Principles of Communication Chapter 3: Perception and Self

SCOPE Chapter 3 Lecture and Discussion: Describe Self-identity and Motivation Realise Importance of Knowing Oneself Discuss Impact of Perception on Professional and Personal Lives Chapter 3 Case Study Instructor Review Student Q&A Dusit Thani College 1/23/2015

“We see the world, not as it is, but as we are” – Talmud (or Anais Nin) Dusit Thani College 1/23/2015

Maslow’s Hierarchy of Needs Abraham Maslow "A Theory of Human Motivation" In 1943 "What a man can be, he must be.“ Maslow, 1954 Dusit Thani College 1/23/2015

Maslow’s Hierarchy of Needs Dusit Thani College 1/23/2015

Maslow’s Hierarchy of Needs Noisy? Dusit Thani College 1/23/2015

3.3 Concepts of Self, Perception, and Communication “Who am I?” “Am I what other people say I am, or am I who I say I am?” Profound questions….. How we answer them depends both on how we see ourselves and how others see us. Dusit Thani College 1/23/2015

3.3 Self-Concept Your self-concept is how you think and feel about yourself. Our sense of self comes from our communication with others. Your culture tells you what is right or wrong, and what is beautiful or ugly… Dusit Thani College 1/23/2015

3.3 Self-Concept Tarzan is a story about a man who thinks he is an ape because he was raised by apes. We are products of our environments. Our parents, our friends, and our teachers all tell us who we are through reflected appraisals – messages we get about ourselves from others – as well as what to say… scripts. “Say thank you to the nice lady” Dusit Thani College 1/23/2015

3.3 Self-Concept Most reflected appraisals come from things people say. Your college speech instructor may say you are a good speaker… …your peers may say you are a good friend… …and your coach may tell you that you must work harder. These create your self-concept. Dusit Thani College 1/23/2015

3.3 Self-Concept Good or bad decisions become Positive messages = Positive self-concept Positive self-concept = good decisions Negative messages = Negative self-concept Negative self-concept = bad decisions Good or bad decisions become self-fulfilling prophecies – events or actions that occur because we expect them. Dusit Thani College 1/23/2015

3.3 Self-Concept When we compare ourselves with others to see how we measure up, we are making social comparisons. “Do I look as good as she does?” “What grade did you get on your midterm?” At some point in your life, you begin to see yourself in your own way… self-perception. Dusit Thani College 1/23/2015

3.3 Self-Concept For most of us, psychological safety – the approval and support that we get from familiar people, ideas, and situations – is important. A psychological risk involves taking a chance on something new. Taking a psychological risk helps improve one’s self-concept… hopefully. Dusit Thani College 1/23/2015

3.4 Improving Self-Concept Look in the self-improvement section of any bookstore or library…. Books will not improve your self-concept… only you can do that. Internet chat and social networking are not the answer. Dusit Thani College 1/23/2015

The ICEBERG Model Dusit Thani College 1/23/2015

The JOHARI Window open arena hidden - facade blind spot (POTENTIAL) Luft, J. and Ingham, H. (1955) “The Johari window, a graphic model of interpersonal awareness”,  Dusit Thani College 1/23/2015

3.5 Perception While your self-concept is how you see yourself, perception is how you look at others and the world around you. How you look at the world depends on what you think of yourself, and what you think of yourself will influence how you look at the world. Dusit Thani College 1/23/2015

select the information 3.5 Perception Process Perception is a THREE STEP PROCESS select the information organize it interpret it Dusit Thani College 1/23/2015

3.5 Perception Look at these three triangles… These expectations or predispositions to respond are a type of perceptual filter called psychological sets. What you see is what you expect to see. Dusit Thani College 1/23/2015

3.5 Perception Consider GESTALT Deletions - blotting out, erasing, or canceling information—must occur first, because your physical senses are limited because of your beliefs Additions are added to meet expectations. Distortions adapt information to fit our needs Consider GESTALT “the whole is greater than the SUM of the PARTS” Dusit Thani College 1/23/2015

3.5 b Visual Perception - Gestalt Figure / Ground Dusit Thani College 1/23/2015

3.5 b Visual Perception - Gestalt Closure Dusit Thani College 1/23/2015

3.6 b Visual Perception - Gestalt Proximity Continuity Dusit Thani College 1/23/2015

3.5 b Visual Perception - Gestalt Similarity rows or columns? Dusit Thani College 1/23/2015

3.5 b Visual Perception - Gestalt Dusit Thani College 1/23/2015

Dusit Thani College 1/23/2015

Dusit Thani College 1/23/2015

3.5 Perception Generalizations involve drawing principles or conclusions from particular evidence or facts. All future experiences are filtered through that belief, information that contradicts the belief is deleted, and you distort other information so it will support the belief… what we call perceptual filters. Dusit Thani College 1/23/2015

BREAK! Now, take a 30-minute break and then return to the class to work on your term paper focus. Enjoy! Take a break! Dusit Thani College 1/23/2015

Handout Review You will now be given a handout with comprehension questions. Use the book and the notes you’ve taken to answer the questions as best as possible. You have 45-minutes to complete the handouts and return them to the instructor at the end of class. Dusit Thani College 1/23/2015

HOMEWORK! Go to the copy shop next to the canteen and get a copy of Unit 4: Listening. Read Unit 4 and complete sections 4.1 Key Vocabulary and Chapter 4 Review: Case Study. Dusit Thani College 1/23/2015