Company LOGO State of Alaska Exchange & Active Directory Project Enterprise Technology Services ETS is a customer driven team that provides world class enterprise technology services for all branches of state government.

Introductions Dept. of Administration / Enterprise Technology Services (ETS) Mike Callahan, Director Jan Moyer, Deputy Director & Dave Blaisdell, Deputy Director Russell Kunibe, Exchange & AD Project Manager Teri Rasmussen, Project Management Office Sharon White, Project Communication Officer Jeff Milton, Training Coordinator Dept of Education and Early Development Dean Dawson, CRM State Records Manager Cheryl Kirk, Data Bank Computers Tara Larsen; Allen Abrahamson; Robert Cannon Refreshments provided by Dell computers

Exchange & AD Project Team

Agenda Introductions Town Hall Meeting Objectives Overview and Success Factors SOA Implementation Quick Look at Outlook Mail Management and Archiving Microsoft New Technologies Question & Answer Session

Meeting Objectives Share information about the statewide Messaging and Directory project Demonstrate the benefits of the new systems – How , calendars and archives all work together for everyone! Present the timeline for the project phases – What’s happening now? What happens next? Provide an opportunity to chat with the experts and/or have a hands-on test drive!

Overview – Vision Statement The State of Alaska will establish a centralized enterprise directory and /Collaboration system based on Windows 2003 and Exchange 2003 or successor products for state employees serving within the Executive Branch. Enterprise Technology Services (ETS) will assume responsibility for the maintenance of the enterprise suite of infrastructure services, but ownership and control of the Active Directory objects within the enterprise will remain under agency discretion. This allows the State of Alaska to benefit from a centralized offering and consolidation, without sacrificing the relationships between agency IT Staff and agency end users.

Project Objectives  Single Enterprise Exchange , calendaring and mobile devices support  Single Authentication / Active Directory  Support for Enterprise Data Security Requirements  Appropriate Staffing, Training and Responsive Change Management  Ability to Consolidate/Migrate File and Print Services  Maintain Service Delivery Level to Remote Locations  Responsive Customer Service  Active Directory as the State’s authoritative directory service

Overview  Project 1: Enterprise and Calendaring  Project 2: Enterprise Active Directory  Project 3: Enterprise Enhancements

Overview – Key Benefits  A Single and Calendaring System through Outlook 2003 or Outlook Web Access.  Tools to increase collaboration internally and between agencies.  and Calendaring global address list or departmental address lists to facilitate communication within and between departments.  Provide the foundation for the sharing of documents or applications across agencies.  Cost saving due to server consolidation.  Leverage support and training costs because departments have similar systems.  Provides a common technology platform that enables the re-use of resources across the state.  Provide a method to evaluate, address, and formalize enterprise wide processes, applications, and exceptions.

Overview – Address  Each state employee will have a new address starting June 1, 2007 Example: Display Name: Smith, Richard (DOA)  sent to your old address will automatically be delivered to your new box

Overview - Migration When Will My Department have the New & Calendaring System? Early Adopters May 15 – June 1 st All others between June 1 – July 9, 2007 Each department has designed a migration plan to best suit the business needs of their staff.

Overview–Help Desk / Support Who Do I Call When I Need Help with the New & Calendaring System? Contact the same person you currently contact for support

Overview - Training  ETS has completed Outlook training in Anchorage, Juneau, Fairbanks, Kenai, Soldotna, Bethel, Nome, Ketchikan, Wasilla & Palmer.  Over 200 IT Staff have received training.  Over 750 employees have received Outlook Subject Matter Expert (SME) training.  Manuals and On-Line Training materials are available on the project website: /

April JuneApril AugOctDecFeb June AugDecFebApril Active Directory DETAILED EXCHANGE DESIGN Approx 24 wks TEST LAB Messaging Consolidation ARCHIVE DESIGN SET-UP & BUILD (Central AD) PROJECT MANAGEMENT ASSESSMENT & ONSITE WORKSHOPS MIGRATION DESIGN & TESTING Production Test & Pilots PRODUCTION SUPPORT DEPARTMENTAL AD PILOT ROLL-OUT’S AD MIGRATION PLANNING SET-UP & BUILD EXCHANGE DEPARTMENT AD MIGRATIONS DEPT MIGRATIONS DETAILED AD DESIGN REMOTE LOCATION REMEDIATION ARCHIVE MIGRATION SET-UP & BUILD ARCHIVE 2008 High Level Project Timeline ENTERPRISE CALENDAR MIGRATION DECOMMISION LEGACY SYSTEMS ENTERPRISE AD INFRASTRUCTURE REMEDIATION AND BUILD AD POPULATED WITH ALL EMPLOYEES June