2010 Callbox. All rights reserved. LEAD Management: PipelineCRM ©
Copyright © 2010 Callbox. All rights reserved. Home Complete web-based CRM: sales pipeline update information and status upload proposals and related docs view history calendar and alarms task manager real-time activity tracker track agent's latest calls
Copyright © 2010 Callbox. All rights reserved. Calendar track appointments set by the Agent block dates/times for personal appointments view calendar of your individual sales team members.
Copyright © 2010 Callbox. All rights reserved. Leads search lead histories export lead list
Copyright © 2010 Callbox. All rights reserved. Reports view charts and tables reflecting campaign progress view full call histories customize and download reports Premium Features List Editor manage/edit/delete call list entries download current call lists Dataminer build targeted lists; filter by location, industry and business size
Copyright © 2010 Callbox. All rights reserved. Contact Us USA UK Australia New Zealand Singapore Malaysia Hong Kong