June 2004 I NFORMATION T ECHNOLOGY R ESOURCES Technology Assistance Center Academic Computing Systems Administration Operations Network Services Information Systems/ Computer Services

June 2004 Technology Assistance Center RU’s Technology Assistance Center (TAC) provides telephone support to help troubleshoot hardware and software related technical issues. Mon – Fri 8:30am – 5:00pm (540) (540)

June 2004 New places to save your work USB memory stick RU Home directory / “H Drive” Saving to your “H Drive” is the most reliable way to store your work. Information saved on your “H Drive” is available on drive H: of any University computer or anywhere you have an Internet connection via the My Files tool in the RU – Portal.

June 2004 Walker Technology Center Located 2nd Floor Walker Hall Includes all University course software Wireless b/g network access Scanners, copy machine, flat panel monitors, and color printers Located 2nd Floor Walker Hall Includes all University course software Wireless b/g network access Scanners, copy machine, flat panel monitors, and color printers Mon. – Thur. 7:00am – midnight Fri. 7:00am - 6:00pm Sat. noon – 6:00pm Sun. 2:00pm - midnight

June 2004 Multimedia Classrooms Instructor ComputerInstructor Computer DVD and VHS PlayerDVD and VHS Player Document CameraDocument Camera Internet ConnectionInternet Connection Cable TVCable TV Microsoft Office XP and Windows XPMicrosoft Office XP and Windows XP Over 70 classrooms on campusOver 70 classrooms on campus State of the Art TechnologyState of the Art Technology Dell and Macintosh ComputersDell and Macintosh Computers Ceiling Mounted ProjectorsCeiling Mounted Projectors University Course SoftwareUniversity Course Software SpeakersSpeakers

June 2004 University linksUniversity links Student recordsStudent records Account informationAccount information access access Financial aid informationFinancial aid information Class schedulesClass schedules Cafeteria menu’sCafeteria menu’s Current weatherCurrent weather Top news storiesTop news stories Campus eventsCampus events Local newsLocal news Highlander Connection – RU Portal Highlander Connection – RU Portal

June 2004 Whitt Hall Computer Labs Room 222 and 228 College of Business Multimedia Classrooms Room 222 and 228 College of Business Multimedia Classrooms

June 2004 Tablet Computing The next generation in mobile computing now! Take notes in digital ink. The next generation in mobile computing now! Take notes in digital ink.

June 2004 What is a Tablet PC? A fully functional notebook computer that runs Windows XP Tablet PC EditionA fully functional notebook computer that runs Windows XP Tablet PC Edition Runs all Windows XP ApplicationsRuns all Windows XP Applications In addition to standard notebook functionality, the tablet provides:In addition to standard notebook functionality, the tablet provides: –Digital Ink capabilities allowing for pen-based markup of documents and handwritten notes –Handwriting recognition –Voice Recognition

June 2004 Gateway m275 Convertible $1880$ –1.5GHz –14.1” Monitor –512 MB Memory –40GB Hard Drive –Extra Battery –3 Year Warranty

June 2004 Where are scanners available? Multimedia Center (McConnell) Multimedia Center (McConnell) Walker Technology Center (Walker Hall) Walker Technology Center (Walker Hall) Teaching Resource Center (Peters Hall) Teaching Resource Center (Peters Hall)

June 2004 Walker Lab Facility Wireless Connections Flat panel Monitors Windows and Macintosh PCs Color Laser Printer Color Transparency Printer Lab Reservation system Plasma TV Wireless Connections Flat panel Monitors Windows and Macintosh PCs Color Laser Printer Color Transparency Printer Lab Reservation system Plasma TV

June 2004 How do I connect to the Internet? On CampusOn Campus EthernetEthernet WirelessWireless Off CampusOff Campus DSLDSL VerizonVerizon NtelosNtelos Cable ModemCable Modem CharterCharter Dial-UpDial-Up Off campus students: Ask you landlord about connectivity options

June 2004 Radford University Software (Available in RU Computer Labs) Math and Statistics SAS 8 SAS Enterprise SPSS PhStat Maple 9 Matlab Information and Technology JAVA 2 Runtime Environment Oracle SQL Server Vim Arts and Sciences ConCord Cinema 4D Business and Economics MikeBike Business Strategy Game Peachtree Adobe Suite Microsoft Office XP Macromedia Suite

June 2004 What do I need to connect On Campus? Ethernet Adapter or Wireless b/g Network Adapter Ethernet Cable (20-30 Foot)

June 2004 Is Wireless Access Available? Beginning Fall 2004, Wireless b/g access will be available everywhere on campus, including residence halls and classrooms.

June 2004 Microsoft Campus Agreement Software available to all StudentsSoftware available to all Students RU has already paid the license feeRU has already paid the license fee Media is available in the RU Bookstore in late June. ($12 per package)Media is available in the RU Bookstore in late June. ($12 per package) –Microsoft Office 2003 Professional –Microsoft One Note –Microsoft Windows XP Professional –Microsoft Office for Mac