Transformational Leadership and Servant-Leadership

Leading versus Managing Leading AND Managing

Different Leadership Styles Transactional Laissez-faire Transformational Leadership Servant-Leadership

Robert K. Greenleaf’s vision takes us from a Power Model to a Service Model, or to use Margaret Wheatley’s metaphor, from a “hero” to a “host.”

Describe a servant-leader… Trustworthy Trusting Deep listener Aware Inviting Holistic Persuasive Inspiring Sees the big picture Thinks ahead

Ten Characteristics of Servant Leadership Listening: A servant leader wants to understand, and is willing to take the time to cultivate a discipline of good listening. Empathy: "The servant as leader always empathizes, always accepts the person, but sometimes refuses to accept some of the person's effort or performance as good enough." Healing: The servant-leader has a holistic approach to work, knows the importance of the whole person and not just someone's usefulness as a worker The Greenleaf Institute

The Greenleaf Institute Awareness: The leader cultivates a high degree of awareness and alertness to what’s occurring inside and outside the organization Persuasion: A good leader persuades, and does not coerce; knows that people support what they help create Vision: The leader maintains the ability to see and articulate the goals, especially in the midst of crisis The Greenleaf Institute

The Greenleaf Institute Foresight: People trust the leader’s foresight and good judgment in setting the direction towards the goals Stewardship: A servant leader has a sense of holding something in trust for others in the future, a sense of stewardship towards the institution and community Commitment to growth in people: Demonstrates a commitment to growth, of him- or herself, of those he or she leads, of the program or institution The Greenleaf Institute

The Greenleaf Institute Community-building: The good leader is committed to building a positive sense of community in the workplace. Good leaders have a sustaining spirit (entheos, root of “enthusiasm”) that supports the group towards the pursuit of the goals. The Greenleaf Institute

“It is easy to be heavy, hard to be light.” ~G.K. Chesterton AND… Maintains essential qualities under stress Cultivates and appreciates a sense of humor! “It is easy to be heavy, hard to be light.” ~G.K. Chesterton

How can you tell if servant-leaders are present? Because of their leadership, the people they serve and lead grow.