2. Preparing for departure Confirmed dates and itinerary Coverage Optional excursions Passports and visas Emergency contacts Tipping Spending money Packing Flights Arrival Tour Director Hotels Rooming Meals Your resources Tools to travel with A world of support

3. Costa Rica- Touch of the Tropics Departure date: Thursday, February 13, 2014 Return date: Friday, February 21, 2014

4. Our itinerary:

5. For just $145 your plan covers: Illness and accident Baggage and property Tour cancellation and interruption Flight delay 24-hour access to an English-speaking representative Deadline for enrollment is 35 days prior to departure: January 11 th, 2014 If you miss this deadline and still wish to add a coverage plan, call EF Customer Service at 800-665-5364. All-Inclusive Coverage Plan

6. Optional excursions Enjoy a horseback ride Attend a Folklore Evening The deadline to enroll on any new optional excursions will be 50 days prior to departure.

7. All travelers are responsible for securing necessary documentation Carry a copy of your passport with you and also leave a copy at home. Belize Brazil, and Ghana require parental authorization for minors to travel. Make sure you have submitted the waiver to participate in optional activities Passports and visas Valid passports are required for all travelers. Name and gender listed on your EF account must exactly match passport information. Passports must be valid for 6 months after tour. Non-U.S. citizens may require special visas or other travel documents.

8. EF will use the emergency contact list if they need to communicate any information while we’re on tour. Emergency contacts cannot be traveling with this group and must be available for the duration of the tour. Confirm your emergency contacts at least 30 days prior to departure. Make sure your information is correct and up to date. All changes can be made on your personalized website. If you are contacted with an emergency, call the next person on your list to relay the information. Emergency contacts

9. Bus driver: $3 per day per participant $3 per day x __ days of tour = $__ per person Tour Director: $6 per day per participant $6 per day x __ days of tour = $__ per person Local guides: $1-2 per local guide per participant Tipping Total: $___ per participant

10. ATMs are the best way to get money. Don’t bring traveler’s checks, they can be difficult to cash. Notify your bank or credit card company that you’ll be abroad. Bring the equivalent of $50 in the currency of your arrival destination. We are responsible for our lunches and tipping. Spending money

11. Packing Pack light: we will be responsible for loading our own luggage on and off the bus and into hotels. You are responsible for any luggage handling fees charged by the airlines. See the fees at: eftours.com/baggage eftours.com/baggage Carry any valuables or medications in your EF backpack or carry-on. Pack a change of clothes in your carry-on in case your luggage is lost. A full packing list can be found in the Travelers’ Handbook or at: eftours.com/packinglisteftours.com/packinglist

12. In-flight meal requests Contact the airlines at least 72 hours prior to departure. Baggage allowance Confirm baggage allowance with each airline before departure. You’re responsible for any associated fees. eftours.com/baggage eftours.com/baggage Seat assignments Our seats will be assigned at check-in. Your ticket Frequent flier miles cannot be redeemed, and tickets are not eligible for upgrade. Flights

13. We’ll meet our Tour Director once we have cleared customs and claimed our baggage. We might have to wait at the airport for other groups. We will start the tour right away and won’t check in to our hotel until the end of the day. Staying awake throughout the arrival day is the best way to beat jet lag. Taking a nap might make you feel worse. Arrival

14. Our dedicated Tour Director will be with us the whole time to handle logistics and provide suggestions for activities. All Tour Directors are trained to handle challenging situations and emergencies that might arise. Tour Directors have 24-hour access to local EF offices, as well as our worldwide and North American headquarters. Tour Director

15. Hotels Generally, hotel rooms are smaller than in the U.S. Many hotels may not have air conditioning or elevators, and late check-ins may be necessary. Wi-Fi will not always be available in hotels.

16. Students are roomed 3-4 per room in a combination of twin and shared double beds. Adults will share twin rooms with other adults. Students may be roomed with EF travelers from different schools. Rooming

17. Meals Breakfast typically includes cereal, bread, juice, coffee and tea. Lunch is included on Costa Rica tours. Dinners will be a mix of local cuisine and familiar dishes and will be a preset meal for our entire group, rather than ordering from a menu. Food portions are smaller than they are in the U.S. Table water is included, other beverages are an additional cost. Bottled water is included in countries where it is deemed necessary. Inform us of any allergies.

18. Traveler’s Handbook: You should have received this 30 days after enrollment. Safety Handbook: Look for it in the mail about 50 days prior to departure. Personalized website: Log in to watch destination videos, review your itinerary and find hotel and flight information as it becomes available. Your resources

19. Pocket Guide For Expert Travel: A collection of tips and tricks that will come in handy on tour. EF Backpack: Great for your carry-on bag or for use during the day. Emergency Calling Card: How to reach the local equivalent of 911 while abroad. Tools to travel with

20. A world of support EF Emergency Support Numbers From the U.S.: 800-637-8222 While abroad: 001-617-619-2913