Interested in expanding your IT knowledge ? Need resources to refer end-users to ? Look no further.

Christine L. Vucinich Technical Education & Outreach Coordinator Duke University Office of Information Technology Academic Services – Training Abracadabra: Online training at your fingertips!

To supplement hands-on training opportunities offered at Duke. Assistance with project/coursework. Just in time learning (e.g. Help with a software question). Its cost effective & convenient! Why online training ?

1.lynda.com Online Training Tutorials 2.Microsoft E-Learning Courses 3.Learn IT Online Wiki Available Resources

lynda.com is an online tutorials training vendor – They are a leading education provider & preferred Adobe Training vendor. Library includes over 57,000 online videos in 938+ courses. The library includes both Intro & Advanced levels. Topics include: Adobe CS, Microsoft Office, Video Editing, Computer Programming, Migrating from Windows to Mac, Web Design, Database Design, iPads and more. Tutorials can be accessed on Mac or Windows – must meet basic systems requirements (QuickTime v. 7.5 or above & a JavaScript and Cookie enabled browser). Available 24-7 (at home or work) & new topics are added regularly! lynda.com Online tutorials

We piloted the tutorials at Duke from October 2008 – July Phases of the pilot included trying a few account types & integrating with the Duke NetID. Positive Feedback. Quality of tutorials: Over half of the pilot participants rated the tutorials the highest mark - excellent; Experience using the tutorials: 86% rated their experience good or very good. Over 106,000 movies were viewed from Oct – present. lynda.com at Duke

Accessing lynda.com Users are directed to a getting started page! A limited amt. of dedicated accts are available. Faculty & trainers have priority.

Lynda.com is being used university-wide. Some examples: Richard Lucic, Assoc. Chair - Dept. Computer Science, uses the tutorials with his students in the ISIS Program. Charles Parker, Department of Electrical and Computer Engineering, manages a lab and refers a large number of grad students to the tutorials for basic computer knowledge and Photoshop training. Nancy Walden, Duke Health System wanted to help her office transition to new version of Word. They watched tutorials together – and ate popcorn! Terry Banfich, Trainer, University Development conducted “lunchbox” sessions for administrative staff when her dept. migrated to Outlook. Cam Lawler, IT Director - Duke Alumni Association, and two of his staff will be going through Web Design and Adobe Training in the new year. One of our student staff used it to learn & develop Illustrator skills to help land a summer internship! Case Studies

These courses are available as part of Duke’s recent Microsoft license agreement. Tutorials include applications such as Word, Excel, Project, Outlook, PowerPoint and systems such as Windows XP and Windows Vista. (Does not include access to online certification courses.) These tutorials can only be accessed using Internet Explorer on Windows. They are available Microsoft E-Learning Courses

To access the courses you must have a Windows Live™ ID go through initial activation steps. You must use Duke To access the tutorials, go to: Accessing Microsoft Tutorials

This wiki is created/maintained by the Duke Trainers’ Group, an informal working group of trainers throughout the university. Access 24-7 by going online to: or Know additional resources we should add? Learn IT Online Wiki

Look for links to free training for OIT Site-Licensed Software (e.g. MatLab, SPSS, EndNote & more).

1.Have a plan/goal in mind. 2.Dedicate/block off time on your calendar. (At work, check with your supervisor if approved as professional development.) 3.Eliminate distractions – Get away from your “office space” if permitted. Use a laptop in a quiet room (get away - just as if you are going to a face-face training session). 4.Use headphones! 5.Hang a “Training in Progress/Do Not Disturb” sign. Tips for Online Training Success Computer scientist Richard Lucic works with senior Alex Ho. | Photo: Duke University Photography - Les Todd

Feedback Welcome Tell us what you think. We have an overall Online Training Program evaluation form linked from our website. Ideas or suggestions for new lynda.com topics? Send them to so we can send to our lynda.com rep. for consideration. to tell us your online training story! You just might be selected to be featured on our website or in an article (e.g. Duke or

Thank you. Questions? Contact if you have any questions about getting Join the OIT Training Announcement list (details on the OIT Training Website): Contact Information: Christine L. Vucinich