Avaya Aura ™ A New Era of Business Communications Tracy Fleming UC Lead CSE Avaya

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Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. CS 1000 Release 7.0 GA July 2010  Beta trials for release 7.0 will begin in June 2010, with release 7.0 to be GA July  - this release will support CS 1000E HS ( High Scalability ) solution. It will support 100, endpoints  - CS 1000E HA will support approximately 40,000 endpoints  - will support SIP Survivable Media Gateway ( SSMG ) which will allow to overcome 80ms round trip delay with 1000 branches for CS 1000E HS or 500 branches for CS 1000E HA  - SIP Line and Trunk enhancements  - Introduce network wide soft media services ( better scaling than Meridian feature cards MiRAN card, Conference card and Music ) with soft switch deployment on COTS server.  - support for Mobile-X over SIP trunking with Mid-Call feature capability.  - Call Server / Signaling Server Co-Res on COTS.  - IPv6 support for government requirements. ( support both v4 and v6 at same time )  - Linux core continuation will be approximately 90%  - Native UC enhancements with integrated IM and Presence offer  - support for third party IP attendant console tunneled via SIP  - UCM / System Management and Security improvements  - PI PEP Integration  - New HDW - CPMG-32 ( branches less than 100 users ), CPMG-128 ( branches approx 800 users ), CP DC ( dual core ) 128 DSP daughter card

Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. CS 1000 Release 7.5 GA November 2010  - NRS evolution to Aura Session Manager  - Extended use of Aura Presence Services  - CS 1000E SIP peer interworking with Aura  - First release of a Common Management solution coming from UCM / Avaya System Manager  - Interop with MM and new unified messaging ( CallPilot remains available as well )  - Common IBM / Microsoft interworking solution  - Sequenced Application Access as Implicit User

Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Core Solutions that Scale 3 Unique Data Solutions for UC/CC  Resilient Core Switching – Switch Clustering Architecture – Same Architecture from Large to Small – Price / Performance Leader – TCO – Simple / Efficient Networking  UC Mobility – Next Generation WLAN – Highly Scalable with Low Latency – Support for data, voice, UC, CC – Guest Network Access UC Mobility with Wireless LAN 8100 Edge Solutions with ERS Stackables  Resilient Edge Switching – Chassis Resiliency for Price of a Stackable – Auto Unit Replacement (Image / Config) – Price / Performance Leader – TCO – Full Lifetime Warranty with NBD Replacement

Avaya Aura – New Execution Model Communication “services” vs. systems“Enlightened Incrementalism” vs. “Big Bang”User centricity vs. network or platform centricity

7 © 2009 Avaya Inc. All rights reserved. PastFuture Present Access Connection Mgmt Application Access Connection Mgmt App TDM/ISDN IPH.323 SIP “IPT” “E-IMS” Presence SOA Connection Mgmt Application Evolution of Communications Architecture

8 NDA - BusinessPartner Discussion © 2009 Avaya Inc. All rights reserved. Architecture Differentiation o o o Soft-switch or “Big UC-PBX” o o o Session Manager Session Manager Session Manager Feature Server Feature Server Feature Server SP CompetitorsAvaya Aura  Siloed system, just bigger  Soft-switch = fewer/inconsistent features  Every user controlled by one big system  New features require system upgrade  Other vendor apps are just “adjuncts”  Single point of application control  Scale limited by max system size  New system = rip and replace  Three-tier IMS-style secure architecture  CM feature server = same features  Easily deploy/license ecosystem of apps  Blend feature servers on same session  Open ecosystem, normalize vendor SIP  Highly redundant, globally distributed  Massive scale, easy incremental growth  Incremental = immediate cost savings

9 © 2009 Avaya Inc. All rights reserved. MX Avaya Aura™ Architecture – Tactic View Cs1k 6.0 o o o 3 rd Party PBXs System Manager MM VP Session Manager Avaya Aura Core SBC Service Providers SIP Trunks Media Servers Access Connection Application Session Manager Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.© 2009 Avaya Inc. All rights reserved. Meridian 25.4

10 © 2009 Avaya Inc. All rights reserved. MX Application Platform Avaya Aura™ Architecture – Strategic View App 3 rd Party SIP endpoints Application Platform App System Manager App MM VP CM Session Manager Avaya Aura Core Media Servers Access Connection Application Session Manager Avaya one-X ® SIP endpoints CM Feature Server

11 © 2009 Avaya Inc. All rights reserved. SIP A/S VoIP MM App Avaya Aura™ Architecture Benefits IPS SIP A/S App CM 3 rd Party Terminals CM o o o G860 3 rd Party PBX PSTN SBC SIP Trunks TDM Trunks System Manager Media Servers App One-X Endpoints SM 9) Hardware reduction 6) In-house conferencing 7) In-house self service 8) Reduced Management Cost 3) Reduce Edge Trunking 4) Tail End Hop-off 1) On-net Calling 2) Centralized Trunking 5) Enhanced SIP services SM CM-BE o o o MX

12 Ubiquitous Telephony Presence* Microsoft Office Communicator * Provided the user is logged into Microsoft Office Communicator one-X Deskphone (SIP or H.323) TDM / Analog Office Cell Phone: Extension to Cellular / Avaya one-X Mobile Mobile Teleworker/ Remote one-X Communicator one-X Portal one-X Portal IP Softphone Any Phone IP Softphone VPN Remote

13 © 2009 Avaya Inc. All rights reserved. Avaya Unified Communications All Inclusive Delivering Value to The Business User Communication Manager Communication Manager Communication Manager Communication Manager Avaya one-X ® Mobile Avaya one-X ® Mobile Extension to Cellular Communication Manager Communication Manager Communication Manager Communication Manager Avaya one X ® Portal VPNremote Avaya one-X ® Communicator Avaya one-X ® Communicator Avaya one-X ® Communicator Avaya one-X ® Communicator MS OCS & IBM Sametime MS OCS & IBM Sametime MS OCS & IBM Sametime MS OCS & IBM Sametime Avaya one-X ® Mobile Avaya one-X ® Mobile Extension to Cellular Available Optional Video - ® Portal W/Intelligent Presence Server Avaya one-X ® Portal Avaya one-X ®

14 © 2009 Avaya Inc. All rights reserved. Aura TM Sequenced Applications CM Origination (user #1) Termination (user #2) Session Manager Direct MediaUser #1User #2 APP Termination (user #2) Origination (user #1) Termination (user #2)

15 © 2009 Avaya Inc. All rights reserved. Aura TM Sequenced Applications Origination (user #1) Session Manager Direct MediaUser #1User #2 Billing Service Voice Authenticator Call Blocker Enhanced Caller ID Converter Personal Assistant CM

STAY TUNED FOR ANNOUNCEMENTS THAT WILL UNLEASH THE POWER OF SIP AND APPLICATIONS DESKTOPMOBILEVIDEO © 2010 Avaya Inc. All rights reserved. 16

17 © 2009 Avaya Inc. All rights reserved. thank you A New Era of Business Communications