Survival Guide to Western Countries Instructor: Zhu Yaoyun

Whether you are planning to travel, or live, in western countries, or just curious about the cultural differences, this lecture may be for you! It offers the basic and essential information that may quickly help you avoid common misunderstandings, find you feet after arrival, and settle in smoothly. Photo sources: Welcome to this survival guide!

Vital Topics Covered Include: 6. Socializing2. Housing3. Money4. Shopping 1. Transport 5. Food and Drink

1.1 By air Departure process 出发程序 On board 在飞机上 Arrival Process 到达程序 1.2 By land Rent a car Catch a cab Picked up by a limo 1. Transport

1.1.1 International Departing Procedures 乘机手续 安全检查出发手续 前往登机

1.1.1 International Departing Procedures (1) Check-in 办理登机手续 -Ticket check -Route and flight number confirmation (2) Luggage Delivery 交运行李 Check-In Baggage Inspection —pack by whom? —restricted /prohibited articles? —tag to? (3) Seat preference — window seat / aisle seat —report to transfer desk 转机柜台 for seating assignment to (4)Getting Boarding Card 领取登机牌 001 survivalenglish15-check in.mp3 Image

(1) Check-in ---Many ways to check in Go to your airline's ticket counter at the airport ---Use the screens located above the check-in counters to determine where your airline is checking in. Use a self-service ticket kiosk (SST) in the airport lobby Online through an airline’s website up to hours before departure. SMS (Short Messaging Service) Check-in --designed to reduce hassle and offer more convenience



(1) Check-in documents Visa Passport Passport:

(1)Check-in documents --an airline ticket class

Buy Ticket ce/SeatChoice.htm Avoid bulkhead seats (that's where they usually put babies) and the last rows (too close to the bathroom).

(3) Boarding card

(1) Check-in Times DestinationRecommended Check-in Time Check-in Deadline Boarding Gate Deadline To/From USA90 minutes 60 minutes 20 minutes To/from International 120 minutes60 minutes 30 minutes Exceptions Beijing & Shanghai 150 minutes 60 minutes 30 minutes Caracas180 minutes 120 minutes 30 minutes Whichever way you to choose to check-in, make sure you do so before the check-in deadline. ALLOW EXTRA TIME FOR PARKING, TICKET COLLECTION AND POSSIBLE CONGESTION.

(2) Bag Drop 交运行李 At Bag Drop desk, after you’ve checked in, and an agent will tag and take your baggage. Kirsty Wigglesworth / AP hand /cabin / carry-on baggage Checked / Hold baggage

(2) Bag Drop Find out your checked and hand baggage allowances. You may have to pay.excess `baggage charges for oversized / overweight bags.

(2) Bag Drop --- Check-In Baggage Inspection You may not carry knives or similar items on board. If you wish to take such items with you, you must put them in your check in baggage before inspection. If any knives or other dangerous items are discovered in your cabin baggage, you will be asked to dispose of them.

1.1.1 International Departing Procedures Check In Bag Drop Boarding Pass

Carry-on baggage inspection and body search.. Your carry-on baggage will be put through an x-ray machine. VgnVCM e120a____&Ct=B2C_CT_PRESS_RELEASE&ChPath=Corporate%5EMedia%20Centre%5ENews%20Releases% 5EResults You will walk through a security gate and you may be frisked. ---Remove all metal objects prior to passing through the metal detectors.

(1) Going through the Customs 海关检查 (2 ） Immigration 边防检查 (3 ） Quarantine 卫生检疫

(3 ） Quarantine The role of the Quarantine and Inspection Service is to prevent the entry into a country of exotic pests, diseases and weeds that could affect plant, animal and human health and the environment. On the passenger declaration card, you must tick YES if you have any food or goods of plant or animal origin. Prohibited or unwanted items you don't wish to declare should be dropped in the quarantine bin on the way to collect your baggage.

（ 1 ） Going through Customs Customs officers collect import duties and sales tax, check passengers and baggage for (1)Dutiable (2) controlled (3) or prohibited items. When you arrive at the checkpoint, you are required to declare fully and correctly the above items that you are carrying at the --- Red Channel Green Channel

(2) Immigration Visitors must have ready for presentation at the border documentary evidence of the purpose of the visit means of support for the duration of the stay accommodation arrangements.

Duty Free shop SwitzerlandSwitzerland. Wait in Lounge

International Passenger Terminal Third Floor

1.1.1 International Departing Procedures Getting through Security Check 通过安检 Quarantine 卫生检疫 Customs 海关检查 Immigration 边防检查 Waiting and Boarding 候机、登机 Check In Bag Drop Boarding Pass

1.1.2 On Board (1) Security video 008Security video (2)How to travel comfortably (3) In-flight services (4)Announcement (5) Immigration Incoming Passenger Card

1.1.2 On Board --How to travel comfortably in an airplane Chewing gum, yawning or sucking on hard candies can help to relieve the pressure that builds up in your ears as the airplane ascends and descends. Drink plenty of water while onboard the aircraft to avoid becoming dehydrated during the flight. Do light stretching exercises in your seat and walk through the cabin frequently (when safe to do so).

1.1.2 On board (3)In-flight services NOTE It can be disappointing when you do not get the level of service you expect from an airline, and frustrating when you try to get redress. But the reality is that there are no regulations setting out what airlines must provide in terms of in-flight service, nor is in-flight service included in the airlines' contracts with their passengers. Photo Source:

1.1.2 On board (4) Announcements Landing announcement

1.1.2 On board (5) Immigration Incoming Passenger Card

1.1.2 On Board (1) Security video 008Security video (2)How to travel comfortably (3) In-flight services (4)Announcement (5) Immigration Incoming Passenger Card

1.1.3

At Immigration Source of audio clips: Top-up Listening 1 by Chris Cleary et al. The immigration control officer will then conduct a short interview. Different immigration officers, in different ports, give varying of amounts of time allowed, when you clear in. 69 immigration-100 分 1.wma 68 immigration-100 分 1.wma

Check the information board for the name of your airline and flight no. and collect your baggage from the appropriate carousel.

When returning home, you’ll be required to clear Customs Service and declare all articles you acquired abroad. If you are bringing large or expensive items (such as snow machines, skis, cameras, etc.), it’s a good idea to register them with Customs before you leave the country –or have proof-of-purchase with you to ensure easy clearance on your return trip.

Transfer Flow